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entitled customers

Retail worker shares how she shut down 2 different super Karens in 1 day, manager has her back: ‘We laugh about it’

Retail worker shares how she shut down 2 different super Karens in 1 day, manager has her back: ‘We laugh about it’

“We laughed about it but it really was the craziest encounter with entitled people…”
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Hotel guest demands full refund after positive experience, boasting 'I always get my way'

Hotel guest demands full refund after positive experience, boasting 'I always get my way'

It can't be simple to work in the hospitality sector. There's something about the entitled vacationers that never fails to stun the dedicated crew. Having said that, how would you respond if a haughty client barged into your establishment expecting to be taken advantage of and let down? Would you face the hard truth that this isn't a conflict worth waging, or would you try to prove him wrong and give him the trip of a lifetime? The story that follows is the story of a confused hotel worker. The…
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'I'm not cleaning this up...': Customer demands restaurant staff let her in before opening time, then leaves a mess in bathroom when they refuse

'I'm not cleaning this up...': Customer demands restaurant staff let her in before opening time, then leaves a mess in bathroom when they refuse

There are numerous challenges in the customer service sector, as we have all stated at some point. The obstacles could vary from challenging to exceedingly challenging, depending on the client in front of you. The irony of it all is that if you want to advance in your line of work, you need to be able to handle any situation with poise and maturity. The story below is of a dumbfounded restaurant employee. Given that the original poster (OP) has worked in the food sector for a significant period…
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'You got some nerve...': Employee confronts gym goer who refuses to adhere to gym policy, then finds out he isn't even a member

'You got some nerve...': Employee confronts gym goer who refuses to adhere to gym policy, then finds out he isn't even a member

Customer support agents are frequently treated like private-sector workers, as though they must get the blessing of the client before proceeding with their day. This makes the job extremely unpleasant. However, what would you do if an aggressive customer visited your establishment with the express intent of disobeying the safety rules that were set in place to protect the public? Would you rather they learned their lesson the hard way or would you try to stop them from doing something that coul…
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'You stepped out of the store, you don't get a refund': Clever customer uses loophole in store's return policy, infuriating the manager

'You stepped out of the store, you don't get a refund': Clever customer uses loophole in store's return policy, infuriating the manager

This manager may have been irritated, but the rest of us can applaud this customer's success at bending the rules for his own gain. Sure, finding loopholes and using them to one's advantage can sometimes lead to unruly behavior, but this time, the customer achieved something most shoppers can only dream of: a loophole within a store's strict return policy. This thread was posted to Reddit's r/MaliciousCompliance subreddit by u/dubilendar , who shared that he had just bought a series of items fr…
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‘They left huffing and puffing’: Customers get kicked out of restaurant after refusing to get up from reserved table

‘They left huffing and puffing’: Customers get kicked out of restaurant after refusing to get up from reserved table

There is nothing more satisfying than to watch entitled people get what they deserve, even if it is as small as watching them get up from a table that isn't theirs at a restaurant. Let us give you more context. This person on Reddit shared a story that happened to her while she was on vacation with her parents. While traveling, they got hungry and decided to book a table at a nice restaurant, but when they got there, they saw that all of the tables were occupied, even though they made sure they…
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'Oh you're cold? Sure, I will go pretend to turn the heat up': 15+ server memes and mishaps for the overworked and underpaid

'Oh you're cold? Sure, I will go pretend to turn the heat up': 15+ server memes and mishaps for the overworked and underpaid

Working as a server is certainly not for the faint of heart. The amount of unnecessary nonsense you have to deal with every time you work a shift can easily exceed what other workers have to confront throughout their entire careers. This can range from power-tripping managers to bogus restaurant policies to entitled Karen customers . On top of all of this, you have to deal with the physical exhaustion of being on the move and working on your feet the entire shift. This is also something that th…
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‘They refused to admit their mistake’: Hotel guests' reservation gets canceled due to failed credit card transaction, they demand front desk clerk give them a discounted room

‘They refused to admit their mistake’: Hotel guests' reservation gets canceled due to failed credit card transaction, they demand front desk clerk give them a discounted room

Are you the type of people who book a hotel room at whatever website has the lowest rate, or do you always book it from the hotel's official website? Even though it is appealing to pay less, there could be a lot of issues with booking through a third-party website. For example, if the booking somehow falls through, the actual hotel can't do much to help, and they would most likely tell you to contact the 3rd-party's customer service, which can be a lot of pain. Another example is what happened…
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Customer blames car wash for car damage, demands compensation but refuses to let employee check the security cameras: ‘I know a liar when I see one’

