Everyone's been to a restaurant before where they had a terrible server. You saw them flirting with the hostess, loitering around the bar, and rolling their eyes when you asked them to split the bill. Not to mention, they've neglected your table for 20 minutes, while you were starving and ready to order. Restaurant goers are faced with a tough decision– to tip or not to tip?

The customer service industry is unpredictable; customers range from super kind, to average, to complete wacko human beings. Servers often encounter a variety of strange, weird, odd, and unexpected situations, some of them being the tip that people leave when they are done with their meal. Apparently, not everyone leaves 15%, or any money at all… some customers prefer to leave some pretty strange, unconventional things instead. As we have worked in the service industry, we can vouch for the fac…

Managers who don't know how to maneuver workplace issues that pop up can often be as daunting as they are annoying, making employees wish they never would have joined the establishment in the first place. Sometimes this leads to a last straw or two, causing the employees to say 'adios'. In this case, OP took to r/Serverslife to complain about how the management at the restaurant he was working at was dragging their feet to fix literally anything. Among things that weren't working, there were 2…

But what if the customer is wrong? So epically wrong that their servers are scarred for life contemplating their tasteless choices and downright wacky desires. For the woman who wanted creamer with her red wine, please leave this establishment and never return. Your tastebuds are not welcome here.

Traveling to customer sites to analyze defective products means traversing under a corporate travel policy. In this case, OP was given a certain allowance according to his company's corporate travel policy, which he followed vigorously. OP actually skimped out on expenses as much as possible to make sure he wasn't costing the company too much money, so he didn't even max out his allowance. That is until his boss called him into his office for a proper scolding after he had allegedly ‘overtipped…

There are many different kinds of nightmares that can happen while working in the service industry. One that is a guarantee you will encounter while working in a restaurant is a family who allows their kids to run wild while they dine. This is a nightmare on so many different levels. For one, if you work in the the restaurant, an unchaperoned child running around like they own the place can be very dangerous. There are servers, busers, and all kinds of employees running around a restaurant and…

This restaurant owner broke a cardinal rule of waiting tables, and it's wild that so many of his employees actually went along with his plan. It's a hallmark of American life that waiters and waitresses work mainly for tips. Over the years, tip prices keep rising higher as minimum wages have stagnated, and that has started frequent debates over tipping culture. In a story shared to r/AmItheA**hole, this desperate restaurant owner found a way to put some more cash in his own pocket. He shared th…

You'd probably be horrified at how common these types of requirements are within certain industries. The industries where manipulative employers tell you with a smile that you're a "family"… while simultaneously plotting how they can squeeze as much unpaid labor out of you as possible. Working in the service and retail industries is no walk in the park—that should not come as a great surprise to anybody. The frantic and inconsistent demands of these businesses place considerable strain on staff…

Not only have you not properly rested in 5 years, but even with your 75% tips on the iPad, you can barely make rent this month… again. So far, being a server has only trapped you in a lifestyle of fatigue and chasing your own bills with irregular cash flow, swollen ankles, and a ferocious Karen biting at your heels all the time.

This manager may not understand the concept of generosity.

Every retail or service person has learned the hard way why you don't make exceptions for customers and guests. It's always the customer you think is level-headed, sane, and “gets it” who ends up being a woefully entitled complainer, review bomber, and exceptionalist. These people will go feral on you and make your life a verifiable living hell for a few weeks until they've done the damage they're seeking and disappear into the void of their miserable existence to ruin someone else's day. The c…

Everyone should be required to work in the service industry at least once in their life. Then maybe everyone can gain a little empathy. Because the types of entitled customers that these servers, bartenders, hosts, etc. have to deal with is absolutely insane. The antiquated saying “the customer is always right” has been long gone tossed from work cultures once millennials entered the workforce—and Gen Z is only help keep it out. So why is it that every server still experiences some kind of inco…

Often when we see stories online about customer service people, it's regarding the abuse they receive from customers. But, since service industry workers are people too, it should be expected that there are plenty of examples of the worker themselves being unreasonable or entitled. These stories don't fit the popular narrative, so they often don't get upvoted as frequently, getting shared less overall as a result. It's no surprise to anyone that ‘upscale’ trendy establishments can have a bit of…

There's no workplace event more heartbreaking than experiencing the sudden dissolution of a supportive and thriving workplace culture. Most workplaces that claim “they're family” are toxic… but when you actually have a team that operates like an extended family unit, it's magical and makes working—well—tolerable, at least. It's one of those “show don't tell” types of deals. If you have to tell someone what they're experiencing, it's not going to be nearly as powerful as letting someone reach th…

I guess in some sense, you have to appreciate this dude's honesty.

It's rare these days to get a manager that you actually like. Usually, boomers are in the upper management and they think the world revolves around them and/or around a toxic management style. The whole “eat or be eaten” mentality that spirals many managers into treating their employees like crap—especially in the service industry! Why does that industry attract a certain type of toxic management style, who knows?! On longtime service industry employee recently got a new manager and they love h…