front desk

Front desk agent stops assisting ungrateful coworker, Eric, until hotel manager takes note of Eric's incompetence: '[He] kept taking credit for closing tasks'

Ben Weiss

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Hotel guest demands full refund after informing front desk she is cutting her stay short, employee refuses when she fails to check out in time: ‘Ma'am, that's not how hotels work’

Bar Mor Hazut

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Hotel guest cancels card to avoid paying cancellation fee after not showing up for reservation, clerk charges card every day until it goes through: ‘I can play the long-game’

Bar Mor Hazut

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Homeowner asks for a 20k credit limit, gets lectured by an associate but stuns them by getting approved: '[She said] “Start out with a low limit, like $100, while [you] learn how credit cards work”

Etai Eshet

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‘You could see the moment he realized he had caused his own mess’: Micromanaging manager reaps the consequences of his actions, forces him to become more hands-off

Elna McHilderson

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15+ Receptionists who got even with their entitled customers: 'It felt so good to stand up to him'

Remy Millisky

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Client demands bank manager after teller claims she can't withdraw more money due to daily limit, waits hours to be told the same thing by manager: ‘I can't help you’

Bar Mor Hazut

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New 22-year-old hire forced to work the front desk at luxury hotel on his first day after coworkers assigned to train him failed to show up: 'I feel so bad for the young man'

Ben Weiss

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Entitled customer books hotel reservation with an invalid credit card, then throws a fit when the front desk employee cancels their reservation: ‘We aren't a charity, we are a business’

Lana DeGaetano

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Miami hotel clerk refuses to reimburse guest after her clothes were ruined due to a roof leak in her room, another guest decides to teach the clerk a lesson: ‘There will be consequences’

Bar Mor Hazut

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Entitled hotel guest berates front desk employee because their hotel does not have the ESPN channel: ‘I just work here and I don’t choose which channels we get’

Lana DeGaetano

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Hotel guest ignore the signs and park their car in blocked parking lot during construction, forcing front desk to wake them up at 6:00 to demand they move their vehicle: ‘They drove under the caution tape’

Bar Mor Hazut

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'Sir you can't park in front of the doors!': Demanding hotel guest refuses to move his parked car blocking the entire entrance, throws a tantrum at the front desk agent

Ben Weiss

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Loud family won't stop disturbing neighboring guests at hotel, leading one guest to get payback at 5:00 AM, forcing hotel staff to get involved: ‘As soon as they got to the front desk, it got heated’

Bar Mor Hazut

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Guest hacks into hotel's network and optimizes their entire system after seeing how slow the WiFi is, refuses to get compensated: 'Manager was torn between being grateful and concerned’

Bar Mor Hazut

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‘"I hope you have another job lined up!"’: Entitled customer demands hotel employee give him multiple discounted rates that he doesn't qualify for, then berates the employee, claiming he has ties to the hotel's corporate sector

Lana DeGaetano

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