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Guest hacks into hotel's network and optimizes their entire system after seeing how slow the WiFi is, refuses to get compensated: 'Manager was torn between being grateful and concerned’

Guest hacks into hotel's network and optimizes their entire system after seeing how slow the WiFi is, refuses to get compensated: 'Manager was torn between being grateful and concerned’

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‘"I hope you have another job lined up!"’: Entitled customer demands hotel employee give him multiple discounted rates that he doesn't qualify for, then berates the employee, claiming he has ties to the hotel's corporate sector

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Hotel guest’s daughter demands staff downgrade and move other guests out of their balcony rooms so her parents could have one, but front desk employee refuses: ‘Rooms with a balcony are more expensive anyways, so we don't just give them out’

Hotel guest’s teen daughter demands staff downgrade and move other guests out of their balcony rooms so her parents could have one, but front desk employee refuses: ‘Rooms with a balcony are more expensive anyways, so we don't just give them out’

Guest sues hotel after she forgets passport in her room, causing her to miss her flight when hotel staff struggle to find it: ‘She holds us legally responsible’

Guest sues hotel after she forgets passport in her room, causing her to miss her flight when hotel staff struggle to find it: ‘She holds us legally responsible’

Hotel guest throws tantrum at reception after finding out the breakfast buffet opened 15 minutes earlier than usual: ‘That is unacceptable’

Hotel guest throws tantrum at reception after finding out the breakfast buffet opened 15 minutes earlier than usual: ‘That is unacceptable’

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Hotel guest takes another guest's car keys from the valet and drives away, refuses to give them back when hotel staff calls to ask: 'They stole our key'

Hotel guest takes another guest's car keys from the valet and drives away, refuses to give them back when hotel staff calls to ask: 'They stole our key'

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20+ Hotel guests who noticed red flags at their lodgings: 'When it's advertised as "family friendly," that means noise'

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20 Hotel guests who are packing their bags and demanding refunds: '[They] gave us a sofa bed in a conference room'

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'Guest demanded a room upgrade because "their aura didn't vibe" with the one they booked': 20+ Hotel receptionists who bit their tongues as guests asked for the most ridiculous requests

'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

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'His hand pauses in midair': Front desk attendant gets scolded for using his phone at work, instead he maliciously complies with company policy by wasting other precious office resources

Jesse Kessenheimer

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Front desk clerk refuses to waive cancellation fee after entitled guest books room through 3rd party website, despite being told the hotel is fully booked: ‘She stormed out’

Front desk clerk refuses to waive cancellation fee after entitled guest books room through 3rd party website, despite being told the hotel is fully booked: ‘She stormed out’

Nigh audit employee gets a taste of the spooky life when strange hotel guest repeatedly calls down at 4am to maniacally laugh and make strange requests

‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

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'Just be a professional, okay?': Hotel front desk employee turns away impolite guest before he can even check in

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'I look forward to seeing if she "reports" me': Hotel front desk worker searches hotel for mysterious food smell bugging just one visitor

‘Are you serious?’: Front desk clerk refuses to refund entitled guest whose ID and reservation don't match, guest throws a fit, leading manager to cave in and refund him anyway

‘Are you serious?’: Front desk clerk refuses to refund entitled guest whose ID and reservation don't match, guest throws a fit, leading manager to cave in and refund him anyway