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'I professionally shutdown Karens & Kens': 21+ Servers share their most satisfying customer shutdown stories

As someone who has worked many years in the service industry let me tell you, when an unruly customer gets what's coming to them, it is the most satisfying feeling in the world. Service industry jobs are usually low pay, you're running around on your feet all day, and you have to deal with the most entitled customers. It's not always like that! Sometimes you have great regulars and a fantastic team. But, unfortunately, those more annoying events are more common. The longer you work in the servi…
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'Server to server...': Off-duty waiter takes friends to brunch at the restaurant they work at, tips coworker 60% but still gets put down for 'not tipping well'

If you have worked in the service industry, then you know that the best thing about the job can really be your coworkers . They're going through the same work struggles as you and know you both are definitely not getting paid enough. Unfortunately, when they aren't good coworkers, they are the worst. When they don't have your back and throw you under the bus constantly—a real tragedy for the service industry. A server wrote on Reddit that they took their friends to brunch at the restaurant they…
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'Us servers scramble': 30+ Restaurant employees share the chaos that ensues when an inspector shows up unannounced

Whether you're working in a spotless kitchen or not, hearing that the health inspector has showed up unannounced sends some sort of chills down any service industry worker's back. Maybe it's PTSD from getting pop quizzes in high school, because that's exactly what it feels like. Even if you are sure you are an expert on the topic, something about being put on the spot and quizzed about it at random makes you doubt yourself. So you can image the sort of chaos that ensues with an inspector shows…
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'I needed to clear my conscience': Server is miffed by 3% tip, gets a holiday miracle the next day when customer comes back to give additional 50% tip and an apology

HOLY MOLY, a human was decent. Alert the news! Sound the sirens! Everybody hold hands and enjoy this moment of faith being restored in humanity. It's quit uncommon to find a store on the internet that does just that. Usually, it's people venting about some horrible incident with a Karen or incompetent manager that makes life feel unbearable. But, hey, it's the holiday season ! Some wholesomeness and empathy is called for. This Redditor recalls an embarrassing moment in his life that he will nev…
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'By god, he had me stressed on a Monday morning': Male-Karen throws a tantrum demanding a meal refund, turns out he's in the wrong restaurant

If there is one thing that working in the service industry tends to teach you, it's to hold your ground. You can't let everyone walk all over you, because there will be people who will most definitely take advantage of that weakness. For example, this server who either came encounter with a male Karen or a really empty-headed scammer. He was working a very slow morning shift, we're talking just several orders, enough to count on one hand. So when a mad came storming in demanding a refund, the f…
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'And no tip, of course': Customer refuses to read entire menu description and demands item restaurant does not offer, incompetent manager leaves novice server in charge

When it comes to sticky situation, you're going to want an expert in charge, right? Unfortunately, sometimes, like in the instance of this Redditor's story, the “expert” in charge is actually the worst. This Redditor was new to working the service industry. (They have since worked it for many years, but this was from the start.) The were working at a big chain steak house when they got a male Karen . This guy ordered something off the menu that did not exist. When OP pointed that out to him, he…
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'Table from H-E-Double-Hockey-Sticks': Double date turns into server's nightmare, saying it was his worst table in '10 years'

Welcome to working in the service industry!
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'Wanted extra mayo so I maliciously complied by drenching it': 15+ servers share the pranks they pulled on customers

'Wanted extra mayo so I maliciously complied by drenching it': 15+ servers share the pranks they pulled on Karen customers

Being a customer-facing worker means having to put on a smile even when you are about to spontaneously combust underneath the surface. This is a grim and unfortunate part of the reality of what it is to be a server or to work in customer service in general. However, every so often, you get the opportunity to serve a little malicious compliance and/or some petty revenge along with an entitled customer's meal. Sure, you're still serving your customers with a smile, but little do they know, you ha…
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'That's just a right of passage [in the restaurant biz]': Servers share their most embarrassing workplace slip ups and fails

Everybody who has every worked in the service industry has had their own embarrassing story. Honestly, it's better to get your front of house fail out of the way early so you know you can get through it. Dropping a full tray is the classic one and might even get you applauds. Then there is the dropping of a tray directly onto a customer. That one is way harder to bounce back from , but if you have nice customers, it can also feel like a good lesson. Then there are whole other instances that jus…
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Top Tales From Your Server (October 2, 2023)

Welcome to server life, where you get paid next to nothing to deal with entitled customers and power-tripping managers while working on your feet for seemingly endless shifts. You can just imagine the cast of characters that everyday servers are forced to encounter, confront, work with, and work for day in and day out. So let the following stories, which were compiled from Reddit's r/TalesFromYourServer subreddit, ~serve~ as yet another reminder to be kind and generous with your servers. Tip th…
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'Fired over hash browns': Server gets fired for laughing in manager's face after advocating on customer's behalf

'Fired over hash browns': Server gets fired for laughing in manager's face after advocating on customer's behalf

Laughing in your manager's face when they're trying to find a reasonable way to deal with your antics is probably not the best way to behave in front of them. That being said, when your manager is an absolutely ridiculous person, it's not exactly your fault how you respond to them. Self-control is ideal, but it's not easy when you're in the presence of nonsense. This thread was shared to Reddit's r/TalesFromYourServer subreddit by u/blscratch , a former server who was attempting to advocate on…
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'He paid for a pound, he's going to get what he paid for': Customer claims his wing order wasn't a full pound, turns out it's over a pound, server tosses extra wings

'He paid for a pound, he's going to get what he paid for': Customer claims his wing order wasn't a full pound, turns out it's over a pound, server tosses extra wings

Entitled customers need to be careful with the battles they choose. If they are not certain that they're in the right, the result could be embarrassing and, in this case, far less than what they wanted. When you order a pound of wings at a restaurant, do you fully expect everything to be carefully weighed to the exact desired amount? What kind of establishment do you think this is, sir? You're ordering wings , not caviar! This Redditor , who worked as a cook at said wing establishment, watched…
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Restaurant Goer Enraged When He Finds a Human Tooth in His Food; Blames Waitstaff, Threatens a Lawsuit, Then Realizes It Was His Tooth All Along

The story of a man who cried ‘tooth’.
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'Can we have a female bartender': Top 10 Tales From Your Server This Week (July 28, 2023)

'Can we have a female bartender': Top 10 Tales From Your Server This Week (July 28, 2023)

It's time to pay our respects to those who are living the server life.
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'Maybe the problem is you': Experienced restaurant employee roasts servers that complain about bad tips, sparking debate about what makes a good waiter

Everyone's been to a restaurant before where they had a terrible server. You saw them flirting with the hostess, loitering around the bar, and rolling their eyes when you asked them to split the bill. Not to mention, they've neglected your table for 20 minutes, while you were starving and ready to order. Restaurant goers are faced with a tough decision– to tip or not to tip?
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Customer leaves surprising tip for his waiter

'I waited on the devil himself': Demanding customer leaves surprising tip for waiter

A waiter shared an odd day in their life: dealing with some of the silliest and most demanding customers . Servers of America, you have my sympathies. It seems like customers are crazier than ever — but at least these waiters know they aren't alone in the war against Karens. On r/Serverlife, u/serverforadecade shared an encounter with one couple who kept them running all over the restaurant to fetch them things and wait on them hand and foot. In the comments, people broke down the servers' bull…
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