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hospitality

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'It came out to like $2,400 after legal fees': Hospitality worker sues boss after claiming he was underpaid, worker wins in court

Props to this OP! We all know it can be hard to advocate for ourselves in a work setting. Especially when the boss isn't having it. In this story, the OP knew he was being underpaid as a hospitality worker. So, he decided to tally up all of his hours, during AND after work hours, and then submit the evidence to his boss as a backing for why he deserves a raise or at least to be compensated fairly. Well, his boss just laughed him off.
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'People turn crazy at the airport': Entitled passenger refuses to store their bag in the overhead bin, getting himself arrested and forcing the entire plane to disembark

he last place you want to push the limits on security protocol is the airport. Yet, for some reason, people still feel entitled to their own comforts. Sorry Bub, but if we're all taking our shoes off and being patted down by an angry TSA agent, you gotta do it too.
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'I just want what I was promised': Airline offers a passenger $700 to give up his seat then tries to dupe him into accepting 20,000 sky miles instead

Waiting around in the airport is a lot like getting stuck in purgatory. Time comes to a standstill, nobody makes eye contact with you, your body aches for no reason, and even if it's 7AM, someone's at the bar drinking a beer. And when you're waiting at your gate in your terminal, nothing matters except getting on your plane and heading to your destination– anything to get you out of this grey, timeless dump.
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'I was told I'd be making $15/hr, flat': Housekeeper blindsided by employer at resort after salary keeps changing

'I was told I'd be making $15/hr, flat': Housekeeper blindsided by employer at resort after salary keeps changing

How many red flags does one need before it's time to quit and run? Imagine going through an interview process and being told an hourly rate that you're comfortable with should you get the position. Then, you get said position and you're told the exact same number as you sign the contract. Now that the contract is signed and you're beginning to schedule your training, you're told a wildly different number by someone else. You contact your boss and they tell you not to worry about it. You move fo…
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'She messed with the wrong student; she never complained again': Barista student schools Karen customer after one too many coffee ‘remakes’

'She messed with the wrong student; she never complained again': Barista student schools Karen customer after one too many coffee ‘remakes’

Working in customer service, hospitality, retail, or any other field that requires you to have human interaction with Karens on a daily basis, gives you a strong backbone you never asked for, and bucketloads of apathy. At first, you feel like a failure when a customer screams at you, demanding a free refill because your coffee tastes like the back of a dump truck. You realize it's ridiculous that a total stranger has the power to make you feel like a blundering fool, all over a cup of coffee. E…
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