Customer blames car wash for car damage, demands compensation but refuses to let employee check the security cameras: ‘I know a liar when I see one’

No one loves to admit they are at fault when they make a mistake. It's an uncomfortable feeling, and if the mistake costs money, that is even worse. But, as we are all adults, sometimes you have to own up to your mistakes and pay for what you caused. Not this customer though, he absolutely refused to admit to the damage he caused. In this Reddit story, two customers approached a car wash employee and accused the car wash of causing their cars to crash into each other. The employee, who had to d…
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‘Just go…’: Employee kicks entitled customer out after they refuse to leave at closing time

‘Just go…’: Employee kicks entitled customer out after they refuse to leave at closing time

It takes an absurd amount of patience and tenacity to work in customer service as at times it really seems like the clients are out to get you. However, as any seasoned customer service professional will tell you (from experience, of course), there is no one in the world worth jeopardizing your job for. The next story comes from a frustrated worker who is eager to get home. The Original Poster (OP) is a convenience shop employee who closes shop at precisely ten o'clock every night. But on this…
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20+ bizarre food delivery stories: 'A grown man [who] insisted that I refer to him as Snow White'

20+ bizarre food delivery stories: 'A grown man [who] insisted that I refer to him as Snow White'

Who hasn't had an embarrassing late night delivery story? We all get food cravings, especially after a long day or a night out. Sometimes, it's the only time you allow yourself to eat certain things. For me, that would be cookies and McDonalds. It happens more frequently than I'd like to admit, and when it does happen, I like to destroy all the evidence of the delivery once I'm finished eating and pretend like nothing ever happened. I mean, do calories even count after 11 p.m.? Though my intent…
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'You should have paid us on time': Boss sends IT employees to recover all their tech equipment from a company that failed to pay their dues

'You should have paid us on time': Boss sends IT employees to recover all their tech equipment from a company that failed to pay their dues

Handling payment between two companies is never easy business. Each company has its own regulations and policies regarding their money, it is often hard to manage even the most simple payment. Much like the companies in this Reddit story. The person who wrote this story (OP) is an employee in a tech company that supplies and installs tech equipment to other small companies. Their policy states that until the payment for the equipment is fully paid, the ownership of it remains in the hands of th…
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'Teach that girl some manners!’: Grocery store karen offers father daughter duo unwelcome ‘advice’ while they wait in line for checkout, resulting in grocery store face off

'Teach that girl some manners!’: Grocery store karen offers father daughter duo unwelcome ‘advice’ while they wait in line for checkout, resulting in grocery store face off

Some folks enjoy stirring up strife and mayhem. We all know who these folks are, even though it may sound harsh. However, what do you do if you encounter those people? Do you give in so as to avoid a confrontation, or do you approach the Karen head-on with courage and confidence? The story that follows relates to the account of a clever father who decides to confront the grocery store Karen directly. The Original Poster (OP) had visited a grocery store with his baby daughter. To pass the time w…
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'Is this a prank?': Demanding couple ask business class passenger to switch seats, she agrees, only to find out they were seated in economy

'Is this a prank?': Demanding couple ask business class passenger to switch seats, she agrees, only to find out they were seated in economy

Funny stories about people who have entitlement complexes are common, and they keep us constantly reminded that reality never quite measures up to our expectations. That being said, the story that follows is that of a bewildered traveler. An attempt is made by the Original Poster (OP) to travel from Toronto to Vancouver in business class when a woman approaches OP as she is going about her own business and begs to trade seats with her so that she and her spouse can sit together. OP initially co…
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‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

If you want things to get done, 9 out of 10 times, you are going to have to do them yourself. Nobody else will do them for you. If you want to go on vacation, you have to be the one who books the flights, hotels, and attractions. If you are just waiting around for somebody else to do all the hard work for you then–guess what? you are probably not going to go on vacation. I don't know what this customer thought in this Reddit story, but she is the perfect example of these kinds of people who do…
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workplace-stories employee job retail tales-from-the-workplace reddit story entitled customers workplace Reddit funny entitled people - 24894981

'Don't clock in, don't get paid': Company stops paying employees who fail to clock in on time, leading to a legal dispute

Different workplaces have different ways of ensuring their employees are doing their jobs properly. One of the main aspects of the job that managers usually take note of is when their employees arrive, and when they leave, so there are a few ways a manager can track his employees' working hours. They can use an app that employees would clock in and out from, they can use a physical card and clock at the office, and they can just use the good ol' trusting system in which they trust their employe…
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