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'I won't be in today and I won't be back': Restaurant worker quits 20 mins after the start of their shift with explosive text message to boss

When this restaurant worker was running late for their shift, their manager reached out to ask if they were coming in, probably not realizing that the simmering heat of anger that had been bubbling below the surface was about to boil over. After a series of unmet promises, unrealistic expectations, and even being cheated out of pay, this restaurant worker was more than happy to call it quits. The reason they were late to their shift in the first place was that they had actually been interviewin…
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'I'll make the quesadillas exactly as ordered, but you pay the dry cleaners': Cheap manager changes restaurant recipes, gets covered in molten cheese in front of his corporate bosses

'I'll make the quesadillas exactly as ordered, but you pay the dry cleaners': Cheap manager changes restaurant recipes, gets covered in molten cheese in front of his corporate bosses

A restaurant manager decided he wanted to cut costs on quesadillas, starting by using crepes instead of tortillas. That's probably because he had basically no real-world experience running a restaurant. Instead, he'd just taken a cooking course, then decided to cut costs at the restaurant in the quickest and easiest way he knew how: by making the food taste worst. Whether you're at a five star restaurant or a hole in the wall food shack, the quality of the food matters above all else. If your h…
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'I don't even get a chair': Restaurant manager won't let hostess sit following surgery

"Comfort equals laziness" is an attitude that is pervasive throughout certain industries, with the idea that a comfortable employee is an unproductive one and that relative comfort is somehow offputting, prompting employers in these industries to treat their workers with cynicism and hostility.
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'No other pizza place would do that for him': 30+ Customers who requested waiters bring them the weirdest food ever

'No other pizza place would do that for him': 30+ Quirky customers who requested waiters bring them the weirdest food ever

When you go out to eat at the same place over and over again, it's often because you love everything about the restaurant. Maybe it's a pizza parlor with red booths and perfectly crispy pizza. Or perhaps you enjoy a quiet fancy restaurant where the appetizers are delectable and the conversations last for hours. However, some people enjoy going to the same restaurant on repeat for another reason—they've “taught” the staff members exactly how they like their food to be prepared . Whether these cu…
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'I don't want my server to have a sense of humor': Waitress faces online backlash for her jokey sense of humor with customers

This waitress wanted to share a story about a family interaction at her job, but commenters took the customers' side! The OP has a few memorably cringe lines. If a waiter ever handed me water and in the same breath told me about how it had “came out of the dinosaurs years ago. [It's] just filtered super well," I'd hesitate to eat there. What a weird thing to say about a fresh beverage! Perhaps one of the worst ways to make water sound appetizing is to remind the customer of how water filtration…
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'I literally dropped the tray of drinks': Defiant server maliciously complies to manager's demand

Service industry workers live hard and die by the same credence, having long ago had their garden of farks scorched by an onslaught of unruly customers, temperamental chefs, and unreliable restaurant managers . They're a hard, complex, and colorful bunch, often seeking reprieve from their demanding careers in all the wrong sorts of places. But it's one of those lifestyles that feels good until it isn't, and when the bottom card gets pulled out of the house, and the entire thing comes crashing d…
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'The auditor shows up for their surprise inspection, right in the middle of the lunch rush': Food service employee labels restaurant food to pass an audit

'The auditor shows up for their surprise inspection, right in the middle of the lunch rush': Food service employee maliciously complies with labelling restaurant food to pass an audit

Who said complying with the rules can't be a little fun? One employee told their story of their coworker's malicious compliance when their bosses started demanding they label every little thing. Food service workers have a lot to juggle. This person, u/Dra5iel, shared that they and their coworker both worked at a restaurant chain. Along with prepping food, cooking it, plating it for customers, and cleaning up, back of house staffers have enough on their plates already (pun intended!). When the…
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'Don't want to sit inside even though a storm is coming? Okay': Diners ignore waitress' weather warning, get drenched in a storm after restaurant won't serve them indoors

'Don't want to sit inside even though a storm is coming? Okay': Entitled diners ignore waitress' weather warning, get drenched in a storm after restaurant refuses to serve them indoors

Some folks want to mess around and find out, and this waiter was happy to oblige. Entitled people are everywhere, and this person shared that while waiting tables at the Jersey Shore , these folks made their presence known. The OP spotted them by who has the fakest tan . The OP, u/iamjayjayisme, knew that as a waiter, they had to let the entitled diners get away with whatever they wanted—tips were on the line! For waiters and waitresses, dealing with entitled people is just part of day-to-day l…
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'My bill was a third of what it would have been': Diner gets cheaper bill after sticking it to the 'Mean Girl' waitresses who were picking on the new guy

