The customer service industry is unpredictable; customers range from super kind, to average, to complete wacko human beings. Servers often encounter a variety of strange, weird, odd, and unexpected situations, some of them being the tip that people leave when they are done with their meal. Apparently, not everyone leaves 15%, or any money at all… some customers prefer to leave some pretty strange, unconventional things instead. As we have worked in the service industry, we can vouch for the fac…

Management seems to have a different set of rules for themselves, on the one hand, they are allowed to do whatever they want, even if it goes against company guidelines, yet employees caught behaving, in the same manner, will be immediately given the boot. In this case, OP was working part-time as an IT manager for a small company, as OP was still in University finishing their degree. OP described the management team as extremely incompetent, as they would browse the internet for personal shopp…

Working in the customer service industry, you've got to be tough as nails, as you will be constantly and consistently tested without fail. Every day you'll need more and more patience as Karen customers become less daunting, and more of a nuisance. OP was working as a front desk clerk at a hotel that was holding a very expensive, corporate event, resulting in most of the rooms being taken by said event. The last ten or so rooms were reserved by construction workers who had a contract with the h…

Some companies' policies don't allow overtime, as paying minimum wage employees a slightly more humane salary is just not in their budget. Despite this, managers can overrule this when holidays arrive and they are in dire need of help. In this case, OP was working at a retail store; unsurprisingly, this was the type of company that paid its employees little but expected a lot. The holidays were fast approaching, and management knew that they were way behind, thus they would need many hands on d…

When working in any industry, you may find that you come across tight-knit teams of employees who often meet up in their spare time, whether for drinks or a meal, for some good old 'team building'. In this case, it went further than that, as the place OP was employed at organized a team building during the weekend, pulling employees away from their spouses and families, yet not paying a dime. OP approached their boss and exclaimed that weekends were an important time for her to be with her spou…

There are no winners in the tipping debate , but this dude decided to ask people on the internet if they thought he handled this the right way. As u/Thatsweatyguy4 wrote in their post to r/AmItheA**hole, they and their little brother found themselves in an awkward situation with the manager of a pizza place. Basically every human being loves pizza , so it makes sense that the brother, an intern who organized a food drive, picked the universally beloved food to serve. They planned to give a pizz…

Dodging Karens while working in the hospitality industry is an unattainable dream for optimists. After working with a wide variety of guests and their entitled attitudes, the word optimist disappears from your dictionary. In this case, OP was working the front desk at a hotel, enjoying her night when an unreasonable potential guest entered the lobby. The man, who we will dub Karen, asked OP for a room that night, and was told by OP that they would need to put a refundable $100 deposit on his ca…

Oh, Karen

Quitting tomorrow

Customers often demand items that aren't on the menu, or at the very least expect servers to reinvent entire dishes catering to their own personal preferences. OP relayed the time customers physically cornered them when they were on shift at a restaurant they worked at after the customers were denied ‘tea’, as it literally wasn't on the menu. The story begins with the three customers who came to the restaurant with no prior experience in eating sushi, the dish that the restaurant excelled at. O…

What managers fail to realize time and time again is that they are creating a bitter environment for employees when they decide to micromanage them, leading to a drop in production, and an overall yucky atmosphere. OP was working in a sanitization department for a hospital, working on the upkeep of cleanliness of the general areas of the hospital. Unfortunately, OP had a coworker, Steve, who wasn't even a manager, yet micromanaged the rest of the staff as if he were one. There is nothing worse…

Managers who don't know how to maneuver workplace issues that pop up can often be as daunting as they are annoying, making employees wish they never would have joined the establishment in the first place. Sometimes this leads to a last straw or two, causing the employees to say 'adios'. In this case, OP took to r/Serverslife to complain about how the management at the restaurant he was working at was dragging their feet to fix literally anything. Among things that weren't working, there were 2…

Desperate times call for desperate measures, and the owner of this store decided that his situation was deserving of frantic action. OP explained how he walked into work one day, only to find all the chairs were missing. Apparently, the owner had decided to throw them all out in order to make sure that employees were standing during break time. Yes, during their break . OP found one available chair at the back of the store with a sign stuck on it, ‘not for employee use’. OP was astounded, as th…

Cost of living is galloping ahead while our wages are crawling at a snail's pace.

The restaurant industry is unpredictable, and there is always a high turnover rate. Employees come and go, to and fro, to here and there. Not all managers know how to successfully navigate the trenches of employment. In this case, a manager flipped out at OP for ‘telling on them’, AKA for informing upper management about the fact this boss was selling $1,000 worth of expired food to customers at a restaurant. Moreover, OP was informed that they were going to be paid on a certain day, but that p…

Not only is approaching your boss and asking for a raise legitimate, but it is also inevitable, especially when you find yourself doing many more tasks than your original job description entailed. Unfortunately for OP, they were denied a $1 raise from their boss, even though they were working two job descriptions instead of one. OP had no choice but to look for another job in addition to the one they were already doing. Lo and behold, OP's company was more than willing to pay that extra dollar,…