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Customer refuses to pay for oil change, demands mechanic put old oil back in: 'His truck might last another year at best'

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Visitor refuses to clear entry with storage facility security, finds themself locked in and unable to leave: 'He had to wait until 4:30 AM to get out after my shift'

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Karen demands baker go to the butcher's shop next door to sell her some meat: 'I don't see why you can't just go and get it for me'

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'Don't worry, message received loud and clear': Employee puts power-tripping micromanaging Karen manager in her place by following her orders

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Craft store Karen accosts fellow customer and accuses them of being an employee of the store: 'She accused me of just not wanting to help her'

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18-year-old employee tells boss to approve their leave or accept their resignation: 'How do I tell my boss that she either has to approve my 4 months' notice or accept my 2 weeks' resignation?'

hilarious malicious compliance ensues after employee is told to stop being so noisy, advice backfires when he keeps scaring people mid-shift because of his silence

Upper management tells store employee to ‘become less loud’, backfires hilariously when employee starts frightening customers by being too quiet: ‘I need a bell’

'It's always nice when a big boss... lays down the law': Entitled greeting store customer claims she knows the CEO, the CEO calls her bluff

'It's always nice when a big boss... lays down the law': Entitled greeting store customer claims she knows the CEO, the CEO calls her bluff

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'Call the owner because the customer is always right': Designer purse shopper tries to lie her way into a steep discount

'Call the owner because the customer is always right': Designer purse shopper tries to lie her way into a steep discount

customer support customer service workplace discussion workplace-stories jobs job malicious compliance retail work customers customer workplace workplace malicious compliance employment in the workplace - 36329989

Customer demands refund for 20 minutes of internet downtime caused by their own mistake, customer service rep maliciously complies: '[That's] a little under 2 cents an hour'

customer support customer service workplace-stories job malicious compliance retail work customers customer workplace - 36303621

Cable company keeps charging for disconnected service, customer gets even by making 8 repeated callouts to his residence on their dime: 'After 8 tech support visits, finally they got the message'

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'Karen thanks me and hangs up. It was so satisfying': Cashier has one-on-one conversation with demanding customer who doesn't recognize her voice

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Restaurant serves entitled Karen after she writes scathing 1-star-review over $2 dispute, provides hard evidence and turns public discourse against her: 'Below is the truth along with supporting evidence...'

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'There will be no more exchanges': Customer tries to return 24 "spoiled" salads

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'Karen was banned from the store': Customer insists on getting highly-sought-after book, battles retail worker to try and get it

'Sorry, sir. Just doing what you asked me to': Photography newbie insists that his camera is broken, ignores photoshop employee's advice

'Sorry, sir. Just doing what you asked me to': Photography newbie insists that his camera is broken, ignores photoshop employee's advice

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Frustrated man parks in his entitled neighbor, after neighbor refuses to stop blocking off half of his driveway with large truck, forcing man to do multi-point turns every time he leaves the house: ‘So I parked my car directly behind it’

Frustrated man parks in his entitled neighbor, after neighbor refuses to stop blocking off half of his driveway with large truck, forcing man to do multi-point turns every time he leaves the house: ‘So I parked my car directly behind it’

58-year-old employee gets let go, the rest of the department leaves, HR begs for employee to come back 4 months later: 'That's not going to work for me'

58-year-old employee gets let go, the rest of the department leaves, HR begs for employee to come back 4 months later: 'That's not going to work for me'

Engineer passed over for promotion for their own direct reports, instead up-skills himself on the job, uses those skills to land a better job with 3x the pay: 'I developed skills on the company dime that got me a >100% raise at another company'

Engineer passed over for promotion for their own direct reports, instead up-skills himself on the job, uses those skills to land a better job with 3x the pay: 'I developed skills on the company dime that got me a >100% raise at another company'

Reliable employee refuses to cover coworker, Jenna's, future shifts, after discovering she lied about having a "family emergency" and instead attended a 3-day music festival, leading to workplace tension: 'I open Instagram and guess who’s posting stories'

Reliable employee refuses to cover coworker, Jenna's, future shifts, after discovering she lied about having a "family emergency" and instead attended a 3-day music festival, leading to workplace tension: 'I open Instagram and guess who’s posting stories'

Lawyer submits 75 case files full of mistakes in 1 day to get back at bosses: 'No matter what they did, their system didn't work'

Lawyer submits 75 case files full of mistakes in 1 day to get back at bosses: 'No matter what they did, their system didn't work'

32-year-old carpenter fixes her older neighbor’s broken fence secretly at night so he won’t feel embarrassed just for others in the neighborhood to criticize her actions: ‘I didn’t do it for credit; I just wanted him to feel capable and happy’

32-year-old carpenter fixes her older neighbor’s broken fence secretly at night so he won’t feel embarrassed just for others in the neighborhood to criticize her actions: ‘I didn’t do it for credit; I just wanted him to feel capable and happy’

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