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malicious compliance

‘My company skimmed by bonus; I stopped generating revenue’: Employee's quiet quitting leads to 80% drop in revenue

‘My company skimmed by bonus; I stopped generating revenue’: Employee's quiet quitting leads to 80% drop in revenue

Call centers often demand employees hit a certain number of calls per day, even when that isn't the actual goal of the company. In this case, OP was working at a call center for a collection agency, whose main target was to collect debts, generating revenue for the company. OP was doing really well, but sometimes they missed the daily target, and managers would dwell on their call count, instead of taking a look at the numbers OP was generating for the company. OP found out that the company was…
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'You can't fire me; you should fire her instead': Employee gets boss fired during HR disciplinary hearing designated for himself

'You can't fire me; you should fire her instead': Employee gets boss fired during HR disciplinary hearing designated for himself

When management fails to step up and do what is required of them to create a change in an employee's behavior, you bet it won't go unnoticed, even if by the employee themselves. In this case, an employee we'll call Ivan was the type of hopeless that not even a boot camp could fix, and the only employee more hopeless than him was his own boss, who we'll call Karen. Ivan was called into a disciplinary hearing by HR along with OP, Karen, and a few other employees after having 50 complaints filed a…
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'Tell the chef to make this for me like he [hates] me': Customer asks for extreme spice, lives to regret it

Everyone knows that person who treats their tolerance for spice like it's a personality trait. I used to work with a friend who was practically immune to spice and would always throw out taunting requests like this to wait-staff, insinuating that there was no way their chef could placate his lust for the fieriest of infernos. We had a Thai place near the office that we would frequent for lunch, the pair of us would always order the same dish (pad thai), and my friend would submit his usual requ…
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'You all agreed to and signed off on [it]': Project Manager fends off moving goalpost trap with superior paper trail and process

Dealing with changing expectations from your boss or colleagues requires a strategic approach; after all, having all your t's crossed and i's dotted ensures that you have covered yourself when things inevitably hit the fan and they go looking for someone to blame, aiming to hang their own failure's of leadership on the neck of an unprepared scapegoat. Despite all of this, Hanlon's Razor still shines through; it's not as if these people are necessarily aware of what they're doing, and it's not a…
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'Move it to your spot': Karen complains about stowed bag, gets to ride the rest of the journey with it in the seat next to her

The noble backpack has been used by mankind for centuries, with its usage dating back to ancient times, first likely being used by hunters to carry gear and supplies. Now that pedigree is joined by a new usage: accompanying a Karen on a long journey. If you look, you will find that there is a long and storied history of people becoming great friends with backpacks, “Dora the Explorer” being the most notable example. The famed explorer is now joined by this Karen, who undoubtedly became fast fri…
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'You can't use your work phone unless you're on the clock': Company suffers drop in production following employees' conformance to new guidelines, HR fails to mediate

'You can't use your work phone unless you're on the clock': Company suffers drop in production following employees' conformance to new guidelines, HR fails to mediate

It's quite something when incompetent leadership and management destroy initiative and morale. In this case, OP was working at a job that required a lot of communication and coordination. Often, a lot of things required from them were time-sensitive. The employees all had a work phone, which they would use for work calls outside of work hours, as well. One day, the company decided to forbid its employees from using their work phones outside of work. They would use scare tactics to make sure the…
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'I got a nice bonus': Dude automates both boss's and boss's boss's job, they get fired

With all the talk of AI and all that, you might be looking at your job nervously and wondering… could an AI do this? You'd hope that automation and new innovation would lead to better working conditions and easier tasks. Still, it's more than likely that your company will cut your job to save a dollar today, even if it costs them tomorrow when the AI fails to replicate the nuance of your work. But what if the shoe was on the other foot? What if, instead of having your job automated by your boss…
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'Let's see how that goes over': Worker told submitted report wasn't detailed enough, sends 30+ page document, bosses regret their request

