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Do people even listen to what comes out their mouths?

'I forgot I’m not eating dairy': 20+ Food service workers share the strangest things diners have ever said to them

Some diners have absolutely no idea what they want, and they've decided it's their waiters' job to figure it out for them.
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'What else did she think dirty meant?': Woman orders two Dirty Shirley Temples, yells at server when she learns what that means

This lady is either not very bright or she just got herself two free drinks.
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'Fine, I'll Book My Own Table Then' : Petty Customer Claps Back At Hostess Who ‘Smiles Rudely’ at Him, Controversy Ensues in the Comments

'Fine, I'll Book My Own Table Then' : Petty Customer Claps Back At Hostess Who ‘Smiles Rudely’ at Him, Controversy Ensues In the Comments

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Top Tales From Your Server This Week (April 16, 2023)

It's hard out here for a restaurant worker!
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'We closed [three] hours ago': Server lets couple on first date stay late, learns the hard way that they're woefully entitlted

Every retail or service person has learned the hard way why you don't make exceptions for customers and guests. It's always the customer you think is level-headed, sane, and “gets it” who ends up being a woefully entitled complainer, review bomber, and exceptionalist. These people will go feral on you and make your life a verifiable living hell for a few weeks until they've done the damage they're seeking and disappear into the void of their miserable existence to ruin someone else's day. The c…
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Coworker Memes for Understaffed Teams of Employees Teaming Up For a Game of Malicious Compliance (April 12, 2023)

Coworker Memes for Understaffed Teams of Employees Teaming Up For a Game of Malicious Compliance (April 12, 2023)

Go team
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Guy tips big to impress date but returns afterwards to take money back

'The man was staring daggers': Big tipper tries to take back $100, so waitress humiliates him in front of his date

This big spender was so sure he pulled a fast one on his dinner date , until his waitress foiled his plan. What's the biggest tip you've ever given? For most of us, it might be a $20 bill on a day you're feeling extra generous and flush with cash. It always helps out servers to tip, since their base pay is not usually very high. And of course, since servers rely so heavily on tips, big tippers make their entire day! This waitress rode an emotional roller coaster as she served this couple their…
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'[She] started poking me directly in my neck, SCREAMING': Entitled Karen  fakes a gluten allergy, demands special treatment, then aggressively pokes server when she doesn't get her way

'[She] started poking me directly in my neck, SCREAMING': Entitled Karen fakes a gluten allergy, demands special treatment, then aggressively pokes server when she doesn't get her way

Working at a restaurant as a server on a busy night makes you rethink your life choices. Not only do you run about 15 miles back-and-fourth over the curse of the night, endlessly going from the hostess stand to the kitchen, but you're almost always treated poorly by the customers, the kitchen is raging with stress, and nobody is happy. To put it lightly, it's a war zone. One depraved server experienced the worst of the worst one evening when his restaurant was not only slammed with giant groups…
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'He smirked [...] we'd have to wait 30 minutes': Smug waiter charges couple for coffee they didn't have and refuses to remove it from their bill, they refuse to leave

Often when we see stories online about customer service people, it's regarding the abuse they receive from customers. But, since service industry workers are people too, it should be expected that there are plenty of examples of the worker themselves being unreasonable or entitled. These stories don't fit the popular narrative, so they often don't get upvoted as frequently, getting shared less overall as a result. It's no surprise to anyone that ‘upscale’ trendy establishments can have a bit of…
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'I feel like a court jester': Humiliated waitress refuses to sing 'Happy Birthday' to customers, gets scolded by management then required to sing in Italian instead

'I feel like a court jester': Humiliated waitress refuses to sing 'Happy Birthday' to customers, gets scolded by management then required to sing in Italian instead

There's nothing more cringey than that sinking feeling in your gut when you hear restaurant waitstaff emerging from the kitchen with a sparkling dessert in hand and a birthday song on their lips. For some, even when it's not even their birthday, this public hooplah sends them into a fight-or-flight response.
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'[He has] zero managerial or real work experience': Restaurant worker shares story of their nightmare nepo-baby new owner

There's no workplace event more heartbreaking than experiencing the sudden dissolution of a supportive and thriving workplace culture. Most workplaces that claim “they're family” are toxic… but when you actually have a team that operates like an extended family unit, it's magical and makes working—well—tolerable, at least. It's one of those “show don't tell” types of deals. If you have to tell someone what they're experiencing, it's not going to be nearly as powerful as letting someone reach th…
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'This line is so long, do you know who I am?': 15+ entitled jerks who need to take several seats

There are people in this world who will simply never learn.
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Know-it-all part-time waiter insists on inferior method for billing guests, massive queues ensue

Everyone wants to think they have all the answers… but sometimes you don't know even half as much as you'd like to think. We would all do our best to listen to other people's thoughts and opinions before assuming that we have the best and only answer. This student and part-time waiter made the asinine assumption that his method for charging guests was superior to the method devised by his coworker. After claiming that her methods were making it more difficult for him, he insisted that they reve…
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'Please help me': Server saves woman from first date, dude bails, woman returns to enjoy the rest of her meal

Folks, for once, we've got a wholesome tale from your server!
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'Would you shut up already!': Guy gets roasted by his own mother after making a scene over his steak

This guy wanted a well-done steak but ended up getting roasted himself. There's nothing that can make a man feel small like his own mother. Even the toughest of gangsters know not to cross their mamma. When mom lays down the line and says, "Enough is enough," then you had better quit. This Dad was determined to act out the Applebee's scene in Talladega Nights before his mother stepped in. The story was posted by their server, u/Papakeely, to Reddit's r/talesfromyourserver subreddit. The family…
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‘Get Me Who’s in Charge. You Won’t See a Cent of This Bill’ : Elitist Customer Demands Manager After Miscommunication, Server Loses Tip

‘Get Me Who’s in Charge. You Won’t See a Cent of This Bill’ : Elitist Customer Demands Manager After Miscommunication, Server Loses Tip

Private events at restaurants are often riddled with miscommunications, false impressions, and rude guests/customers. One server took to Reddit, complaining about an entitled, elitist customer she'd come across at a sports event the restaurant she worked at, hosted. Organizers of such events generally relay important information to guests, but it usually lands on deaf ears. This was such a case. She was working with colored lanyards, so she knew which guests were to receive free refills on spir…
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