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‘He wanted me to make him a sandwich 3 hours after closing time’: Servers Share Most Entertaining Celebrity Customer Stories

‘He wanted me to make him a sandwich 3 hours after closing time’: Servers Share Most Entertaining Celebrity Customer Stories

Servers wait on people from all walks of life, and that includes celebrities. In this thread, they shared the good, the bad, and the ugly. Back when I was a waitress, I didn't meet a single famous person. I guess the diner I worked at wasn't exactly in high demand, and it was also in a pretty rural area, so I doubt most people have heard of it. There was this one time when I thought I had waited on Paul Rudd, but nope, it turned out it was just a look-alike. To be honest, I wish I had him as a…
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'This store needs serious help': Entitled shoppers leave bad reviews for stores for petty reasons

'This store needs serious help': Entitled shoppers leave bad reviews for stores for petty reasons

Writing a bad review for a restaurant won't help much unless you just want to vent. If you want the whole world to know that you had a bad experience, you're certainly entitled to do that. In a world where many establishments specifically ask customers to review their business, it's never been easier to lodge a complaint. However, as u/Fatastic_Captain highlighted in their post to an anti-Karen subreddit, a lot of shoppers are foiled by their own mistakes. For example, one person left a one-sta…
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'Owner's called me 12 times in the past 3 days': Server quits on the spot after being tipped $0 by customers

'Owner's called me 12 times in the past 3 days': Server quits on the spot after being tipped $0 by customers

A waiter lost out on hundreds of dollars, but the restaurant's owner acted like nothing was wrong. It's poor management decisions like this that lead employees to quit… and this person did quit on the spot after being treated badly. Some people move from serving to managing and completely forget all the actual problems that waitstaff encounter. It seems like once the apron is off and the newly-appointed manager works on spreadsheets or takes naps in the back office, they stop caring about their…
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'Give 0% tip, get 0% service': Casino server gets payback on a notorious no-tip customer, causes 'tipping culture' controversy in the comment section

It's no secret that tipping culture in America has gotten out of hand in the last few years. Every business with an iPad as their POS system will flip their little screen around to their customers they sheepishly say, ‘It’s just going to ask you a few questions'… Sorry, but it's hard to justify tipping 35% on a $7 coffee, but the social pressure of the barista with an imperious stare, a septum piercing, and electric pink hair is tough to ignore.
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'Chili dog [but] sub chicken noodle soup for chili': 20+ servers share the strangest things customers have ordered

'Chili dog [but] sub chicken noodle soup for chili': 20+ servers share the strangest orders from difficult customers

Some customers are so particular with their orders one has to wonder why they went to a restaurant in the first place. If you're going to be that difficult, it will be a much better use of everyone's time if you stay home and make your own food. Part of going to a restaurant means choosing from the options that have been presented to you (they call it a menu). It's one thing if you have an allergy or would like to make an easy adjustment to an order. However, it's quite another thing to request…
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'No texting your ex after 2am': 20+ funny chalkboard signs outside of pubs and restaurants

'No texting your ex after 2am': 20+ funny chalkboard signs outside of pubs and restaurants

Every so often, you come across a pub with a clever enough sign that, at the very least, makes you consider coming in for a drink. Honestly, the truth is most professional advertising these days does not come close to the wit of these managers, employees, bartenders, etc. who happened to just come up with something clever on the spot. Perhaps making these signs was a creative outlet during their shifts. Or perhaps these folks should be the future of modern advertising and nobody is giving them…
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'Stop being a drama queen': Loyal employee gets accused of stealing $40 from the register, hostile manager gaslights them

A server's credibility is a fragile, yet desperately important thing to maintain if you're a restaurant manager. You wouldn't want to scare off the last of the good ones over a feeble hunch… right? Well, that's exactly what one hot-headed manager did in our next story.
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‘He threw a $100 bill at me’: Top tipping stories that capture working in customer service

‘He threw a $100 bill at me’: Top tipping stories that capture working in customer service

