"What sort of algebra is this?..."

As a waiter or waitress, you're going to spot a few awkward dates during your career. Just think about how many times you've been out to eat and you end up overhearing a couple bickering . Sometimes it's an older couple who seem tired of each other's company. Other times, it's a couple on a first date that's going badly. If you as a diner are able to listen in to their conversation, just imagine how much info their waiter can get from eavesdropping! The waiters and waitresses of the world gathe…

This server thought that he could get the best of a clever dad and his family when they came in for breakfast, but he was wrong

Oh, you have to be at the airport in 90 minutes, but you have time for a sit-down meal at a restaurant? Tell me more. Tell me why you think that's a good choice. International flights can cause long lines to get through security---these notoriously take ages to get through. Oh, you're only 25 minutes from the airport? I'm sure there will be no traffic, red lights, or slow drivers to stop you from getting on your flight. Truly, if you decide to have a sit-down meal outside the airport when you h…

What's the point of having vacation days if you're not allowed to use them?

This restaurant brought receipts—literally, when serving this freshly-baked smackdown of a belligerent local Karen who left them a scathing review on a community group. The post got “around 300 comments,” prompting the restaurant to reply. They gathered timestamped screenshots of the encounter along with the actual receipts of the Karen's transaction in order to refute her claims and turn the tide of public discourse against her. When you seek to publicly humiliate another person or organizatio…

Whoops… these waiters mixed up their words a little bit! It happens to all of us now and again: we mean to say one thing, then think of something else to say, and then combine the two to make one dumb phrase. It's like that scene in Mean Girls when Cady tries to say “great” and then “cool” and ends up with “grool.” Except that these people were waiters, and they were talking to their customers when they made their mistakes. Unlike other service jobs, waiters work for tips from their customers,…

What are the professional rules on “take-backsies”?

Kindness can go a long way, but so can pettiness.

Jobs in customer service are never simple. Yet the task is made even harder when a client is trying to take advantage of you in order to earn a fast profit. An employee of customer service recounts his frustrations in the story below. The original poster (OP) has a long history of employment in the hospitality sector. Therefore, he acquired the ability to interact with an extensive selection of people. But after a particularly entitled customer sought a free supper for the third time in a row,…

The owners of this restaurant couldn't handle the truth! At this establishment, management was trying to figure out how to make their store “more professional and turn some things around.” That's an admirable goal: wanting to make a restaurant a better place for both staffers and customers alike is sure to benefit a business. However, some restaurant owners don't want to take the obvious (and free!) option to figure out what should change. They could ask their hardworking employees and managers…

Walk a mile in these non-slip shoes

“For anyone out there that thinks [working in a casino] would be a great job, well, I can tell you right now it's not as glamorous as it seems—especially when you are working in the kitchen.”

“I was asked for a tip at the SELF CHECKOUT at a self service frozen yogurt place. Who gets the tip? Me???”

"If you are the two girls that tried walking out on your hundred dollar tab yesterday, I hope you stub your toe on every piece of furniture you walk by."

“It’s very fun and I’m not gonna stop lol.”