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'I forcefully upsold them and made them pay double': Entitled guests demand refund from hotel manager for rooms booked at hotel next door

People who work at the hotel front desk see a lot of interesting stuff. On a subreddit, hotel receptionists and managers alike have shared stories about entitled customers making all sorts of weird requests. But one story might take the cake. This one guest not only booked more people than allowed for 'single rooms' but he actually booked at the hotel next door. When he couldn't check in at the right time (because check-in wasn't for another few hours), he got upset and went to the OP's hotel...
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'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

From glitter to an actual bear, it's truly shocking what hotel workers have discovered in rooms after guests leave. Not only is there a ridiculous number of folks who refuse to clean up after themselves, but also there is a startling number of guests who should at the very least alert the front desk that there has been an issue. Some of these guests may have been trying to get out of being charged extra, but in many of these cases, those extra charges are bound to come so you might as well just…
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Update: 'Can I call the front desk to complain?': Teens repeatedly ding-dong dash hotel guests

Update: 'Can I call the front desk to complain?': Unruly teens repeatedly ding-dong dash hotel guests

Hotels are supposed to be an escape to a great night's sleep…but not for this family. Whether you're on vacation or traveling for business , having a good night's sleep is crucial. You're used to your cozy bed at home, so it can be disorienting to be in a foreign place. Luckily, many hotels offer soft beds and cold rooms to get the best night's sleep possible. That allows you to wake up in the morning and be prepared for whatever the day throws at your, whether that's riding waterslides or givi…
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'We can't and won't help you': Front desk clerk refuses to help entitled hotel guest after he complained that his car got blocked while parking in a management-reserved spot

'We can't and won't help you': Front desk clerk refuses to help entitled hotel guest after he complained that his car got blocked while parking in a management-reserved spot

Why is it so hard for people to just read a sign and follow what it says? I agree, some signs can be really confusing. I once spent 15 minutes in front of a frustratingly unclear sign that was supposed to tell me whether or not I could park my car in that spot. Eventually, after consulting with some passersby, I decided it was not worth the potential parking ticket, and continued to look for a different parking spot for another 15 minutes. Even so, if there is a sign that says “Private Parking”…
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'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

In hard times, our worth and value become evident. The way a person handles others in trying circumstances speaks volumes. So, while I don't want to jump the gun, I'm quite sure that I'm a terrible person. There is no patience in me when I'm nervous or angry. The story below is of a front desk worker who unfortunately meets the Karen of the century. The Karen in question enters the room totally oblivious of what is going on. OP, however, doesn't let her insults get to him; instead, he keeps cal…
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'I made a list of "Every other hotel"': Clever hotel receptionist creates a custom list to answer customers' questions

When you find yourself answering the same queries over and over, it can make you think, “There must be a better way.”
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'I intentionally scalded him': Brother-in-law gets what he deserves after refusing to wash his own dishes, getting punked by the worst shower of his life afterwards

Old buildings have terrible water pipes. No matter where you live or how swanky your neighborhood may be, if it's old, you're doomed to icy/hot showers that fluctuate based on which toilet is being flushed and which sink is running. For many people, this is just a mere inconvenience, but for others, who have snarky family members visiting, these old pipes turn into a weaponized warfare device that can only be wielded by the resident.
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Couple requests guests to foot $2k+ bill to attend their wedding

'Dream wedding? Get the guests to pay for it': Couple forces guests to pay $2k+ to attend their wedding

Have you ever daydreamed about a grand wedding, without the hefty price tag? Well, don't we all? It turns out some people actually have the audacity to ask their guests to foot the bill for their big day. And not just the usual gifts, but the whole shebang: venue, food, drinks, cake, flowers, entertainment, etc. How do they do it? By sending out invitations that look like invoices, demanding a minimum amount of money per person, AFTER the guest RSVP's ‘yes’. Sounds crazy, right? But it's true.…
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'Change the menu...my kid won't eat any of that': 30+ Brides and grooms share the weird and funny things people told them while planning their big day

'Change the menu...my kid won't eat any of that': 30+ Brides and grooms share the weird and funny things people told them while planning their big day

While planning your wedding , everyone is thrilled for you, and they will all insist they have some great advice to tell you. From cake mishaps to a mother in law demanding two first dances, these people have had handled some odd requests and advice. While planning a wedding with the person you love, it's so romantic to get swept up in planning your dream day. It's supposed to be the day you and your loved one tie the knot forever, and you want all your closest friends and family right by your…
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'There was one line [guests] should never cross': Hotel guests discover they won't be served

'There was one line [guests] should never cross': Hotel guests discover they won't be served after acting entitled toward customer service reps

This person learned an interesting tip from about getting what you want as a guest. As u/badgermann writes, their wife worked at the “central switchboard for a group of resort hotels in a tourist area." While you're vacationing, you want everything to run smoothly. Instead of dealing with the humdrum of daily life, all you really want is to be sprawled out on the beach with a good book and no responsibilities whatsoever. However, if you have traveled on vacation even a single time, you know tha…
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'She stormed out without paying’: Hotel guest leaves without paying after front desk employee refuses to give her a refund

'She stormed out without paying’: Hotel guest leaves without paying after front desk employee refuses to give her a refund

Employees in customer service should be paid considerably more for the number of things they have to put up with on a daily basis… and minimum wage just isn't cutting it anymore. In this case, OP was working the front desk of a hotel, and described her experience with a Karen guest as the worst she'd ever had, and that's saying a lot, considering OP has been in the business for over seven years. This particular lady's arrogance outweighed anything that OP had ever encountered. Throughout Karen'…
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'It needs to be cleaned up': Hotel guest's kid makes a mess in the hallway, demands front desk guy to clean it up and slams the door in his face

'It needs to be cleaned up': Hotel guest's kid makes a mess in the hallway, demands front desk agent to clean it up and slams the door in his face

Whatever happened to cleaning up your own mess?
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‘You can’t stay here': Karen demands refund for hotel room she never booked, front desk clerk refuses, Karen changes her game plan

Working in the hospitality industry is painfully awkward at times, and oftentimes leaves you with a bitter aftertaste, pining for a vacation that would preferably last over a year. Karens are commonplace, and make your job much harder than it needs to be. In this case, a Karen approached OP when they were working Night Audit at a busy hotel, demanding to be checked in immediately, rolling her eyes at OP in the process. OP knew right away that something was off, and asked for Karen's full name a…
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'AirBnB denied the refund': Vacation upended when guests find eviction notice on host's apartment door

Imagine this being your long-awaited family vacation.
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'Sir, you are required to wear pants': Hotel security guard shares stories of boozy wedding guest and paranoid lady

You might see some wild things on the job as a hotel security guard.
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'Good riddance to [an] insecure drama queen': Wedding guest refuses to wear green dress because it's not "flattering," gets kicked out by the bride

'Good riddance to [an] insecure drama queen': Wedding guest refuses to wear green dress because it's not "flattering," gets kicked out by the bride

Although this person's username is u/bridezillaxoxo, she definitely wasn't a bridezilla at her wedding — but one of her friends certainly made a fool of herself. Across different countries and cultures, one thing remains the same for basically every wedding: the bride and groom are the center of attention. Despite any shenanigans that happen in the lead-up to the big day, on the actual wedding day, the couple should get to enjoy the festivities. Somehow, though, drama always seems to sneak into…
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