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'It's always nice when a big boss... lays down the law': Entitled greeting store customer claims she knows the CEO, the CEO calls her bluff

'It's always nice when a big boss... lays down the law': Entitled greeting store customer claims she knows the CEO, the CEO calls her bluff

'Call the owner because the customer is always right': Designer purse shopper tries to lie her way into a steep discount

'Call the owner because the customer is always right': Designer purse shopper tries to lie her way into a steep discount

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Customer demands refund for 20 minutes of internet downtime caused by their own mistake, customer service rep maliciously complies: '[That's] a little under 2 cents an hour'

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Cable company keeps charging for disconnected service, customer gets even by making 8 repeated callouts to his residence on their dime: 'After 8 tech support visits, finally they got the message'

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'Karen thanks me and hangs up. It was so satisfying': Cashier has one-on-one conversation with demanding customer who doesn't recognize her voice

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Restaurant serves entitled Karen after she writes scathing 1-star-review over $2 dispute, provides hard evidence and turns public discourse against her: 'Below is the truth along with supporting evidence...'

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'There will be no more exchanges': Customer tries to return 24 "spoiled" salads

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'Karen was banned from the store': Customer insists on getting highly-sought-after book, battles retail worker to try and get it

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'Sorry, sir. Just doing what you asked me to': Photography newbie insists that his camera is broken, ignores photoshop employee's advice

'Sorry, sir. Just doing what you asked me to': Photography newbie insists that his camera is broken, ignores photoshop employee's advice

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Guest contacts hotel demanding cancelled reservation, but their story keeps changing becoming increasingly unbelievable: 'I tell him no. That is against policy as per my manager'

'I had the misfortune of working for the laziest manager I've ever known': Overworked auto parts store assistant manager quits at the worst possible time

'I had the misfortune of working for the laziest manager I've ever known': Overworked auto parts store assistant manager quits at the worst possible time

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'Turn my service off, RIGHT NOW... Ok.': Customer demands their service be disconnected immediately, customer service rep complies

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'Your adherence is non-negotiable and mandatory': Customer service rep's authoritarian emails go viral sparking discussion online

Micromanager fabricates write-up for job security until he is caught red-handed by employee's secret recording

Micromanager fabricates write-up for job security until he is caught red-handed by employee's secret recording

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Customer insists flooring installer does it their way, gets exactly what they asked for: 'I got paid to remove the work that I just got paid to install so I can get paid to install it again'

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Retail chain cuts workers' hours rather than paying overtime: 'They are going to schedule all the full timers at 35 hours so that no one goes over 40'