customers

Entitled Karen customer gets chased out of Chick-fil-A parking lot after she skips the drive-thru line and dumps a shake all over patient employee: ‘You REALLY called the police?’

Lana DeGaetano

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Bartender gets even with entitled Karen customer who never tipped after crossing paths outside of work: 'The money she just gifted me was just karma'

Ben Weiss

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Client says contractors are working "too fast" demand they work slower, making project cost four times more: '$200,000 for a job that should have realistically only been worth about $45,000'

Brad Dickson

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'Ants in the salt shaker': 20+ Diners who realized they had to leave a restaurant as quickly as possible

Remy Millisky

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

Lana DeGaetano

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'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

Ben Weiss

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'I am not allowed to do anything': Retail worker faces down angry parents after colleague sells parents the wrong computer for kid's gaming ambitions, prevented from helping them by silly company policy

Brad Dickson

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Customer service employees share stories about the best and worst customers they've ever had: ‘They got the wrong omelette and . . . stomp[ed] it on the carpet’

Lana DeGaetano

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'I loooove you': 38-year-old embarrasses mom in public after years of enduring the reverse

Ben Weiss

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‘YOU are ruining everything’: Entitled guest throws ultimate temper tantrum when hotel's hot water supply is shut off due to a suspected gas leak, employee is dumbfounded

Lana DeGaetano

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'This is not what our guests are used to, but... it is the right thing to do': Restaurant owner informs diners that they shouldn't tip servers, faces online backlash from skeptical waiters

Remy Millisky

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'I was very stunned at how entitled they felt': Diners insist on ordering 2 minutes before restaurant closes because they know "one of the owners"

Remy Millisky

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My employer has decided to give us a monthly in-person mandatory meeting at 8am one Sunday every month: 'the meetings are always things that could easily be covered in a simple email'

Brad Dickson

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'Manager wanted me to arrive 30 minutes early to get ready before clocking in': Manager demands worker arrive 30 minutes before their shift is set to start to begin working

Brad Dickson

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‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

Lana DeGaetano

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Restaurant forces staff to compete for a chance to keep their jobs, letting customer reviews decide who keeps their job: 'Slacking off is not an option'

Brad Dickson

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