How many people working in customer service, retail, or the service industry have had to deal with this exact same scenario? The closing time was 6 pm—it's now ten after—and there are still customers in the store. You're not allowed to turn customers away—management has forbidden it—still, customers continue to pour in. This same thing happens often, and management insists that every last customer be able to order, forcing you to stay late well past scheduled closing… Yet, every time you try to…

Yes, the schedule. The cornerstone, the Monolith, of shiftwork… Obey the schedule—lest you find yourself at odds with some angry shift manager who quotes its existence at you like scripture. Managers love a good schedule, and they also like complaining about that schedule and blaming the schedule for all of their problems—even when they're the ones who made it. If they schedule you for a shift you couldn't normally work, all of a sudden, it's “It's on the schedule,” “I've posted the schedule.”…

Memes to scroll while you hide from your manager on your lunch break

Never count on your boss to give you the emotional support that you need. This employee was having a particularly difficult time working with another manager, who happened to be responsible for numerous staff members quitting. When the Redditor finally had enough as well, they decided to give their notice to their boss, with whom they normally have a healthy and professional relationship. However, when that meeting finally happened, OP was disappointed to see that the boss did not seem to care…

Even though they just got engaged, this man is already rethinking his upcoming marriage. U/fullishfool decided to share this story to r/AmItheA**hole to get the internet's opinion on his fiancée's bizarre behavior . As you plan your wedding, there are so many decisions to make. One of the first is who you're going to invite. Small weddings may just include family and friends, while other couples love to go all out and invite extended family and coworkers. This OP wanted to invite his coworkers,…

How many people working in customer service, retail, or the service industry have had to deal with this exact same scenario? The closing time was 6 pm—it's now ten after—and there are still customers in the store. You're not allowed to turn customers away—management has forbidden it—still, customers continue to pour in. This same thing happens often, and management insists that every last customer be able to order, forcing you to stay late well past scheduled closing… Yet, every time you try to…

When working retail and customer service, you're playing a constant tug-of-war with customers over policy, laws, and even the simple ethics of trading—and it's not uncommon to have someone standing in front of you passionately quoting some piece of slightly relevant legislation their aunt's friend told them about, with flecks of spittle flying in all directions. The only problem is that they clearly don't fully comprehend the trading act that they're quoting, but there's no way they're going to…

When customers demand help , they want to be helped immediately. And instead of listening when workers actually try to help them, they seem to shut off their ears, and end up throwing a tantrum instead. Cashiers don't get the respect they deserve, and lots of customers are very rude to them on the daily. U/NiftyGoblin had a strange story to tell, which they shared to r/TalesFromRetail, a subreddit for retail workers to share the realities of life behind the cash register. This OP was just tryin…

People don't quit jobs; they quit bosses… Most of the time, at least. This saying has echoed off of the walls of this site a thousand times, and yet it remains just as true as in its first utterance. Too many jerks out there have ended up in a position of workplace authority—either by starting their own business or through the power of the Peter principle—and find themselves wondering why they can't keep staff, not realizing that the answer is looking at them in the face every morning when they…

Don't underestimate the pettiness of these fed-up workers . You'd be acting petty too if customers treated you the same way . Cashiers work so hard for so little recognition. If I was running things, all cashiers would be allowed to sit down, they'd be allowed to talk back to rude customers, and they'd all be paid at least $1 million per year. In reality, though, cashiers have to deal with the grouchiest customers one after another for minimum wage (and no sitting down either). You can only han…

Most days in the workplace are ordinary and routine, so when something out of the ordinary happens, it can make for a memorable shift. These people know that all too well — they replied to u/Murkantilism's question, “What is the craziest thing you've seen somebody do at the workplace?”

A Karen calls an arts and crafts store and demands a pizza… No, this isn't a punchline for a joke—but everyone who has worked in restaurants or retail wishes that it was. These workers have seen their fair share of wild demands and demanding wild persons—and it only takes one screaming customer meltdown in the lobby of your establishment to make you reconsider your entire line of work. But at least in person, most people have the good graces to behave politely, but phone conversations and email…

Customers do not care about what time the store closes , they just want their food. As the employee, you just have to enforce the rules your bosses tell you. If the store closes at 9PM, you have to shut the doors right then, but some customers will still try to squeeze in the door and do a last minute shopping spree. It always surprised me when I worked retail that customers would act like that. I understand the frustration of really needing a product, and then that store locks the door in your…

The process of preparing for an interview is immensely time-consuming and stressful for any candidate. You've already sunk considerable amounts of time into prepping your CV, writing an effective cover letter, and applying for the role—and there's likely been some back-and-forth communication between yourself and the company's HR. To have all of that done only to be blindsided and discover that the interview preparing for isn't actually an interview is—well—devastating. Instead, you're asked to…

It's easy to get lost in a fantasy about putting an entitled person in their place—though the perfect response usually doesn't come to you in the moment, but rather when you're in the shower sometime later. There, in a dream daze fueled by hot-running water, your wits are sharpened to a knife's edge, and the resulting clarity brings forth the cutting remark you wish you'd thought of earlier. Seldom do you get the chance to live this fantasy out and take your adversary to task—but this guy claim…

Some people just wake up entitled, convinced they're better than everyone else. And these people love to bug retail workers until they lose their minds, as u/amaranthinenightmare shared in their story to r/MaliciousCompliance. The woman in this story is every retail worker's nightmare . She's the kind of person who shows up at 7:45am to bang on the windows of the store until it opens at 8am. She's the type who will unfold all the clothes the employees just folded, only to then demand you find h…