front desk

‘Sorry, I can't check you in’: Front desk clerk refuses to give demanding guest a room after they booked a reservation that went against hotel's credit card policy

Bar Mor Hazut

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‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

Bar Mor Hazut

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‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

Bar Mor Hazut

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'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

Bar Mor Hazut

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‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

Bar Mor Hazut

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'How is your phone charger in here if you haven't entered the room?': Entitled man demands refund for hotel room that he claimed he didn't use

Isabella Penn

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Front desk clerks discuss ‘well-travelled individuals’ who are actually just entitled

Eleonora Bader

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‘A breath of fresh air’: Heartless Karen throws tantrum about homeless man who ‘stinks,’ kind hotel employee pretends he's a guest and gives him free room with a hot shower

Elna McHilderson

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'We can't and won't help you': Front desk clerk refuses to help entitled hotel guest after he complained that his car got blocked while parking in a management-reserved spot

Bar Mor Hazut

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‘I’m sorry, there has been an issue with your room payment': Hotel guest gets even with youngsters who throw Christmas parties in the middle of the night

Eleonora Bader

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'You're not getting in': Front desk clerk denies guest's wife access to hotel room, refuses to give her a key

Eleonora Bader

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‘I hope you are ready to lose your job’: Hotel guest demands front desk clerk provide Thanksgiving meal, then tells her 'she will be fired' when met with refusal

Eleonora Bader

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'GET ME YOUR MANAGER': Karen flips out because a $50 refund from her hotel is going to take 3-5 business days; receptionist humbles her

Jesse Kessenheimer

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'[She was] talking to me like I'm the idiot': Karen goes berserk when the hotel receptionist explains how room service works, realizes her misunderstanding and stalks off defeated

Jesse Kessenheimer

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'I’m not going out of my way for a woman who is flagrantly disrespecting me': Karen flips out on the hotel desk clerk because they're fully booked, gets kicked to the curb

Jesse Kessenheimer

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'He then hung up on her:' Hotel GM bans Karen customer after she writes a formal complaint about beloved employee who's worked their for 40+ years

Elna McHilderson

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