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'They complained about everything': Party of 13 Karens makes a scene at bottomless brunch

'They complained about everything': Party of 13 Karens makes a scene at bottomless brunch

Serving one Karen at a restaurant is difficult enough. Imagine having to serve 13 of them!
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Servers Discuss Cultural Differences Between Serving in American and European Restaurants

Servers Discuss Cultural Differences Between Serving in American and European Restaurants

Most people can't really say they enjoy dealing with long shifts, meh-money, and annoying customers on a daily basis… although there will always be exceptions. Serving can easily get tiring when you are forced to put a smile on your face and pretend to like the people you're serving, laughing at their dad jokes and complimenting their hideous striped t-shirts. But you don't have to do that everywhere… in fact, there are places where you can be borderline rude, and it's totally acceptable. Custo…
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'You're a terrible manager!': Karen accosts random dude after incorrectly assuming he is the restaurant's manager, gets served

'You're a terrible manager!': Karen accosts random dude after incorrectly assuming he is the restaurant's manager, gets served

It turns out we might not be very good at doing a job that isn't actually ours, and that shouldn't come as much of a surprise, except to people like this Karen who refuse to listen to you when you tell them that you don't actually work there. Sure, we've all probably mistaken a complete stranger for an employee of the establishment we're patronizing, but continuing to insist that they must work there and are doing their job poorly after being corrected is downright insane. This college student…
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'You've been given [...] 10 chances to keep your job when you should've been fired': Manager sends unhinged text after employee refuses to cover his shift

'You've been given [...] 10 chances to keep your job when you should've been fired': Manager sends unhinged text after employee refuses to cover his shift

This general manager may have been on his way out, but he's going to regret sending that text.
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'You need to move, or get out': Karen gets kicked out of pizzeria after blocking server from waiting other tables

'You need to move, or get out': Karen gets kicked out of pizzeria after blocking server from waiting other tables

The service industry is riddled with careless, entitled, and rude customers who think you, as a server, should worship the ground they trample on. At the rate employees come and go in this industry, it's easy to decipher why nobody really likes to work as wait staff. In this case, OP was working at a pizzeria, waiting on an entire floor of tables alone, as there were no other servers on duty that shift. Running to and fro, most of the customers could recognize a damsel in distress when they saw…
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'She served a kid buttermilk instead of regular milk': 25+ Rookie restaurant staffers who made embarrassing mistakes on the job

When you're new in a job, you absolutely have to learn some things the hard way — how else will you learn? Fresh employees are always making lots of mistakes. They're new, they're learning, and sometimes that makes you, the seasoned employee, giggle a bit. Sometimes they don't understand rules about when to cut corners or stick to the books. Other times, they're not sure when to get a manager involved or when to handle customers on their own. At least as a longer-term employee, you've already m…
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'Boss changed my off days': Employee forced to leave second job after toxic manager changed their schedule with no notice

'Boss changed my off days': Employee forced to leave second job after toxic manager changed their schedule with no notice

Managers do not have your best interests at heart.
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‘Customers found the letters, and walked out before ordering': Employee attempts to tank boss's restaurant, hiding letters around entire restaurant, explaining why he quit

‘Customers found the letters, and walked out before ordering': Employee attempts to tank boss's restaurant, hiding letters around entire restaurant, explaining why he quit

Working in customer service of any kind can be one of the most challenging things you do in your life. But when your boss is worse than the customers, that's when you know it's time to go. In this case, OP was working as a server at an upscale steak restaurant. The money was good, but the management wasn't. His boss would constantly berate the employees, tell them that they were lucky he even hired them and cheaped out on fixing equipment that posed a safety issue. The only reason OP stayed at…
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Top 'I Don't Work Here Lady' Stories of the Week (July 2, 2023)

Top 'I Don't Work Here Lady' Stories of the Week (July 2, 2023)

You know what they say about when you assume...
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‘My boss is shorting my tips’: Server quits after finding out employer is shorting their tips under the guise of decreasing hourly rate

‘My boss is shorting my tips’: Server quits after finding out employer is shorting their tips under the guise of decreasing hourly rate

Employers don't always exactly abide by the law; some refuse tax forms in favor of under-the-table pay, which is really bad for servers in the long run. In this case, OP was working at a small hole-in-the-wall restaurant that served authentic Thai food. According to OP, her boss was actually pretty nice, but soon enough, OP realized that may not be the case. It began with less pay than usual, which OP found suspicious. OP approached their boss and asked for a tax form, which was refused upon re…
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'I gave a customer a severe allergic reaction': Top Tales From Your Server (July 1, 2023)

'I gave a customer a severe allergic reaction': Top Tales From Your Server (July 1, 2023)

Anyone who doesn't have mad respect for servers probably couldn't last two minutes during a brunch shift.
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'I just over-charge her every time but she think she's won': Coffee Karen doesn't reach card minimum but insists on paying with card, manager complies by overcharging her

'I just over-charge her every time but she think she's won': Coffee Karen doesn't reach card minimum but insists on paying with card, manager complies by overcharging her

Karen might go about her day thinking she won, but we know the truth.
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Customer leaves surprising tip for his waiter

'I waited on the devil himself': Demanding customer leaves surprising tip for waiter

A waiter shared an odd day in their life: dealing with some of the silliest and most demanding customers . Servers of America, you have my sympathies. It seems like customers are crazier than ever — but at least these waiters know they aren't alone in the war against Karens. On r/Serverlife, u/serverforadecade shared an encounter with one couple who kept them running all over the restaurant to fetch them things and wait on them hand and foot. In the comments, people broke down the servers' bull…
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'Your date just stole all the tips your friends left for me': Server gets back at prom kid for taking all the tip money from group hibachi dinner

'Your date just stole all the tips your friends left for me': Server gets back at prom kid for taking all the tip money from group hibachi dinner

Hats off to this server for making sure this kid's prom night did not go as planned.
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'If she wants large tables, she can have them': Server makes sure annoying coworker gets overwhelmed on the job after getting embarrassed in front of customers

Sometimes the best lessons come from giving someone exactly what they wanted.
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'Put my order in first! I need it NOW': Top Karens of the Week (June 21, 2023)

'Put my order in first! I need it NOW': Top Karens of the Week (June 21, 2023)

On this week's Top Karens list, we're covering a lot of ground: stage moms, posh customers, and even vegan Karens.
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