'My bill was a third of what it would have been': Diner gets cheaper bill after sticking it to the 'Mean Girl' waitresses who were picking on the new guy

Usually, it's the customers Reddit loves to complain about when it comes to sharing service industry stories. That, or to vent about a manager or coworker. Rarely do we see everyone agreeing with a customer who had a poor experience, and rightfully so because these servers are usually having a rough time. However, this story gets into the nitty gritty of working with “lifer” waiters who do nothing buy judge and be unhelpful. If you've ever worked in the service industry you have probably come a…
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'A seafood restaurant should not smell fishy': 25+ Restaurant workers explain the red flags hiding in plain sight while dining

I never knew that checking the bathrooms before you eat at a restaurant was a “thing” until today. That's because these chefs, waiters, diners, and one health inspector, all gave their opinions on the sketchiest things to look out for while eating at restaurants.
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'[I was] called a Karen': Cashier freaks out on customer trying to correct a wrong order

We often hear stories online from customers who are acting unreasonable and unruly, like what you might call a “Karen,” and we tend to take the employees narrating these stories at face value. But what about the times when the roles are reversed? What about situations where a customer is simply making a reasonable request, only to be met with a harsh response from an employee? At what point is it okay for a customer to get a little bit frustrated when their issue isn't receiving any attention f…
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'They literally rammed the car in front of them': Drive-thru operator watches car full of impatient bros rear-end another customer

Usually, immoral irrationality and disrespect towards others go unpunished, making those perpetrating that behavior to be more encouraged since, well, they got away with it already. Occasionally, though, the universe will react in kind and drown them in a karmic ocean of their own making. In these instances, the world feels like it is in balance, with just deserts having been served in ample portions. Working in customer service, you'll seldom get to see this play out, with the irrational getti…
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'My teacher asked me to order 60 cans of peas… I typed 6000': 25+ Chefs tell all about the biggest mistakes they ever made while cooking for customers

'My teacher asked me to order 60 cans of peas… I typed 6000': 25+ Chefs share the biggest, funniest mistakes they ever made while cooking for customers

If you mistake salt for sugar in your recipe, it's no big deal. But if a chef does it while making a five gallon soup recipe, there's going to be some problems! Help yourself to a serving of these funny stories from chefs who were humbled by their own kitchen mishaps. We're all human, we all make mistakes every now and again. There are just some jobs where this is more acceptable than others. For example, if you're a FailBlog writer, it's okay if you make a mistake or three. Now, if you're an o…
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'Three cop cars pulled in and surrounded them': Cheap couple gets cops called on them for refusing to pay for a $9 salad bar

How much trouble is it worth going through to avoid paying for a couple of leaves of lettuce? Is it worth a run-in with the police that could possibly see you arrested and sent to prison, all because you didn't want to pay $9 for your salad after complaining about the toughness of your steak? From there, you'll be forced to plan a daring means of escape. By day, you'll see yourself unwittingly participating in and then dismantling the operations of the corrupt warden running the prison while sp…
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'He was a server once too, so he knows how it is': Top Wholesome 'Tales From Your Server' of the Week (September 4, 2023)

'He was a server once too, so he knows how it is': Top Wholesome 'Tales From Your Server' This Week (September 4, 2023)

On the most monotonous days as a server, sometimes a wholesome act of kindness can make one's entire shift infinitely better. People don't tend to extend those kindnesses enough in the cutthroat world of customer service. Instead, servers and bartenders often have to deal with a slew of Karen customers, loud children, and entitled parents. Some of these more wholesome moments were compiled from the top posts this week on Reddit's r/TalesFromYourServer subreddit. These anecdotes included an anno…
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"We want another server now': Waiter ignores customers for hours

'We want another server now': Waiter ignores customers for hours after they insult staff members

This waiter works at an upscale place where the customers are used to getting whatever they desire. As many waiters will tell you, working at high end restaurants can be intense, but it's worth it for the giant tips that some rich folks will leave. Part of the intensity is working with people who are used to snapping their fingers and immediately getting what they want. These customers aren't patient, and some of them view wait staff as beneath them. The customer u/grayson1228 served seems part…
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