Working in customer service is quite a colorful experience, as you get to meet a whole bunch of people, some of whom are polite, others, not so much. I remember the days when I was a waitress… Actually, I fetched people coffee well into my late twenties until I managed to get a gig elsewhere that was far from the public eye. I was relieved that I didn't have to deal with customers anymore…These tipping stories really capture a couple of moments that I think everyone comes across after working a…
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'The company makes $300 a day on this': Servers scoff at the chance to win a $5 'prize' when the restaurant holds a contest for employees to upsell customers

Anytime there's a contest at a minimum wage job, it seems like whatever corporate baboon who thought of the idea has never actually stepped foot into the establishment they're attempting to manipulate. As out of touch as corporate contests are and no matter how pathetic the 'prize' is, there are still desperate employees who take part in the event. But the real winners, at the end of the day, are always the C-level suit monkeys counting their bonus checks and buying yachts.
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'We're from out of town; we don't feel welcome here': Customers leave a bad review after their server fails to accommodate their seating demands

'We're from out of town; we don't feel welcome here': Customers leave a bad review after their server fails to accommodate their seating demands

Working in customer service is both a blessing and a curse. While it is true that you interact with a variety of individuals throughout the day, you also sort of roll the dice and hope that the people you meet will greet you with a smile and a friendly attitude. Well, the story below is of a girl who hosted/managed the restaurant she has been working at for the last five years. On that particular night, though, in contrast to other nights, OP encountered one of the worst couples she had ever me…
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'We will never return': Waiter gets the chance to reply to Karen's one-star review about them

Some people want to be food critics with their reviews, but this person took it further by writing a very long message directly to a restaurant. When I worked retail, I always found it so delightful when customers would vow to never return to our restaurant. It was often that they'd come in during a rush, and then were shocked, stunned, and horrified, that they'd have to wait a whole 15 minutes for their meal. Bigger problems are going on in the world. But not to these people. Sometimes they'd…
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'I call it karma': Worker gets even with non-tipping customer after crossing paths with them at their workplace

'I call it karma': Worker gets even with non-tipping customer after crossing paths with them at their workplace

It's not every day you get a chance to get even with a regular customer who each time they come to eat at your restaurant, is determined to complain until they get their meal comped… Back when I was a waitress, I certainly didn't bump into customers too much outside of work (thankfully). This regular customer in question came to the corporate-style cookie-cutter restaurant that the OP was working at. She would arrive with a frown, eat lunch, and never tip. It was the same thing, every single ti…
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Top 32 Karen Customer Memes for Employees Quitting The Day After Tomorrow

Top 32 Karen Customer Memes for Employees Quitting The Day After Tomorrow

Is that you, Karen?
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'We don't clean anything that we sell': 30 surprising industry secrets as told by former employees

'We don't clean anything that we sell': 30 surprising industry secrets as told by former employees

You always have to know what you're buying! After all, it's only fair, and sometimes (most of the time), what is advertised is not what you're actually purchasing. These former employees of various industries shared their secrets based on their experiences, which they offered to the wild world of the Internet via this r/AskReddit thread. Some of the fields represented include the food, restaurant, tech, insurance, and music industries.
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Servers Discuss Goofiest Requests From Customers at Restaurants

Servers Discuss Goofiest Requests From Customers at Restaurants

Working in the service industry is one of the toughest to endure, as customers, management, and coworkers can really get under your skin. You need the patience of a sloth, the memory of an elephant, and the speed of a cheetah. Picture this: a family of eight, children sobbing whilst simultaneously drooling, parents at their wit's end just rattling off their order to you while corralling their children. Having a long list of dietary restrictions and substitutions to their order after demanding y…
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‘Here's your electricity bill, then': Landlord pays thousands in electricity after IT business owner gets even with him for refusing to pay $400 in HVAC building maintenance

‘Here's your electricity bill, then': Landlord pays thousands in electricity after IT business owner gets even with him for refusing to pay $400 in HVAC building maintenance

With great power, comes great responsibility, or so they say… well, obviously that quote is lost upon 99 percent of people who actually hold any real power, because oftentimes, with power comes greed. And greed can make you blind to your responsibilities. In this case, OP was an IT business owner, who was renting an office in a fairly nice building, and even though there were a few minor issues here and there, they were fixed, albeit a bit slowly. Then the AC unit that happened to sit above OP'…
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