The thing about working in the service industry is that customers seem to think they simply know better than you. It doesn't matter if the sky is getting dark or everyone else leaves the patio like rats scuttling from a sinking ship. There's a type of person who just can't be bothered by someone who they think is “below them.” And just such a thing happened here, to the satisfaction of this employee. For another run-in with Karen, here's the useless ex-manager who tried to get an ex employee to…

Beautiful work, really.

Accidents happen, man.

Sometimes you hear something you feel like you shouldn't have.

Well played, indeed.

What an absolute mess.

It really is its own kind of art form.

He ended up being quite unintentionally generous.

What an actual waking nightmare.

Old habits are hard to kick.

What a mean human being.

The waiters must've been rightfully speechless.

Those well manufactured smiles are an art form.