What does management expect when they don't have the backs of their employees?

These hotel receptionists were giving guests the side-eye. Not everyone can act normal out in public, and these people are proof of that! Front desk workers do much more than just check-in guests. Many of them work long hours and supervise other workers and guests as well. If a guest needs a towel or a toothbrush, they're the one to provide it. Some guests will show up without a reservation and make it the receptionist's problem to solve. They're flipping out because they have a reservation in…

It's your special day, and you're hoping that everything will go as smoothly as possible. You and your soon-to-be spouse are thrilled as your guests enter the venue and watch you take your marital vows to each other. Then it's time for dinner and dancing late into the night as you celebrate your lifetime of marriage . Well, that's how every couple hopes their wedding day will go, but of course, there are bound to be a few mishaps here and there. Some people hire photographers who don't really k…

For many of us, next week, we will be sitting around a large dinner table exchanging passive-aggressive remarks with family members before the tryptophan makes us all fall asleep before 9:00 pm. This is, of course, the most ideal scenario for Thanksgiving. We all know that in practice, something always goes wrong. These wrong outcomes can range from family members bickering over how to get all the dishes prepared and cooked in time to siblings letting old wounds out in the open. Anything can ha…

Hotel receptionist: 1, Karen: 0

Now that we're somehow rapidly approaching the Thanksgiving holiday, it's time to brace ourselves for Thanksgiving Karens. Each year, entitled customers, family members, and total strangers emerge to throw temper tantrums about everything from turkey availability to family traditions. This hotel concierge had the unfortunate experience of being on the receiving end of the wrath of one of the hotel's Karen guests. She somehow assumed that she would be entitled to a free Thanksgiving meal despite…

This newly-married couple is going to be in a world of debt after throwing a lavish wedding that didn't exactly pay off. Weddings these days are a bit different than they were 50 years ago. Besides the obvious changes in decorum and decoration, there's a whole new tradition around gift-giving . Many couples choose to live together before marriage these days, which can be quite beneficial. You can learn if you are compatible with someone before legally declaring it forever. However, if you live…

You know those videos/articles titled '10 Hacks [This Business] Doesn't Want You to Know About'? On rare occasions, trying out those tips will actually save you some time or money. But 9/10 times, these 'hacks' don't actually work, and all they achieve is anger the worker you have to deal with, which is not something many would recommend. The woman in this Reddit story must have read or heard somewhere that even if a hotel clerk tells you that the hotel is fully booked, if you go ahead and book…

Just in time for Halloween!

This hotel front desk worker is testing out their limits as an employee. It appears that a lot of hotel workers are allowed to turn away guests at their own discretion. For example, if a guest wants to check in, and they're clearly rowdy and disruptive after partying all night, the hotel worker is allowed to turn them away if they think that guest will be a disruption to others at the hotel. There are other times when guests treat the hotel staffers really poorly, shouting at them or berating t…

We hear a lot about hotels being so noisy that guests can't sleep, but has a smell ever bothered you at a hotel ? Some hotels have pools with the strongest chlorine smell ever, and it wafts into the hallway even outside the swimming area. Other hotels offer complimentary breakfasts, but there's no way the smell can waft from the main lobby to the rooms in most cases, since there's usually a big space in between the two areas. If anything, the complaint that most unhappy hotel guests have is noi…

As much as people love to talk about how great Airbnb is, there is also a lot wrong with that concept, starting with the people who become hosts. Everywhere you go, you'll hear at least one horror story of an Airbnb host who overcharged, gave terrible reviews, or even put up a hidden camera in the bathroom (if you know you know). This is why many people prefer to go back to ‘the old-fashioned way' and simply book a hotel. While this story is not as bad as a hidden camera tale, it is a perfect e…

Anyone who worked in retail or any customer service job knows that the sentence – ‘The customer is always right’ could not have been further from the truth. Not only is the customer not always wrong, but the customer is often very very wrong. The real meaning behind this sentence is that you should make the customers feel like they are always right, so they will end up leaving the business happy, but that is not an easy task to do, especially when what the customer asks for is against policies…

When you go out to eat at a restaurant, do you wait at the entrance for someone to seat you, or do you go inside on your own and just sit at an available table? If the first option is your answer, congratulations, you are a decent human being. However, If you behave like the second option, we recommend you reconsider your choices in life, as that is simply not okay. The server in this Reddit story had to deal with some entitled guests who refused to wait to be seated. Despite clearly noticing t…

People say that haggling is a skill that can be very beneficial to learn and master, but they don't say that there is a specific time and place one should use this skill. It is certainly not suitable for every business, and one should know when it is acceptable to try and haggle a lower price for something, and when they should accept the price they are given in the first place. A farmer's market, is the perfect place to haggle for a price, and you can sometimes get really great deals on produc…

When it rains, it pours, as a few ill-fated travelers know all too well. Sometimes you can do literally everything right while en route to your destination , and things will still go wrong. One dude found that out when they left early for the airpor t. First, they got stalled by a train that decided to park on the tracks for a full hour! That was followed up by a comedy of errors, leading to them missing their flight. There was just no way to get around that train, and how could they have ever…