It's not easy working in customer service and don't let anyone trick into thinking it is. The actual work is not hard, anyone can learn it. But dealing with the customers… That takes skill! Especially when it comes to dealing with entitled Karen customers . This is the kind of customer who marches into the place like they are the king or queen or rules over it and then asks for the impossible and throws a tantrum when they can't get it. For example, a person on Reddit shared a story of an entit…

Mistaking another customer for a worker is always a disastrous experience: You're embarrassed that you made a mistake, and they're confronted by the fact that someone thinks they look like a “lowly” retail worker. Depending on how much of a jerk the not-retail-worker customer actually is, they may just brush it off and leave you to stew in your embarrassment. Still, there's also the chance they explosively take offense to the situation. When this happened to this blind customer, who had mistake…

It's almost alarming how many customers assume it's their right that an employee drops everything to help them, whether the employee is on break, off the clock, or busy helping another customer. This was Karen's assumption as well, as she scoured the store for someone wearing what resembled a uniform. This same Karen expected a retail worker to help her, even though the worker was on break. She took offense when told that, and went straight to the manager, as any good old Karen would do. There…

It's important for all you perfectionists out there to remember that not everything always has to be exact. Sometimes it's ok, better even (for everyone involved) if you just leave things to a little bit of healthy approximation. Sometimes the best answer is the one that is delivered quickly. Although, engineers, surgeons, and scientists need not heed this advice—you guys just keep doing your thing. This is the logical purpose behind measuring rice by the cup, water by the gallon, and crickets…

You know that moment when you're tasked with doing your manager's job for free and then subsequently shamed for it?

Customers are easily the worst part of any customer service job, followed closely by arrogant unqualified managers. The two make a dynamic duo when you're unfortunate enough to endure them simultaneously. The Karen, an unstoppable force of rage and fury, and the manager, an unmovable brick wall of utter density. Like Batman and the Joker, they are eternally locked in an endless struggle—and you're stuck in the middle. (It's no wonder that, in these industries, you spend most of your time off ju…

This manager went into work on her day off just to bully her so-called “friend/employee." In this insane story told to r/AmItheA**hole, the OP described an interesting work situation she's got going on. The 34 year old manager went into her retail job on her day off, probably because she considers her employees to be her friends. Not that bosses and employees can't be friends in theory, but there's got to be some boundaries drawn, and this clueless boss has some major issues with that.

Can I help you find anything? The exit perhaps?

It seems like there are barely any workplaces with adequately staffed teams of employees at this point. Everyone is wondering, ‘Huh, why don’t we have more workers?' when the answer is simple: People don't get paid enough to deal with rowdy, delinquent customers. Bank accounts all over are sitting on the same number, or recede slowly into negative zeros. People want to be compensated properly, but that obviously ain't happening in this economy. It can be jarring to deal with such negativity on…

Each workplace comes with its own unique issues, especially nowadays. You might find yourself to be a part of an understaffed team, with an awful boss, in a toxic environment… the possibilities are endless. You work and work and work… and your bank account stays on the same number. Proper compensation for said work? In your dreams. It's frustrating to deal with such negativity on a daily basis, and the one thing that makes it better (aside from memes) is your coworkers. Well, some of them at le…

If you've never been a cashier (or just haven't been behind the register in a minute), here's what a day in the life is like with crazy customers, random returns, and annoying credit card machines. We checked out the subreddits for a bunch of stores and grabbed a little sampling from each! Cashiers should all be paid $1000 per hour and should get to sit while they work. If someone messes up the clothes you're folding at your workplace, you should be allowed to lightly bop them on the head with…

Every workplace (especially nowadays) comes with its own issues. You can find yourself as a part of an understaffed team, in a toxic environment, with an awful boss… the possibilities are endless. The one sure thing is you never get proper compensation for it. If you call in sick, you're gonna feel the wrath of the invisible grimace your boss is making on the other side of the phone (Assuming you're not a texter). Apparently, you're not allowed to feel unwell, because you don't have enough cowo…

Working in customer service, retail, and the service industry is exhausting. Long hours spent almost entirely on your feet, with inconsistent scheduling and shift work being incredibly disruptive and making it hard to get a routine going in your personal life. Despite this, there's one thing that makes these jobs particularly hellish: people. People are why workers in these lines of work have such a problem with people, and there's really no explaining this to someone who hasn't experienced it.…

Inspired by the “injury boards” from the floors of dangerous work environments like factories, etc. a candle store in Washington state

Future you is very excited.

The job interview process can be incredibly arduous and time-consuming; applying for a new role can be like working a second part-time or full-time job. This is made all the worse by how long it takes most organizations to conduct their interview process; it can be multiple weeks, even months before you know whether or not you have gotten a position you have been interviewing for. Of course, you'd like to think that you have some security once you've signed the contract and are awaiting the sta…