"What is wrong with people? You are in my space, where I am in control, and you want to escalate knowing full well you were wrong..."

Here's how to turn a breakup into something that helps humanity.

Immature and entitled seem to go hand-in-hand.

He gave her exactly what she asked for.

It's unbelievable that these kinds of people actually exist!

Some heroes don't wear capes.

These managers had an empowering day at work when they got to tell their worst customers that they were in fact the person in charge. It must be an incredibly satisfying way to end a conversation with a nightmare customer. After that, read about two retail managers who worked together to get back at a completely irrational customer, telling them, “I've spoken with one of our experts .”

There's no better feeling than experiencing justice in action.

You shouldn't have to always be smiling at work, especially if you're having a bad day—why can't some customers get that through their heads?

Karens are going to Karen.

Working in the service industry really changes your brain chemistry.

Don't mess with a hotel staff.

Fur babies are JUST as important...

Your inconvenience is not my problem.

And the internet thinks she's being a huge brat.

"She said ‘No way. I was texting, and just as I put down my phone, the light was green.’"