hospitality

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‘Turn off the birds?…’: Hotel staff members share the ‘weirdest’ questions guests have ever asked them

‘Turn off the birds?…’: Hotel staff members share the ‘weirdest’ questions guests have ever asked them

‘He didn’t even challenge [me]’: Entitled hotel guest makes one false move and gets kicked out before he can even make it to his room, still gets charged

‘He didn’t even challenge [me]’: Entitled hotel guest makes one false move and gets kicked out before he can even make it to his room, still gets charged

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'I just shrug and go back to my work': A Karen and a nice lady ask the same question, employee helps the nice lady, but sends the Karen on a wild goose chase

'I just shrug and go back to my work': A Karen and a nice lady ask the same question, employee helps the nice lady, but sends the Karen on a wild goose chase

Hotel employee cleverly complies with higher ups' demands to never use spare key, leaving millionaire client stranded on biggest event of the year

Hotel employee cleverly complies with higher ups' demands to never use spare key, leaving millionaire client stranded on biggest event of the year

'She took it way past a 10': Co-worker shows her true colors during a work trip when she throws a tantrum at the hotel staff, is now known as the office 'Super Karen'

'She took it way past a 10': Co-worker shows her true colors during a work trip when she throws a tantrum at the hotel staff, is now known as the office 'Super Karen'

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'[Boss] picks NOW to treat me like a child': Hospitality worker gains 5x more sick time off after boss forces them to go to a doctor

'[Boss] picks NOW to treat me like a child': Hospitality worker gains 5x more sick time off after boss forces them to go to a doctor

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

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Update: 'This is my favorite update ever!': Son forced to deal with mother's $1,200 sticky fingers at a hotel ends up having the most wholesome twist

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'My mom has sticky fingers': Mother steals $1,200 vase from hotel, gets caught and makes it her son's responsibility to get her out of the charges

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'It was like a clown car': Bullheaded Karen expects a free upgrade after booking a tiny hotel room for her whole family, finds out the hotel is completely booked

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'GET ME YOUR MANAGER': Karen flips out because a $50 refund from her hotel is going to take 3-5 business days; receptionist humbles her

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'[She was] talking to me like I'm the idiot': Karen goes berserk when the hotel receptionist explains how room service works, realizes her misunderstanding and stalks off defeated

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'I calmly explained that that was not possible or legal': Entitled rich guy forced to slum it with the 'peasants' after being caught completely unprepared in the tropics

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'It came out to like $2,400 after legal fees': Hospitality worker sues boss after claiming he was underpaid, worker wins in court

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'People turn crazy at the airport': Entitled passenger refuses to store their bag in the overhead bin, getting himself arrested and forcing the entire plane to disembark

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'I just want what I was promised': Airline offers a passenger $700 to give up his seat then tries to dupe him into accepting 20,000 sky miles instead