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Restaurant employees share the good and the bad in a tell-all about the best and worst customers they've ever had

Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

Well, at least they didn't make a big deal out of nothing
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'I stood up for myself, and I won': Restaurant server tells entitled customer their honest opinion of her drink request, stuns customer

This customer had some pretty entitled demands of her server. Many such cases! It seems like waiters and waitresses are always dealing with customers who insist on getting the best service, expecting their servers to go above and beyond, all while these customer treats them really impolitely. Up next, this recruiter had a big laugh after finding out that one of their candidates decided to “ list their typing speed at 270 WPM ," making them the literal fastest typist in the world if true (spoile…
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'I never charge for soda or tea if people are nice': 20+ Server confessions that they'd never tell their bosses

We don't want to think about our waiters and waitresses messing up our meals, but it absolutely happens! Just think about how often you make mistakes---probably at least a few per day or per week, right? Of course, some of these mistakes are worse than others…just ask the servers and hosts who replied to u/princessmeemee's question: “What’s something you did that would make your manager clutch their pearls if they found out?” One person accidentally put balsamic vinegar on vanilla ice cream ins…
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Entitled Server Surprised When a Customer Refuses to Leave Them a 90% Tip at a Restaurant, 'Tipping Culture' Rant Ensues

A $90 tip on a $100 check? Count me out
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Entitled Karen can't do math and demands extra money on top of the rounded-up sum of $5 the server gives her, threatens to report the server

‘I was genuinely dumbfounded’: Server rounds up customer's change to $5 because they had no coins, entitled Karen demands her 15¢ even after being given extra money back

"Draw pictures and illustrations and have her count out the number of apples and bananas."
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Entitled Karen aunt steals food off of Maid of Honor's plate and and sends food back multiple times, accusations from serving staff set her off

‘Let me see it on camera’: Entitled aunt eats off of Maid of Honor's dinner plate and sticks her fingers in the caterer's sauces, then lies about it and demands to see video proof

"We had no choice but to throw all those sauces away."
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'Fine, 0% tip it is then': Tipping scandal ensues when a restaurant tries to force customers to tip by covering the ‘no tip’ option on their payment device

Here comes the Yelp review
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An Apron Filled With 38 Server Memes for Witty Waiters (and Waitresses) Living Shift to Shift

Walk a mile in these non-slip shoes
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Seafood restaurant server baffled by customers who dine in despite their severe seafood allergies, sparking debate in the comments: 'I don't understand the logic'

Would you put your life in the hands of a 17-year-old line cook who cheated on his food allergen training?
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‘He wanted me to make him a sandwich 3 hours after closing time’: Servers Share Most Entertaining Celebrity Customer Stories

‘He wanted me to make him a sandwich 3 hours after closing time’: Servers Share Most Entertaining Celebrity Customer Stories

Servers wait on people from all walks of life, and that includes celebrities. In this thread, they shared the good, the bad, and the ugly. Back when I was a waitress, I didn't meet a single famous person. I guess the diner I worked at wasn't exactly in high demand, and it was also in a pretty rural area, so I doubt most people have heard of it. There was this one time when I thought I had waited on Paul Rudd, but nope, it turned out it was just a look-alike. To be honest, I wish I had him as a…
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'This store needs serious help': Entitled shoppers leave bad reviews for stores for petty reasons

'This store needs serious help': Entitled shoppers leave bad reviews for stores for petty reasons

Writing a bad review for a restaurant won't help much unless you just want to vent. If you want the whole world to know that you had a bad experience, you're certainly entitled to do that. In a world where many establishments specifically ask customers to review their business, it's never been easier to lodge a complaint. However, as u/Fatastic_Captain highlighted in their post to an anti-Karen subreddit, a lot of shoppers are foiled by their own mistakes. For example, one person left a one-sta…
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'Owner's called me 12 times in the past 3 days': Server quits on the spot after being tipped $0 by customers

'Owner's called me 12 times in the past 3 days': Server quits on the spot after being tipped $0 by customers

A waiter lost out on hundreds of dollars, but the restaurant's owner acted like nothing was wrong. It's poor management decisions like this that lead employees to quit… and this person did quit on the spot after being treated badly. Some people move from serving to managing and completely forget all the actual problems that waitstaff encounter. It seems like once the apron is off and the newly-appointed manager works on spreadsheets or takes naps in the back office, they stop caring about their…
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'Give 0% tip, get 0% service': Casino server gets payback on a notorious no-tip customer, causes 'tipping culture' controversy in the comment section

It's no secret that tipping culture in America has gotten out of hand in the last few years. Every business with an iPad as their POS system will flip their little screen around to their customers they sheepishly say, ‘It’s just going to ask you a few questions'… Sorry, but it's hard to justify tipping 35% on a $7 coffee, but the social pressure of the barista with an imperious stare, a septum piercing, and electric pink hair is tough to ignore.
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'Chili dog [but] sub chicken noodle soup for chili': 20+ servers share the strangest things customers have ordered

'Chili dog [but] sub chicken noodle soup for chili': 20+ servers share the strangest orders from difficult customers

Some customers are so particular with their orders one has to wonder why they went to a restaurant in the first place. If you're going to be that difficult, it will be a much better use of everyone's time if you stay home and make your own food. Part of going to a restaurant means choosing from the options that have been presented to you (they call it a menu). It's one thing if you have an allergy or would like to make an easy adjustment to an order. However, it's quite another thing to request…
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'No texting your ex after 2am': 20+ funny chalkboard signs outside of pubs and restaurants

'No texting your ex after 2am': 20+ funny chalkboard signs outside of pubs and restaurants

Every so often, you come across a pub with a clever enough sign that, at the very least, makes you consider coming in for a drink. Honestly, the truth is most professional advertising these days does not come close to the wit of these managers, employees, bartenders, etc. who happened to just come up with something clever on the spot. Perhaps making these signs was a creative outlet during their shifts. Or perhaps these folks should be the future of modern advertising and nobody is giving them…
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'Stop being a drama queen': Loyal employee gets accused of stealing $40 from the register, hostile manager gaslights them

A server's credibility is a fragile, yet desperately important thing to maintain if you're a restaurant manager. You wouldn't want to scare off the last of the good ones over a feeble hunch… right? Well, that's exactly what one hot-headed manager did in our next story.
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