Organizations really, more than anything else, love scapegoating lowest-level workers for mistakes made by management and general organizational incompetence. The only thing that comes close is their love for simultaneously insisting that you should have just “handled” something on your own, even though the process you were following stated explicitly otherwise. Really, the truth of the matter is that they just hate having to handle any customer issue that has escalated to them, so there's no w…

Why do boomers want the next generations to suffer just as much as they did?

There's this idea that sums up how we end up with so many incompetent managers, which is called the “Peter Principle." You've probably heard of it before, but if you're just coming across the term for the first time, it's basically surmising that people who are good at a job get promoted to the next level, even if that promoted position really has nothing to do with the skills they've proven to be apt at. What's unfortunate about these situations is moving into management is really the only way…

“They will watch you cry as they take away the only thing you have asked for at this job, and then leave early to go work from home that same day.”

There's something about the realization that your manager is younger than you that triggers complex and deeply confrontational psychological crises and self-evaluation, making you wonder how and why you never progressed to that point, or at least passed the point you're at. What happened? What went wrong? Where did things go off course? Even if you never really wanted to be promoted to a management position in the first place, having someone younger than you as a manager for the first time may…

You would think that dangerous inclement weather would give some employers pause before demanding their employees come to work. However, the expectation of generosity among the higher-ups at any company will almost always lead to widespread disappointment. In this instance , we have a team of employees expecting their boss to acknowledge the upcoming hurricane and protect their safety by allowing them to work from home or have the week off. Unfortunately, their boss's response left much to be d…

Typically, earning a bonus is a sign that you have assuredly gone above and beyond your employer's expectations for your role; it's more than likely you've contributed considerably to any increased revenue the company might have reported, and so, in a sense, you're just getting your cut. The thing is, this is cash in your pocket for you (after taxes, of course), and you'd probably never imagine that the company is going to come looking for it. This worker reported that once they had handed in t…

This guy is living the life that many people wish that they had; instead of being stuck on site or in the office for 40 hours a week, he has managed to finish his work in only 25 hours, even taking showers during meetings to cut down on personal responsibilities. "The dream," as some may call it, though there are debatable ethics involved in doing this. On the one hand, if you're completing your tasks and even performing well above standard, Is there really any problem with doing this? Even wit…

This conference call sounded like a rollercoaster ride. It's no secret that company meetings often are filled with motivational speeches from the higher-ups at the company. CEOs are likely to give a positive spin on the state of things in order to maintain momentum and drive among employees. However, most employees can see right through these tactics and can decipher if the health of the company is much more grim than it seems. This time, however, the CEO had the audacity to claim that things h…

Strict managers should always be careful when they're enforcing new policies. Chances are they have made enemies by micromanaging so much already, so if they're going to be difficult and require team members to comply with even more unnecessary rules and regulations, they just might comply… maliciously. That's what happened with this 30-person team of consultants , who were instructed by their micromanager to submit detailed reports about their work progress every day to ensure that productivit…

If you're an employee putting in extra work at your company to excel, typically, you're going to expect some kind of reward for your efforts. We're not talking about some boring pizza party or a jeans pass for the office; we're talking about a raise, a bonus, or some other monetary value that shows that our company values our efforts. That's how you create employee retention. Well, this entitled boss seems to think otherwise. This employee worked at a Fortune 200 company and was one day in a co…

Being a fast food worker means you have to take a lot of heat from a lot of unruly customers. To have to deal with an unruly manager on top of all the other nonsense can be too much for some people to handle. This worker confronted his supervisor after he was giving the new employee a tough time on a busy day instead of helping the team out productively (what a concept!). Instead of listening and learning from his team, the supervisor took the opportunity to chastise the Redditor for talking ba…

Some ideas are better in theory than in reality.

Small coffee with a side of revenge, anyone?

Life can deal you some funny and unexpected hands. Sometimes, in the form of things that seem so unlikely that you'd consider it next to impossible, they become a reality. Yet, still, these things can happen, and these moments of happenstance can be defining. When this college student bought themself their first real phone in university, they were annoyed to find that their new phone number had previously belonged to someone who numerous financial institutions were trying desperately to reach.…

It is never simple to work in customer service. It's far worse, though, to work in customer service when your superiors are awful. An employee of customer service recounts her frustrations in the story below. The original poster (OP) has a long history of employment in the hospitality industry. While initially everything was going along very well, things started to go south when OP began having issues with his manager. But leave it to OP to avenge in the most creative means possible. When it ca…