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server life

'My manager told me to quit so I did': 23-year-old server told by Karen and Kevin owners she's not needed, so she quits and business plummets

'My manager told me to quit so I did': 23-year-old server told by Karen and Kevin owners she's not needed, so she quits and business plummets

It's one thing to have to work for a Karen manager, but it's quite another to have your bosses be a Karen and Kevin couple. In fact, it doesn't get much worse than that because you know your bosses are exchanging thoughts about you at all times, whether it's in the workplace or when they're at home after hours. Here , we have a young server who was looking for restaurant experience to make ends meet while she was writing her novel. She landed a job as a server for a diner, which was owned by tw…
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'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

What does management expect when they don't have the backs of their employees?
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‘It's like gentle parenting': Restaurant hostess explains how to stop guests from asking ‘stupid’ questions and shares an IRL video of her using her technique at work

‘It's like gentle parenting': Restaurant hostess explains how to stop guests from asking ‘stupid’ questions and shares an IRL video of her using her technique at work

If you have ever worked in the service industry, then you have definitely met lots of people who could use this training service...
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‘Watching his face fall was beautiful': Entitled comedian gets himself blacklisted from performing after not realizing he was using the manager of the venue to fuel his insulting punchlines

‘Watching his face fall was beautiful': Entitled comedian gets himself blacklisted from performing after not realizing he was using the manager of the venue to fuel his insulting punchlines

"The joy as I said, 'No thanks, I'm the manager and I will never book you again.'"
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‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

Hotel receptionist: 1, Karen: 0
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Group of entitled ruffians try to sneakily swipe a table at a sports bar that a man is already sitting at, man sneaks them his bill instead: ‘Eventually I go get my bill…'

Group of entitled ruffians try to sneakily swipe a table at a sports bar that a man is already sitting at, man sneaks them his bill instead: ‘Eventually I go get my bill…'

If they shenan once, you know they're gonna shenanigan.
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Restaurant employees share the good and the bad in a tell-all about the best and worst customers they've ever had

Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

Well, at least they didn't make a big deal out of nothing
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'This is not what our guests are used to, but... it is the right thing to do': Restaurant owner informs diners that they shouldn't tip servers, faces online backlash from skeptical waiters

This restaurant owner has an idealistic way of running their eatery, but online, people are totally divided on the idea. It seems like the topic of tipping is everywhere these days. More and more establishments are incorporating tipping into their business models. From coffee shops to restaurants to food trucks, almost anywhere you get food these days is going to have an iPad screen asking if you'd like to tip 20, 25, or 30 percent on that meal you just bought. Though this can be lucrative for…
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‘Have a good day!’: Grocery store employee catches shoplifter but legally can't do much to stop them, so a homeless man comes to the rescue

‘Have a good day!’: Grocery store employee catches shoplifter but legally can't do much to stop them, so a homeless man comes to the rescue

Well, that's one way to get the job done!
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‘Totally made my night’: Hotel concierge gets a business call from another hotel's employee, quickly turns into relatable rant about entitled guests

‘Totally made my night’: Hotel concierge gets a business call from another hotel's employee, quickly turns into relatable rant about entitled guests

You better be a good hotel guest, or else all the hotels in the neighborhood will gossip about you.
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Entitled boss expects server to get back to work when she faints on the job, so the server gives her two week notice

‘She didn’t even see me as a person’: Server gives her two week notice after entitled boss expects her to get back to work when she faints on the job

Looks like a fun lawsuit
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'I stood up for myself, and I won': Restaurant server tells entitled customer their honest opinion of her drink request, stuns customer

This customer had some pretty entitled demands of her server. Many such cases! It seems like waiters and waitresses are always dealing with customers who insist on getting the best service, expecting their servers to go above and beyond, all while these customer treats them really impolitely. Up next, this recruiter had a big laugh after finding out that one of their candidates decided to “ list their typing speed at 270 WPM ," making them the literal fastest typist in the world if true (spoile…
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'They get nothing': Family of Karens demand free amenities at hotel, get denied, so they try to run a scam but foil their own plans with their faulty hubris

'They get nothing': Entitled family demands free amenities at hotel, get denied, so they try to run a scam but foil their own plans with their faulty hubris

If you want to pull off a scam then you need to have charm—Karens simply do not have that.
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‘These guys deserve whatever consequences’: Hotel employee at his wit's end calls the health department on the place, discovering a disgusting amount of violations

‘These guys deserve whatever consequences’: Hotel employee at his wit's end calls the health department on the place, discovering a disgusting amount of violations

'When Inspector came by, I told him, "I'm your guy!" Handed him a master key and lots of rooms and their issues and said, "Run wild." '
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‘Okay, in that case, I quit!’: Top-notch hotel concierge is told staff doesn't get PTO even after working there for over a year, so he immediately turns in his 2-week notice

‘Okay, in that case, I quit!’: Top-notch hotel concierge is told staff doesn't get PTO even after working there for over a year, so he immediately turns in his 2-week notice

"They were, of course, unable to find adequate replacement..."
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'My turn to share a response to a Karen's review': Restaurant server gets back at irate customer who posts long online rant about their dining experience

Getting to reply to your most irritating customer would be a dream come true for many food service workers. Normally if a customer complains about the service, the worker has to fetch their manager and let them handle it, or they have to meet the complaints with a smile and just let the insults roll off their shoulders. However, complaining in an online review leaves some room for creativity, as this server, u/human_ken_doll, found out. This waiter shared a lengthy “review” from a diner who was…
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