service industry

Front desk employee rants about two boomer men who made a reservation for the day before their arrival without notifying the hotel, they respond saying: "You should really do a better job at keeping people's reservations"

María Cetra

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Guest tries to enter a closed campground to park their car, and instead they end up blowing their tires with the spikes, now they are upset the front desk won't fix it: 'They were SHOCKED that I said they needed to figure it out themself'

María Cetra

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MA Artist discovers a print shop selling copies of his illustration after he paid them for 25 prints, claiming that the fact he sent the file granted them permission: ‘[They] cropped closely enough that my small signature is missing’

Etai Eshet

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Texas storage facility auctions off $14,000 of a customer’s belongings for $420 without notice after a software update silently suspends his autopay

Etai Eshet

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Barista demands an extra $7 tip for a coffee correction because she had to “re-craft” it by adding milk, even though the customer already paid and tipped for the original drink

Etai Eshet

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Front desk employee uses her abilities to separate the rooms far away for a family that reserved 2 just because they were mean: ‘We booked these rooms expecting them to be next to each other!!!’

María Cetra

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Restaurant Manager Demands 26-Year-Old Employee Get a Doctor’s Note When They Try to Call Out for 1 Day, Doctor Writes Him off for 4 Instead—"Well, you need a doctor's note or it's an unexcused absence"

Brad Dickson

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Employee gets denied a raise three years in a row after being told budgets are tight, does some digging and returns with an answer management can't ignore: ‘His whole posture changed’

Cata Holmes

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Employee contacts his manager because of an important incident, boss forbids everyone from contacting her in her free time, but also requests things from employees in their free time: 'She will have to come in on her days off if she wants to talk to me'

María Cetra

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Chef thinks he is teaching the kitchen "Runner" a lesson over a kitchen intrusion, but he's the one who learns one thanks to the Runner's malicious compliance: 'Don't want me to do the work? Ok, then do it yourself'

Brad Dickson

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Career server rants over 10% tips, reaffirming everyone's prejudice against toxic tipping culture: 'Just don't bother'

Jesse Kessenheimer

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New-hire fast food worker told to stand in one place and not move, they comply, standing still and not helping customers for more than 30 minutes: 'I’m sorry, I would get that for you but I’m not allowed'

Brad Dickson

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Delivery driver gets shorted tip and given poor review due to entitled rich customer locking him out, so he turns the tables: ‘A seemingly senseless inconvenience… annoyed them for weeks.’

Elna McHilderson

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Service Industry Employees Explain How You Can Uncover Tip Theft in the Workplace

Cata Holmes

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Client refuses to pay house cleaner in full after claiming she didn't do a good job, then attempts to hire her again, cleaner demands: 'Payment upfront'

Bar Mor Hazut

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Fast-food employee teaches entitled mom a lesson by making her dig through the trash bag of the mess her kids left: ‘Teach your kids to clean up after themselves [and] treat customer service workers with respect.’

Elna McHilderson

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