Anyone who worked in retail or any customer service job knows that the sentence – ‘The customer is always right’ could not have been further from the truth. Not only is the customer not always wrong, but the customer is often very very wrong. The real meaning behind this sentence is that you should make the customers feel like they are always right, so they will end up leaving the business happy, but that is not an easy task to do, especially when what the customer asks for is against policies…

People say that haggling is a skill that can be very beneficial to learn and master, but they don't say that there is a specific time and place one should use this skill. It is certainly not suitable for every business, and one should know when it is acceptable to try and haggle a lower price for something, and when they should accept the price they are given in the first place. A farmer's market, is the perfect place to haggle for a price, and you can sometimes get really great deals on produc…

Moral of the story: karma always catches up with you. This man has been a night auditor for hotels for the past 19 years. When he got assigned to a new hotel, he went about his work just like he'd done for the past 19 years. But he was instantly met with Karen , a longtime employee who had been getting away for years with handing her work off to other coworkers. And she's not even in a manager-type position, so she has no authority to tell anyone what to do. But she's gotten away with it for so…

"I explained to them that I was only staying on until the next crew relieved me and I had sufficient time to brief the incoming crew per the corporate policy [that] the hotel must be manned 24/7."

This person made a bold choice while on the job , and it's shocking that they weren't fired over it. If you've ever been at a job that's strung you along as you wait for a raise or a promotion, you know what an awkward situation it can become. Instead of just focusing on your job, you have to spend time trying to get HR or your boss to give you updates about your salary. You don't want to push so hard that you seem impolite or get fired, but you can't just let them push you around forever! This…

Nobody is exempt from paying off their debts.

Kindness can go a long way, but so can pettiness.

Everyone wants to know what tricks they can use to try and rig the system, especially if it means they can save money. It doesn't matter who is on the other side of that exchange, as long as you come out better on the other side, right? Well, no. As fun as it can be to find little ways to “save” money, there is a clear line between using acceptable little tricks to spend less money or get better deals, and actually lying and cheating others. The hotel guest in this Reddit story tried to rig the…

If you're mean for no reason, then, quite literally, you're going to pay the price.

What's the deal with king-sized beds ? That's the question on the minds of the commenters on this story about a hotel that became overrun by executives and their bossy assistants. This front desk worker, u/KOd06, has a least favorite week of the year. They work at a hotel, and they dread a yearly convention of the hotel's Board of Directors. Where do these big wigs stay? Well, at the hotel they're on the board of, obviously. That means that managers are running around trying to make everyone's…

When you are a kid, you constantly get told by your parents that ‘patience is a virtue’. And even though you have no idea what that phrase means, you slowly learn what patience really is and how to use it. The problem is, that more often than not, the adults who constantly preach patience, have none of their own to show for. Like the hotel guest in this Reddit story, who could not patiently wait even 3 minutes for the clerk to return to their desk after assisting another guest. Why would you wa…

The patience that front desk employees possess is truly admirable and is definitely not talked about enough. They have to deal with an unbelievable amount of people who simply cannot understand the smallest of things, and overlook everything for their own benefit, and they do that on a daily basis. I tried being a front desk employee in a local hotel in my town, and I managed to do it for about a month. I just couldn't handle the guests' endless complaints and demands, and after a month of non-…

Hotel front desk workers are responsible for many things, but fixing poor customer decisions is not one of them. One hotel worker at a popular beach destination knows that all too well in the aftermath of an incident with one customer that really stood out. Taking a summer trip to the beach can be an amazing way to relax and unwind for a few days. You can start each morning with a hotel breakfast, then spend your days with your toes in the sand while the kids build sandcastles. After spending t…

Some people think that feigning ignorance and waving their entitlement around would get them far when in reality, it just makes them look bad, or even worse, it simply encourages people to write stories about them on Reddit. Much like this hotel guest, who tried getting her way even when she absolutely knew she was in the wrong. The hotel's front desk clerk was working a night shift when a woman approached and asked to check-in. When the clerk tried to do so, they saw that the woman's reservati…

Hotel disputes aren't uncommon, and dare I say it's usually the guest who starts them? Imagine working your shift, minding your own business, when a guest comes right up to you and demands a full refund because they are in fact, leaving now. The thing is, you just checked them in, 45 minutes ago. You know you can't give them a refund… It's against the hotel's policy. On the other hand, you don't really want to start an argument, and anyway, it's late. What would you do? Well, this front desk wo…

Are you the type of people who book a hotel room at whatever website has the lowest rate, or do you always book it from the hotel's official website? Even though it is appealing to pay less, there could be a lot of issues with booking through a third-party website. For example, if the booking somehow falls through, the actual hotel can't do much to help, and they would most likely tell you to contact the 3rd-party's customer service, which can be a lot of pain. Another example is what happened…