malicious compliance

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The boss stands with his arms crossed next to an overlay of what he supposedly said to the employee about changing his payment structure from a fair hourly rate to a new, unfair commission structure.

Boss tells mechanic he's making too much money, moves him to a pay-per-job commission—regrets it immediately when the mechanic stops managing his business for him: 'The office is filling up with customers, and the phone is ringing constantly'

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‘9-5, in Office, No Exceptions’: A New CTO Ended Remote Work and Imposed Strict Office Hours, Then He Discovered How Much Work Employees Were Doing on Their Own Time—and How Much the Company Relied on That Mutual Goodwill

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Office manager demands all maintenance requests to go through their ticket system and not verbally, maintenance complies, but what happens when the building floods?: 'I told him they needed to submit an emergency ticket through the portal'

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Employee complies with manager's bad instruction, then manager comes back to consult with employee about what to do when his instructions don't work out

Giuliana Tiscioni

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Traveling employee had an arrangement for the money he gets for the trip, if any funds were not spent, they have to give it back: ‘I get the standard letter through internal mail saying that my expenses are out by 29 pennies’

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customer service self checkout malicious compliance free stuff Service Industry - 47006725

Customer made a mistake during self-checkout, causing his groceries to be free, he tried to fix it: ‘Their brilliant solution?: I needed to load up all the groceries from my house, bring them all back to the store, and rescan them'

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Boss enforces rule that doesn't allow employees to work overtime but still assigns last-minute work on Fridays at 4:50 for Monday, so the employee complied: 'I clock out, grab my bag, and walk out while he’s still standing there with his mouth open'

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Biker that went grocery shopping with his bike found that the bike rack had been removed to discourage bikers from shopping there: ‘So I shopped using my trailer as a shopping cart, took it through the checkout, and then rolled out’

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So the entire office should organise itself around Maureen’s paranoia? According to this story, that’s the case. Some people are so lost in their own delusion that they will attribute any action to some secret agenda. Of course, I don’t think we should all walk on eggshells because of people like this, but in this case, I think it’s fair.

Employee gets called out by coworker who believes he only shows up on her floor to give her dirty looks: ‘Me and my partners in crime decided we are going to press this issue to the point of disruption’

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New management tells employees that if they aren't at their desk, it means they aren't working, so employees comply, and it doesn't go as expected: 'Alert fired at 5:06. Nobody was at their desk, that meant nobody was working. So nobody looked'

landlord malicious compliance renter condition apartment Landlords - 46811397

Renter argues with landlord due to the state of the apartment, landlord says to take it to the city, the renter complies, and they go in her favor: 'All I needed was the peeling paint fixed now I'm going to enjoy living in a unit that is up to code'

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malicious compliance bad landlord renting home money Landlords - 46696197

Landlord refuses to fix the appliances in the rented house, so renter sells them off to get his deposit back, and he wasted money: 'I still came out ahead because I pocketed about the same as our deposit'

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This high-performing service manager stopped working unscheduled and unpaid overtime after their boss demanded they work to their scheduled hours after they went home early once: 'I'm working my 9-5'

customer service employee malicious compliance retail Entitled People - 46598917

Customer complained that she wasn't greeted at the store, and it made it seem like no one was available to help her, so an employee complied with the demand: 'I proceeded to follow her around the store constantly asking'

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Close-up of a server putting a salad on a table that has several drinks glasses, and a couple sat there.

Man demands restaurant server leave him alone on first date, misses out on second date because of lack of service: 'My job is to guide people without being overbearing'

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Supervisor demands analyst complete report unpaid on a Saturday, analyst logs in just to CC the VP of the company in his reply—supervisor gets reprimanded, analyst gets 3 hours pay: 'After that, no one ever tried calling me outside of working hours'