Some folks enjoy stirring up strife and mayhem. We all know who these folks are, even though it may sound harsh. However, what do you do if you encounter those people? Do you give in so as to avoid a confrontation, or do you approach the Karen head-on with courage and confidence? The story that follows relates to the account of a clever father who decides to confront the grocery store Karen directly. The Original Poster (OP) had visited a grocery store with his baby daughter. To pass the time w…

Funny stories about people who have entitlement complexes are common, and they keep us constantly reminded that reality never quite measures up to our expectations. That being said, the story that follows is that of a bewildered traveler. An attempt is made by the Original Poster (OP) to travel from Toronto to Vancouver in business class when a woman approaches OP as she is going about her own business and begs to trade seats with her so that she and her spouse can sit together. OP initially co…

If you want things to get done, 9 out of 10 times, you are going to have to do them yourself. Nobody else will do them for you. If you want to go on vacation, you have to be the one who books the flights, hotels, and attractions. If you are just waiting around for somebody else to do all the hard work for you then–guess what? you are probably not going to go on vacation. I don't know what this customer thought in this Reddit story, but she is the perfect example of these kinds of people who do…

Different workplaces have different ways of ensuring their employees are doing their jobs properly. One of the main aspects of the job that managers usually take note of is when their employees arrive, and when they leave, so there are a few ways a manager can track his employees' working hours. They can use an app that employees would clock in and out from, they can use a physical card and clock at the office, and they can just use the good ol' trusting system in which they trust their employe…

Serving customers is never an easy job. However, meeting the demands of tourists can be 10 times more challenging. Sometimes, in the rush of things, we forget that the ordinary folks who serve us—whether at the restaurant, hotel, or valet—don't work for us; instead, they are just regular people who are trying to make it through their shift with as little trouble as possible. The story that follows is an account of a frustrated hotel employee. The Original Poster (OP) works for a four-star hotel…

It might be safe to say that we are slowly approaching a time when people no longer use cash. Not to say that cash will ever disappear, that is not going to happen, but with the ability to pay with debit cards, credit cards, smartphones, and even smart watches, people simply don't carry cash with them anymore. The slow disappearance of cash from our lives shouldn't and probably wouldn't affect our everyday life that much, but it can cause some inconveniences to some people, or more specifically…

More often than not, customers tend to completely forget that the servers who are standing in front of them are human beings too. While it is understandable to want to get a proper service for something that you are paying for, treating servers how you would want to be treated yourself is the least you can do. So for example, if you see that a server is taking their much-deserved break, maybe just leave them be. Which is exactly what the customers in this Reddit story should have done, at least…

Some customers will try anything to get free stuff, going as far as to make employees working in customer service cry. I mean, if you're working in customer service, chances are you've sobbed your heart out at one point or another, whether from frustration or at the absolutely shocking behavior some people portray because you happen to have a nametag stapled to your shirt. People are the worst. This couple was obviously trying out some elaborate scam in order to get comped for their meal. They…

Serving customers is not always an easy task. Having said that, most people who decide to work in the hospitality sector are people who like engaging with customers and have excellent interpersonal skills. Nevertheless, it should be noted that there is no justification for rudeness or improper behavior on the part of clients. The story that follows is an account of an irritated server. For some time now, the Original Poster (OP) has been employed by his brother-in-law, who runs a Mexican restau…

It may be said that working as a customer support agent is really challenging. If you stop to think about it, your bosses' opinion of you, or at least their general impression of you, is entirely dependent on your capacity to manage challenging clients in a cool, collected manner. In other words, performance evaluation only takes into account a customer service representative's ability to maintain composure, regardless of his or her level of talent. The story that follows proceeds to be told fr…

Every customer should remind themselves when they go into any type of store, that the employees are there for a reason. They have had training, they probably have been working there for a while, and you are not the first customer walking in. The bottom line is, they know what they're doing. So if you, a customer, come in and ask for a product and an employee tells you that they don't have it, chances are, they don't have it. Calling the employee names or asking to see the manager, will not chan…

It's just not possible to reason with some folks. Certain conversations might be beneficial to have because they might result in a productive dialogue, however, others might not. But are arguments and conflicts in the customer service sector worth engaging in? Or are we fighting an unwinnable war? The story that follows tells the tale of a hotel front desk employee. The Original Poster (OP) is rarely surprised by privileged clientele because of his vast experience as a customer care representat…

Many people find themselves rarely in need of using their credit cards anymore. With a digital wallet or a smartwatch, you can tap to pay pretty much anywhere you go. The need for a physical wallet with actual credit cards is basically non-existent. But still, some places will not accept payment without a physical credit card, and you do not want to get stuck being unable to pay them. Like hotels, apparently. This Reddit story can teach you a lesson or two about always taking a credit card with…

Some customers are so particular with their orders one has to wonder why they went to a restaurant in the first place. If you're going to be that difficult, it will be a much better use of everyone's time if you stay home and make your own food. Part of going to a restaurant means choosing from the options that have been presented to you (they call it a menu). It's one thing if you have an allergy or would like to make an easy adjustment to an order. However, it's quite another thing to request…

Did you ever break something in a store and the employees demanded that you pay for it? There used to be a time when every store had those big 'You break it, you buy it' signs, and it was terrifying trying to walk through the aisles without touching anything in fear it would break. I never broke something in a store and then had to pay for it, which makes me wonder if those stores actually enforce this rule or if they simply pity whoever broke an item and just let it go. This post office worker…

Every single person in the world had a package misdelivered at some point. It's a right of passage to adulthood, you simply can not argue with that. But, the question of who's at fault when that happens, and who is to blame, is a completely different issue. Well, 99% of the time it's the delivery company's fault, that is why people don't like them. But on some occasions, they actually do a decent job. Like in this Reddit story, in which a post office worker had to deal not only with a Karen, bu…