Be careful what you wish for!
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‘I want him fired': Boss attempts to fire employee following employee's refusal to answer work calls on weekend, HR flips the script and orders boss to give employee company phone

‘I want him fired': Boss attempts to fire employee following employee's refusal to answer work calls on weekend, HR flips the script and orders boss to give employee company phone

Many companies expect their employees to be on the clock 24/7, and that can be at the expense of their personal time; it's no wonder so many employees feel bitter towards their boss. OP was working at a small factory where he had the managerial role of logistics and purchasing. Now, anyone who has had to deal with trucking brokers will know that the road isn't always exactly smooth. Sometimes it can get pretty bumpy, and that can result in a lot of phone calls for a manager. OP was receiving so…
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'They tried to write me up': Boss reprimands worker for being twenty-two seconds late, worker phones boss every time they leave home

Living in a world that isn't black or white makes things better for everyone, especially regarding the enforcement of minor infringements. Inflexible policy enforcement begets inflexibility—ask, and you shall receive. If you're going to nitpick the strict enforcement of rules, be ready for a staunch defense using the same reasoning. While punctuality is always a good skill to have in the workplace—being one of the classic ways of showing that you respect other people and their time—it's safe to…
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'He spent the next week driving around in his ice-cold vehicle': Air Force mechanic gets even with Army sergeant with ice-cold revenge

Hopefully, this sergeant will thaw out his attitude before the next time he asks for a favor from someone he has been treating like absolute garbage. It's really not that hard to be nice to someone—or at least decent—and deciding to hate them for a petty tribalist reason, like being a fan of a rival sports team or a member of another branch of the military, is downright insane. It's the kind of thing that works ok as a low-budget melodrama TV show plot or between two kids on the playground—but…
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‘My sister wanted to eat like a dog’: Daughter vows to act like a canine at the dinner table, Mom tests her by only feeding her dog biscuits

When you’re a kid, you tend to think you can be anything you want to be, even a dog.
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‘I got my boss fired’: Boss tells employee to ‘stay in the office’, employee complies, boss gets fired as a result

‘I got my boss fired’: Boss tells employee to ‘stay in the office’, employee complies, boss gets fired as a result

Management naturally steers towards less actual work by ordering employees around rather than stepping up and doing what is needed for the role. So it isn't surprising when some employees begin holding a vendetta. This corporate manager got his own personal annual goals and sent them off to OP, his employee, adding to his long list of responsibilities. Every year, the manager would unfairly get a bonus for OP's hard work. In order to deliver results, OP had to leave his desk at times, even the…
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'I'm not paying that': Employee gets even with company's client following their refusal to reimburse expense report 1% over allocated budget, client loses $700

'I'm not paying that': Employee gets even with company's client following their refusal to reimburse expense report 1% over allocated budget, client loses $700

Receipt reimbursement systems in companies are much more complicated than simply giving employees a hard per diem. In this case, OP was working on an off-site short-term project (that in reality lasted about a year) in Singapore, and he was allocated $60 per day for food expenses. On average though, OP was actually spending about half that amount. As the project went on, the customer's client began raising some issues, and OP was told to take the client out for dinner and some drinks. His manag…
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‘The HOA was bent out of shape’: Dude builds a fence to keep nosy neighbors away, HOA intervenes, he finds a clever loophole

At what point will HOA members freely admit that they solely exist to cause trouble that didn’t need to exist?
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'We were now operating on a shoe-string budget so the manager got as much money as they could': Extreme cost saving measure causes costly pricing error

At a certain point, cutting costs to extreme measures will just cost you more in the long run or cause your entire business to fold under its own weight—or both… simultaneously. The short-sighted pursuit of profit is a trap that businesses often fall into—and why not? It's an easy methodology to follow that makes sense and follows logical reasoning: Spend less, earn more. The issue is that you have to spend money to earn money, and not investing in proper resources can cost you more when you ne…
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