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entitled customers

‘She needs customer service training’: Customers arrive at restaurant on New Year's night during closing, leave entitled review and tip 4% despite server's excellent service

‘She needs customer service training’: Customers arrive at restaurant on New Year's night during closing, leave entitled review and tip 4% despite server's excellent service

"My own manager said this review is so out of my character because I only get good reviews."
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'I work at a movie theater and this is a regular occurrence...': 10+ entitled moviegoers who ruined the experience for everyone else

'I work at a movie theater and this is a regular occurrence...': 10+ entitled moviegoers who ruined the experience for everyone else

Let 2025 be the year we get movie theater etiquette under control. Seriously, there is no better illustration of the decline of basic courtesy and self-awareness in public places over the years than at the movies. It used to be that the most annoying thing you might experience after the lights begin to dim was the crinkling of candy wrappers, the crunching of popcorn, and the late arrival of other moviegoers. We come to this place—as Nicole Kidman says in her iconic AMC ad—to expect that kind o…
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‘I... lost it’: Employee puts long-time disrespectful customer in his place after years of harassing his colleagues, boss has his back and blacklists customer

‘I... lost it’: Employee puts long-time disrespectful customer in his place after years of harassing his colleagues, boss has employee's back and blacklists him

"He starts yelling on the phone to the point where I almost had to remove my headset."
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Employee gets into a ‘shouting match’ with arrogant customer after they let their kid fool around with heavy products, saves child from a potential injury: ‘What if he was still under there?!’

Employee gets into a ‘shouting match’ with arrogant customer after they let their kid fool around with heavy products, saves child from potential injury: ‘What if he was still under there?!’

"I won’t feel bad about keeping a young kid from getting very hurt."
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‘He just didn’t want to be happy’: Impatient customer berates grocery store staff because they aren't checking him out quick enough, cashier ‘bit[es] back’

‘He just didn’t want to be happy’: Impatient customers berate grocery store staff because they aren't checking them out quick enough, cashier bites back

"Wow, that is Olympic gold level petty revenge."
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Entitled family makes nice lady play musical chairs on a holiday weekend flight, just to be outed as liars who aren't sitting in their assigned seats: ‘I paid for it. It’s mine’

Entitled family makes nice passenger play musical chairs on a holiday weekend flight, only to be outed as liars who aren't sitting in their assigned seats: ‘I paid for it. It’s mine’

You can't always get what you want!
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Entitled Karen customer gets chased out of Chick-fil-A parking lot after she skips the drive-thru line and dumps a shake all over patient employee: ‘You REALLY called the police?’

Entitled Karen customer gets chased out of Chick-fil-A parking lot after she skips the drive-thru line and dumps a shake all over patient employee: ‘You REALLY called the police?’

"I know not all posts here have happy endings, so I figured I’d share this one for the holiday season!"
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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

What did the card machine ever do to you?
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Restaurant employees share the good and the bad in a tell-all about the best and worst customers they've ever had

Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

Well, at least they didn't make a big deal out of nothing
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Entitled hotel guest throws childish tantrum when things don't go his way despite receiving a full refund for his stay, employee cannot believe their eyes

‘YOU are ruining everything’: Entitled guest throws ultimate temper tantrum when hotel's hot water supply is shut off due to a suspected gas leak, employee is dumbfounded

Even though he was offered a full refund
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Entitled boomer gets owned when authorities take gas station clerk's side in a battle of $50 worth of pennies, resulting in the gas station clerk ending up on top

‘But it's legal tender’: Boomer tries to pay for gas with $50 in pennies but gas station clerk refuses, so he throws a fit and coughs up $50 bill when the cops take clerk's side

"Too lazy to take a trip to the bank to throw them into a machine but willing to carry around an entire backpack full of pennies..."
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Micromanaging Karen gets bested by pest control worker when he takes out a tape measure and gives her exactly what she asked for

‘My patience was nearly gone’: Pest control worker embarrasses micromanaging Karen who insisted on precise measurements for a yard spray, humorously complies with a tape measure

He gave her exactly what she asked for.
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'Be careful what you complain about': Entitled customer throws tantrum over internet speed, demanding higher quality than what he's paying, employee maliciously complies and readjusts speed

'Be careful what you complain about': Entitled customer throws tantrum over internet speed, demanding higher quality than what he's paying, employee maliciously complies and readjusts speed

It takes a whole lot of audacity to complain about not having something you're not properly paying for… This entitled customer recently downgraded his internet speed from 500 mpbs to 100 because he wanted a cheaper plan. Well, as a result, this had consequences on the quality of his Wi-Fi connection. Of course, when you're a Karen, you don't necessarily have the capacity to put two and two together and realize that this is what you get for downgrading to a cheaper plan. He wound up complaining…
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Karens demand student, studying hard, to move from her table for their convenience and student tells them to get lost, sparking a Karen dispute

‘No, you can't’: Two Karens bother studying student and demand she gives up her table because they refuse to sit in the sun, apparently forgetting inside tables exist

Your inconvenience is not my problem.
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'I'm paying so that the restaurant doesn't lose $500 on a dine-and-dash': Server gets scolded by manager after table of 11+ customers leave without paying

'I'm paying so that the restaurant doesn't lose $500 on a dine-and-dash': Server gets scolded by manager after table of 11+ customers leave without paying

Being a server means that you have to deal with a ton of unnecessary behavior from coworkers, managers, and especially customers. However, having to pay the price (in this case, quite literally) for a dining and dashing incident is about as bad as it can get. Here, we have a server who got lectured, belittled, and reprimanded by his manager after a table of 11+ customers managed to get away with ditching the restaurant without paying. First of all, we cannot help but empathize with this server…
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'There's nothing I can do': Entitled customer demands employee personally deliver her groceries, employee refuses, leading to a dispute at the grocery store

'There's nothing I can do': Entitled customer demands employee personally deliver her groceries, employee refuses, leading to a dispute at the grocery store

Why is it so hard for customers to understand that sometimes there is simply no way for them to get their way? No, it is not because the 18-year-old employee wants to make your life difficult, and no, it is not out of spite, it is simply because places of work have rules and policies, and there is nothing they can do about it. If a grocery store employee tells a customer that they do not have delivery service, there is no magic spell that will conjure a delivery person to do that job, no matter…
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