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‘I was surprised by his review’: Airbnb guests get their trip refunded after home owner shows up to property unannounced and gives them a bad review

‘I was surprised by his review’: Airbnb guests get their trip refunded after home owner shows up to property unannounced and gives them a bad review

Airbnb used to be way cheaper, but thanks to inflation (among other things), it's almost better to check into a hotel. Also, hosts can be frustrating to deal with. I'm not saying guests are angels, but let's just say it's a double-edged sword. This poster (OP) was attending a friend's wedding and opted to stay in an Airbnb. They had to make sure that pets were welcome, because they were bringing along their dog. Luckily they found just the place but upon arrival, the Airbnb owner showed up unan…
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'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

It is completely understandable to want to complain about a poorly done service. When someone pays for a service, they should be left with a satisfied feeling, and not feeling like they have been mistreated or wronged. What is not completely understandable, is people resorting to lying when something does not go their way. If you are not happy about the way things are done, feel free to complain, but what good does it do if you lie? The only thing it does is damage your credibility. That is why…
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'Almost everything went wrong': Couples' last-minute backyard wedding starts late when guest disappears

'Almost everything went wrong': Couples' last-minute backyard wedding starts late when guest disappears

Plan your wedding just two weeks ahead of time? What could go wrong? Well, just about everything, as this couple learned. It's understandable why a couple would want to avoid the pressures of planning a wedding . It can take years to put together a guest list, snag a venue, hire a catering company and a DJ… the list goes on and on. That's why it's fairly common for people to get engaged as a sign of their commitment to each other, and then take a few months or years to plan out their special da…
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Karen hotel guest has outburst over unanswered room service call': 'She then proceeds to take out her MOBILE PHONE, press 0 and show me how that is not dialing to our reception'

There are all kinds of people that go to hotels. And as a front desk manager, you never know the kinds of customers you're gonna have to deal with. From kind and respectful folk to absolute Karen and Kevins , it's really just the luck of the draw. In this story, the hotel employee had to deal with a pair of entitled guests. The middle-aged couple sported sour looks on their faces from the second they walked in, and the employee knew they would be difficult to please. He even went out of his way…
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'We're not friends anymore': 25+ Horrible house guests who will never be invited back

'We're not friends anymore': 25+ Horrible house guests who will never be invited back

What is the one thing someone could do to ensure they'd never get an invite from you again? These folks were faced with that question after hosting some very impolite people. It doesn't matter if it's an unstoppable little toddler or a badly-behaved party-animal adult, when that person crosses the line, they won't be allowed back. Count yourself lucky if you've never had a terrible guest visit your home. That definitely happens from time to time. Some people shared that they hosted parties, onl…
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'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

Many people find themselves rarely in need of using their credit cards anymore. With a digital wallet or a smartwatch, you can tap to pay pretty much anywhere you go. The need for a physical wallet with actual credit cards is basically non-existent. But still, some places will not accept payment without a physical credit card, and you do not want to get stuck being unable to pay them. Like hotels, apparently. This Reddit story can teach you a lesson or two about always taking a credit card with…
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‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

Working a graveyard shift when you are at a front desk type of job is always… interesting. The stories that those employees tell in the break room afterward are always the funniest and most unhinged ones. The combination of the late hour, lack of sleep, the manager not being present, and weird customers always creates the best tales to be told. A lot of those tales end up on Reddit, much like this one. The OP of this story worked at the front desk of a hotel on a night shift during Mardi Gras.…
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'Your granny is a petty revenge master': Family RSVPs for wedding, then doesn't show up

'Your granny is a petty revenge master': Family RSVPs for wedding, then doesn't show up

‘Your granny is a petty revenge master’
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'I forcefully upsold them and made them pay double': Entitled guests demand refund from hotel manager for rooms booked at hotel next door

People who work at the hotel front desk see a lot of interesting stuff. On a subreddit, hotel receptionists and managers alike have shared stories about entitled customers making all sorts of weird requests. But one story might take the cake. This one guest not only booked more people than allowed for 'single rooms' but he actually booked at the hotel next door. When he couldn't check in at the right time (because check-in wasn't for another few hours), he got upset and went to the OP's hotel...
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'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

From glitter to an actual bear, it's truly shocking what hotel workers have discovered in rooms after guests leave. Not only is there a ridiculous number of folks who refuse to clean up after themselves, but also there is a startling number of guests who should at the very least alert the front desk that there has been an issue. Some of these guests may have been trying to get out of being charged extra, but in many of these cases, those extra charges are bound to come so you might as well just…
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Update: 'Can I call the front desk to complain?': Teens repeatedly ding-dong dash hotel guests

Update: 'Can I call the front desk to complain?': Unruly teens repeatedly ding-dong dash hotel guests

Hotels are supposed to be an escape to a great night's sleep…but not for this family. Whether you're on vacation or traveling for business , having a good night's sleep is crucial. You're used to your cozy bed at home, so it can be disorienting to be in a foreign place. Luckily, many hotels offer soft beds and cold rooms to get the best night's sleep possible. That allows you to wake up in the morning and be prepared for whatever the day throws at your, whether that's riding waterslides or givi…
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'We can't and won't help you': Front desk clerk refuses to help entitled hotel guest after he complained that his car got blocked while parking in a management-reserved spot

'We can't and won't help you': Front desk clerk refuses to help entitled hotel guest after he complained that his car got blocked while parking in a management-reserved spot

Why is it so hard for people to just read a sign and follow what it says? I agree, some signs can be really confusing. I once spent 15 minutes in front of a frustratingly unclear sign that was supposed to tell me whether or not I could park my car in that spot. Eventually, after consulting with some passersby, I decided it was not worth the potential parking ticket, and continued to look for a different parking spot for another 15 minutes. Even so, if there is a sign that says “Private Parking”…
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'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

In hard times, our worth and value become evident. The way a person handles others in trying circumstances speaks volumes. So, while I don't want to jump the gun, I'm quite sure that I'm a terrible person. There is no patience in me when I'm nervous or angry. The story below is of a front desk worker who unfortunately meets the Karen of the century. The Karen in question enters the room totally oblivious of what is going on. OP, however, doesn't let her insults get to him; instead, he keeps cal…
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'I made a list of "Every other hotel"': Clever hotel receptionist creates a custom list to answer customers' questions

When you find yourself answering the same queries over and over, it can make you think, “There must be a better way.”
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'I intentionally scalded him': Brother-in-law gets what he deserves after refusing to wash his own dishes, getting punked by the worst shower of his life afterwards

Old buildings have terrible water pipes. No matter where you live or how swanky your neighborhood may be, if it's old, you're doomed to icy/hot showers that fluctuate based on which toilet is being flushed and which sink is running. For many people, this is just a mere inconvenience, but for others, who have snarky family members visiting, these old pipes turn into a weaponized warfare device that can only be wielded by the resident.
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Couple requests guests to foot $2k+ bill to attend their wedding

'Dream wedding? Get the guests to pay for it': Couple forces guests to pay $2k+ to attend their wedding

Have you ever daydreamed about a grand wedding, without the hefty price tag? Well, don't we all? It turns out some people actually have the audacity to ask their guests to foot the bill for their big day. And not just the usual gifts, but the whole shebang: venue, food, drinks, cake, flowers, entertainment, etc. How do they do it? By sending out invitations that look like invoices, demanding a minimum amount of money per person, AFTER the guest RSVP's ‘yes’. Sounds crazy, right? But it's true.…
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