While all customer service is tough due to the challenging task of dealing with the unpredictable members of the public, delivery drivers have it particularly rough, owing to the fact that they have to consistently interact with these same people whose absurd entitlement is amplified by the proximity of their homes. If you thought that Karen was a doozy to deal with at the customer service desk at Home Depot, just wait until you see how she treats the poor bloke who has to deliver something rig…

This family could've saved some money if only they'd listened to the manager of the ski resort. Skiing is a great way to spend a winter day . You head out to the slopes with your skis and goggles and spend time on the bunny hills. Then, once you've warmed up, you can advance to the more difficult ones. At the end of the day, you get to warm up in the ski lodge by the fire. It's perfect! This family felt the same way. U/InQue623, their wife, and their kids tried a day at the ski resort and loved…

If there's one person you don't want to mess with, it's an EMT who has just finished their shift… EMTs are some of the hardest working individuals with a job that necessitates sleep deprivation, self-sacrifice, and trauma that reaches far, far above their pay grade. Even a shift for them that is “not bad” would be enough to send the rest of us looking for another line of work. While they're some of the nicest people, every EMT I've ever known personally gets through their job by being partially…

Some people weren't ever taught that they can't always have things their way—and it shows… These days, being a preferred platinum, premium, premier, or bumbercrum-level customer really doesn't mean much of anything. Companies don't even really go through much to disguise this, either. Back in the day, if you did enough business with a company to achieve bundersnoot-level status, they'd give you actual upgrades and treatment that meant something. These days, you'll be lucky to get a pen, but it'…

This supermarket employee is learning that some bosses care way more about appearances than others. It really depends on your career path: if you're a lawyer, there's no way you can show up to work rocking green hair and lip piercings. But there are plenty of job opportunities where HR either doesn't care or doesn't have the power to instruct employees about that kind of thing. When you rock an unnatural hair color, people usually have one of three reactions. They'll either tell you they like i…

One record store was no match for a clever young customer who refused to accept that the store tried forcing him into a 36-month contract. This story took place back in the 1980s when OP was 16. OP signed up to a record club where he received free albums upon signing up, followed by three albums each month that had to be paid for within 30 days. Otherwise, he would have to pay interest. At first, OP was happy, but slowly the quality of the albums he was receiving began to decline. Soon, OP was…

Every so often, you come across a pub with a clever enough sign that, at the very least, makes you consider coming in for a drink. Honestly, the truth is most professional advertising these days does not come close to the wit of these managers, employees, bartenders, etc. who happened to just come up with something clever on the spot. Perhaps making these signs was a creative outlet during their shifts. Or perhaps these folks should be the future of modern advertising and nobody is giving them…

Sometimes, the only way to get someone to leave you alone is to play the game for a bit and wait until the perfect moment for payback. This rideshare driver decided that his female colleague needed guidance, so he took her under his wing. At this point, it sounds like the intentions are well-meaning, but it gets worse really quickly. First, he started to give the Redditor tons of unsolicited advice about her eating. Big red flag right there! Then, he buys her a brand-new iPhone using his mother…

Working in customer service is quite a colorful experience, as you get to meet a whole bunch of people, some of whom are polite, others, not so much. I remember the days when I was a waitress… Actually, I fetched people coffee well into my late twenties until I managed to get a gig elsewhere that was far from the public eye. I was relieved that I didn't have to deal with customers anymore…These tipping stories really capture a couple of moments that I think everyone comes across after working a…

When a fight between two customers breaks out in a place like a restaurant or a bar, there are a few ways in which that scenario could end. Either both customers get kicked out, one of them gets kicked out, or none of them. In my time as a waitress, I had to ask a few customers to leave the restaurant, and it was never a pleasant experience. Most people just won't accept that they are in the wrong, no matter how much you try to calmly explain to them what is the problem. This Reddit story is ac…

One barista had to work a shift alone , and the pressure was high. Working solo means you have to do a bunch of different tasks all at once, while a crowd of customers glares at you for not making their food and drinks quickly enough. It's the type of situation that food service workers hope to never be in, but it happens all too often thanks to call-outs. This barista told their story of what happened when they encountered a customer who they thought was being impolite . Plus, this was the typ…

At a certain point, ordering a specific dish without the vital components that make it that specific dish in the first place becomes pretty pointless. For example, if you order a cheeseburger without cheese, it's just a hamburger; and if you order eggs benedict without hollandaise sauce , that's just poached eggs on a bun; and if you order a Ceasar salad without anchovies, you're just going to get a few lettuce leaves and croutons on a plate.

It's often the case that love blossoms from the most unexpected places, and you might think it surprising that this couple, a flight attendant and a pilot, would bond over a confrontation with an entitled Karen. The Karen was demanding that the flight attendant upgrade her to first class, mistaking her for a gate agent. This escalated to a point where the pilot of the flight, who was passing by for boarding, felt the need to step in. In her fury, Karen attempted to lash out at the pilot, which…

If you want to receive, you must ask… nicely. That's especially true if the person you're asking a question to happens to work in retail ! The retail workers of the world spend a lot of time helping customers and answering their questions. At lost of jobs, workers quickly realize that customers ask the same two or three questions all day long, like asking where a specific section is, or asking about the same sales. But sometimes customers throw a question at you that you're not expecting. Then…

We'd all like to think that we have something to offer to this world. If we didn't, what would be the point? While this is kind of a baited question, the easy answer is that there's more to life than your monetizable value, despite what society might otherwise try and tell you... So, go outside and smell a flower, for gosh sake, and stop overcomplicating a life that is already overcomplicated enough. Still, because of our obsession with our own value and the value of things in our possession, i…

These retail workers have a bone to pick with some of their worst customers. Imagine you're a customer at a retail store , about to peruse the clothing section or toy aisle or garden section. But you've got your to-go coffee cup with you, and halfway through your trip, you've drunk all of it. What to do now? If you're like a surprising amount of shoppers, you'll just take the cup and leave it on a random shelf. It might be half-full or totally empty, but either way, these shoppers think their i…