Customers often demand items that aren't on the menu, or at the very least expect servers to reinvent entire dishes catering to their own personal preferences. OP relayed the time customers physically cornered them when they were on shift at a restaurant they worked at after the customers were denied ‘tea’, as it literally wasn't on the menu. The story begins with the three customers who came to the restaurant with no prior experience in eating sushi, the dish that the restaurant excelled at. O…

If you work in retail, customer service, or the service industry, sooner or later, you're going to run into a confoundingly indignant and angry individual who is going to ruin your day—leaving you thinking about this interaction for years to come. It's just a matter of sheer statistics; talk to enough people in a day, and sooner or later, at some point, you're going to have a grown adult having a full tantrum in the center of your store like it's some kind of performative art piece. This Karen…

Kids sometimes have major meltdowns when they have to wait for what they want, and even some grown adults never outgrow that phase of their life. No one likes to wait in line , whether you're queuing up to buy a meal, purchase a ticket, or buy some new clothes. But lines are pretty necessary at most stores, of course. There'd be a lot of fighting going down if there was no set of rules in place. While the reason for lining up seems obvious and fairly simple to most of us, this entitled woman di…

There are two types of people: those who check the menu before they get to the restaurant, and those who show up having no idea what they're going to order. Either way is fine — some people prefer to know exactly what dish they're going to get, while others like to hear the daily specials and decide on the spot. But people also show up to restaurants with lots of questions about their food …and some questions are way funnier than others. We took a peek into the life of a waiter or waitress with…

What would you do to get your preferred parking space? Some might say that towing seven cars is a little extreme—whether or not those cars are technically supposed to be parked there. This is especially the case when you're just a guest staying at a hotel and in no way have a stake in said hotel. This Karen took issue with the fact that there were a bunch of non-electric cars parked in the electric car parking spaces, but parking at the location was extremely limited, so it was essential that a…

It must have taken a ton of willpower for this guy to maintain his composure.

Dealing with customers is probably the worst part of working retail or service jobs. It can be the best part too—but ten positive experiences can be overshadowed by one violent, screaming adult tantrum. If you've ever worked one of these jobs—you know exactly what I'm talking about. It may be no use crying over spilled milk, but that didn't stop this grown adult woman from throwing a complete tantrum over the temperature of it. After collecting a cup of “warm” milk from a location of a major co…

Employee of the year goes to…

Cashiers aren't being fooled by these customers. But that won't stop them from trying to get their money back for random and nonsensical reasons. When you work in retail, especially at a clothing or electronics store, you quickly learn that you're going to answer the same few questions over and over again. You basically memorize the answers to questions about the store's return policy , since you have to tell this to customers over and over. Still, some customers truly think they know better th…

Welcome to the lobby of a hotel, where folks working the front desk have all had to deal with some ridiculous behavior. These stories were compiled from Reddit's r/TalesFromTheFrontDesk subreddit, and let's just say that some deal with entitlement, some deal with unfortunate smells, and some deal with shady guests. At the end of the day, though, the moral of all these stories is to respect the people checking you in. You don't know what kind of a day they've had! Keep scrolling below for a look…

It's always important to be polite to the customer service worker who is handling your request, even if that request involves negotiating a tricky situation, chances are you'll get a better result if you treat that person like an actual human being. Usually, the sheer bureaucratic inertia of a large corporation or a government entity will mean that if you're rude to the wrong worker, you're going to be stuck in bureaucratic purgatory for a frustratingly long period of time. Or, worse, they may…

Everyone knows that person who treats their tolerance for spice like it's a personality trait. I used to work with a friend who was practically immune to spice and would always throw out taunting requests like this to wait-staff, insinuating that there was no way their chef could placate his lust for the fieriest of infernos. We had a Thai place near the office that we would frequent for lunch, the pair of us would always order the same dish (pad thai), and my friend would submit his usual requ…

Customers who whip out a rewards card at every grocery store live every moment thinking about 10 cents of savings and they are very serious about their discounts. Typically those 'rewards members’ tend to also be the Karen or Kevin types and they can be a huge pain, thinking that every grocery store employee and patron is their personal servant.

No one enjoys being at the dreaded Department of Motor Vehicles, otherwise known as the DMV or the physical manifestation of purgatory.

Prepare to witness to one cafe manager's incredible story of the worst employee ever, a man incapable of working safely and efficiently for even an hour. As the OP told to r/StoriesAboutKevin, they had just hired a 26-year-old man to work at this small cafe. Things already weren't off to the best start – Kevin showed up 90 minutes late to his very first day of work! Somehow, this manager let his brand new employee work his first shift. Slowly but surely, Kevin managed to screw up literally ever…

It's rare when the manager intervenes and stands up for the employee, so let's savor this moment.