You shouldn't have to always be smiling at work, especially if you're having a bad day—why can't some customers get that through their heads?

Working in the service industry really changes your brain chemistry.

Don't mess with a hotel staff.

There's a whole lot you can get yourselves worked up about in this world… and salads aren't generally one of them. It's really not all that big of a deal to pay for food that you've taken, especially when it's a couple of leaves of lettuce. The vibes you usually get from salad lovers are chill and wholesome, though there is absolutely room for overlap in that group for people who seem to give off those vibes when they're really just masking how woefully entitled they are. It's hard to believe t…

We've all been the new kid at a job.

Time does not exist when you're working the night shift...

Some people just don't respond well to rejection, even when that rejection comes in the perceived form of an employee handing in their notice even if they've never treated the employee well or cared much for them in the first place. Anyone who has been around the block a couple of times in their career will know how this goes. They'll say it's about betrayal and the fact that you're leaving your ream high and dry with a touch of “How could you do this to us,” this might be followed by silent tr…

"What sort of algebra is this?..."

As a waiter or waitress, you're going to spot a few awkward dates during your career. Just think about how many times you've been out to eat and you end up overhearing a couple bickering . Sometimes it's an older couple who seem tired of each other's company. Other times, it's a couple on a first date that's going badly. If you as a diner are able to listen in to their conversation, just imagine how much info their waiter can get from eavesdropping! The waiters and waitresses of the world gathe…

This server thought that he could get the best of a clever dad and his family when they came in for breakfast, but he was wrong

Oh, you have to be at the airport in 90 minutes, but you have time for a sit-down meal at a restaurant? Tell me more. Tell me why you think that's a good choice. International flights can cause long lines to get through security---these notoriously take ages to get through. Oh, you're only 25 minutes from the airport? I'm sure there will be no traffic, red lights, or slow drivers to stop you from getting on your flight. Truly, if you decide to have a sit-down meal outside the airport when you h…

What's the point of having vacation days if you're not allowed to use them?

This restaurant brought receipts—literally, when serving this freshly-baked smackdown of a belligerent local Karen who left them a scathing review on a community group. The post got “around 300 comments,” prompting the restaurant to reply. They gathered timestamped screenshots of the encounter along with the actual receipts of the Karen's transaction in order to refute her claims and turn the tide of public discourse against her. When you seek to publicly humiliate another person or organizatio…

Whoops… these waiters mixed up their words a little bit! It happens to all of us now and again: we mean to say one thing, then think of something else to say, and then combine the two to make one dumb phrase. It's like that scene in Mean Girls when Cady tries to say “great” and then “cool” and ends up with “grool.” Except that these people were waiters, and they were talking to their customers when they made their mistakes. Unlike other service jobs, waiters work for tips from their customers,…

What are the professional rules on “take-backsies”?

Kindness can go a long way, but so can pettiness.