Different workplaces have different ways of ensuring their employees are doing their jobs properly. One of the main aspects of the job that managers usually take note of is when their employees arrive, and when they leave, so there are a few ways a manager can track his employees' working hours. They can use an app that employees would clock in and out from, they can use a physical card and clock at the office, and they can just use the good ol' trusting system in which they trust their employe…

Serving customers is not always an easy task. However, you don't have to work in customer service to profit from the advantages that come with the position. For example, in the story that follows, the Original Poster (OP) talks about his experience with a demanding client who won't wait his turn to be serviced. OP works as a security guard at a well-known phone company in Dublin City Center. The Original Poster (OP) sets the scene by claiming that most staff members are reluctant to offer their…

Where is the logic in hiring someone for a job and then immediately ridiculing them and making them quit? Even if the manager can magically tell by the first couple of hours on the job that the new hire isn't a good fit, that still is not an excuse to treat them like they are worthless. That is why the manager in this Reddit story completely deserved what was coming for him. A new hire arrived at his job as a salesperson at a car lot, and while on training both the new hire and the manager felt…

Serving customers is never an easy job. However, meeting the demands of tourists can be 10 times more challenging. Sometimes, in the rush of things, we forget that the ordinary folks who serve us—whether at the restaurant, hotel, or valet—don't work for us; instead, they are just regular people who are trying to make it through their shift with as little trouble as possible. The story that follows is an account of a frustrated hotel employee. The Original Poster (OP) works for a four-star hotel…

Every company should have an IT person on-site who is able to take care of every technical problem in the office. Even if the company is small and they don't have many employees, if there is a physical office, there should be an IT person there. This way, if something goes wrong, the people in charge of the office would not go and blame innocent employees, like the receptionist in this Reddit story. This story was told by an IT guy who had a woman come in from a totally different office and dif…

It might be safe to say that we are slowly approaching a time when people no longer use cash. Not to say that cash will ever disappear, that is not going to happen, but with the ability to pay with debit cards, credit cards, smartphones, and even smart watches, people simply don't carry cash with them anymore. The slow disappearance of cash from our lives shouldn't and probably wouldn't affect our everyday life that much, but it can cause some inconveniences to some people, or more specifically…

More often than not, customers tend to completely forget that the servers who are standing in front of them are human beings too. While it is understandable to want to get a proper service for something that you are paying for, treating servers how you would want to be treated yourself is the least you can do. So for example, if you see that a server is taking their much-deserved break, maybe just leave them be. Which is exactly what the customers in this Reddit story should have done, at least…

Any type of information is now readily available online. We can access any book, paper, article, or even blog we want with only one simple click of a button. Consequently, given how simple it is to access all of this information, one might assume that everyone—including you and me—would be more cautious about what we publish online. The following is the story of a frustrated tech firm customer support representative. The Original Poster (OP) describes a terrible boss from back in the early 2000…

A family is a place where you can always be yourself, imperfections and all. It's a secure haven. Nevertheless, every family has a unique set of issues that they would have rather kept private, especially in this day and age of social media, where one click may have a profound impact on someone's entire life. The story that follows is an account of a frustrated sister. The twenty-one-year-old Original Poster (OP) has made the decision to reconnect with her long-lost half-sister. To put things i…

One of the biggest red flags an employer could have is being disrespectful of their employees' time off. When an employee takes time off, it usually signifies that they could not work at that time, and have other matters to attend to. If an employer disregards that time and insists their employees would accommodate the work schedule needs no matter what, then something is extremely off. The employee in this Reddit story was dealing with the same problem with his boss. The employee was constantl…

Serving customers is not always an easy task. Having said that, most people who decide to work in the hospitality sector are people who like engaging with customers and have excellent interpersonal skills. Nevertheless, it should be noted that there is no justification for rudeness or improper behavior on the part of clients. The story that follows is an account of an irritated server. For some time now, the Original Poster (OP) has been employed by his brother-in-law, who runs a Mexican restau…

There are challenges in the food industry. Drama, anxiety, and unforeseen events abound every day and must be managed to keep things running according to plan. What would happen, though, if your manager—who specifically sought you out for the position—tried to play the corporate game with you? Do you stay in your current role and work alongside those who make you detest the career you once loved, or do you leave to pursue better and more exciting opportunities far, far away from it all? The sto…

Getting fired is not a fun experience, that is a no-brainer. Nobody likes getting fired, and nobody wants it. Most of the time, it comes out of nowhere, but sometimes you actually see it coming. Whether by listening to a hushed conversation between your supervisors or when you see a suspicious-looking meeting was added to your calendar. I always wanted to be one of those employees who dare to teach the boss a lesson when they decide to fire you. Some kind of way to say “You are going to be sorr…

Every customer should remind themselves when they go into any type of store, that the employees are there for a reason. They have had training, they probably have been working there for a while, and you are not the first customer walking in. The bottom line is, they know what they're doing. So if you, a customer, come in and ask for a product and an employee tells you that they don't have it, chances are, they don't have it. Calling the employee names or asking to see the manager, will not chan…

It's just not possible to reason with some folks. Certain conversations might be beneficial to have because they might result in a productive dialogue, however, others might not. But are arguments and conflicts in the customer service sector worth engaging in? Or are we fighting an unwinnable war? The story that follows tells the tale of a hotel front desk employee. The Original Poster (OP) is rarely surprised by privileged clientele because of his vast experience as a customer care representat…

Back in the day, it was practically a sin to even think about using up your PTO or daring to call in sick. And even though things are slowly changing, there's sometimes still a gap between generations when it comes to work-life balance. Some folks out there still cling to the idea that burning yourself out is some kind of badge of honor. And you know what's the absolute worst? When that kind of mindset infects your boss.