These auto body workers were surprised that one customer was throwing a fit over a pretty minimal fee … it was just $5. Depending on who you ask, $5 could be almost no money, or it could be quite a lot. If you're trying to buy a meal for your whole family with $5, it won't get you very far. But if you've lost your wallet and a bus ticket home costs $3, that crumpled $5 bill in your pocket is a life saver. Plus, in the grand scheme of things, spending an extra $5 at an auto body shop is just a d…

No offense to this woman, but if you're in a super big rush , why are you stopping at a restaurant? We've all been there: you're out on the go somewhere, maybe between jobs or between meetings, and you suddenly get that rumble in your stomach. When you're hungry, every restaurant looks appealing. If you have an hour or two to spare, stopping into a sit-down dining establishment is a great way to have a break and refuel.

It must be difficult to be a barista if you don't like to make coffee. Or to be clear, it seems like some baristas look down on anyone who doesn't like their coffee black. They seemingly have a personal vendetta against the vast majority of coffee drinks who don't want their bean juice to be bitter and scalding. Lots of people love frappes or lattes or any number of blended coffee drinks, and this love is fueled by social media “secret menu” hacks. When social media was in its younger years, a…

Karens have the uncanny ability to identify, single out, and berate people who work customer service jobs, accosting them with wanton fury regardless of whether or not they even happen to be working at that time—or are even employed by that place at all.

When this restaurant worker was running late for their shift, their manager reached out to ask if they were coming in, probably not realizing that the simmering heat of anger that had been bubbling below the surface was about to boil over. After a series of unmet promises, unrealistic expectations, and even being cheated out of pay, this restaurant worker was more than happy to call it quits. The reason they were late to their shift in the first place was that they had actually been interviewin…

Anonymity gives people a false sense of superiority. From behind the screen of their computer or when talking to someone on the phone, insolent customers can feel their audacity levels ramp up to the maximum, spewing rudeness, entitlement, and general inhumanity at whomever stands in their way. Unfortunately for many customer service reps, call center workers, and online banking troubleshooters, their entire career is spent talking maniacs down from the seat of their high horse...

This waitress wanted to share a story about a family interaction at her job, but commenters took the customers' side! The OP has a few memorably cringe lines. If a waiter ever handed me water and in the same breath told me about how it had “came out of the dinosaurs years ago. [It's] just filtered super well," I'd hesitate to eat there. What a weird thing to say about a fresh beverage! Perhaps one of the worst ways to make water sound appetizing is to remind the customer of how water filtration…

Service industry workers live hard and die by the same credence, having long ago had their garden of farks scorched by an onslaught of unruly customers, temperamental chefs, and unreliable restaurant managers . They're a hard, complex, and colorful bunch, often seeking reprieve from their demanding careers in all the wrong sorts of places. But it's one of those lifestyles that feels good until it isn't, and when the bottom card gets pulled out of the house, and the entire thing comes crashing d…

Being in charge doesn't mean you have all the answers. In fact, it often shouldn't, and this means that while you don't know the answers, you are experienced in identifying people with those answers and knowing when to differ to their better judgment. Those in petty positions of power who are unable to get their ego out of the way and accept the expertise of their subordinates are bound to end up in embarrassing situations like this one. This venue supervisor refused to accept that the experien…

Working retail, you get all sorts… There you are, just trying to do your job, and some jerkwad comes up thinking that they're going to get one over on you because you had the gall to work a job where you have to stand for nine hours a day making minimum wage, following the processes you've been forced to follow. And that's the problem with sharing stories online… People see it as a chance to get clout for being a victim, and think of themselves as heroes despite actually being the villains... T…

This retail worker was weary from unkind customers---until this dude came in. In retail, you tend to remember the best of the best and the worst of the worst customers, while everyone else in between is just a blue. You'll always remember the customer who screamed and threw her bags on the floor like a toddler having a meltdown. But you also remember the kind souls who praise your customer service skills in front of your bosses, or the kind who are genuinely grateful when you help them. In a st…

We often hear stories online from customers who are acting unreasonable and unruly, like what you might call a “Karen,” and we tend to take the employees narrating these stories at face value. But what about the times when the roles are reversed? What about situations where a customer is simply making a reasonable request, only to be met with a harsh response from an employee? At what point is it okay for a customer to get a little bit frustrated when their issue isn't receiving any attention f…

Usually, immoral irrationality and disrespect towards others go unpunished, making those perpetrating that behavior to be more encouraged since, well, they got away with it already. Occasionally, though, the universe will react in kind and drown them in a karmic ocean of their own making. In these instances, the world feels like it is in balance, with just deserts having been served in ample portions. Working in customer service, you'll seldom get to see this play out, with the irrational getti…

The thing about making a mistake is that you kind of have to just own it. At this point, you're already suffering whatever negative effects and embarrassment have resulted from that mistake, and then you have to be able to rub salt in that wound and accept that you have no one to blame but yourself. It's no surprise that a lot of times, people seem to be completely unable to consciously or subconsciously accept that their mistake is their own fault. Instead, they come up with some way to explai…

How much trouble is it worth going through to avoid paying for a couple of leaves of lettuce? Is it worth a run-in with the police that could possibly see you arrested and sent to prison, all because you didn't want to pay $9 for your salad after complaining about the toughness of your steak? From there, you'll be forced to plan a daring means of escape. By day, you'll see yourself unwittingly participating in and then dismantling the operations of the corrupt warden running the prison while sp…

As a parent, it's only natural to want your kids to be involved in your life. That's why things like “Bring your kid to work” day exist — so you can show your kiddo off to all your coworkers, and let them see what you're doing all day long while they're at school. This dad had a similar idea of sorts… but it majorly backfired on him. U/FlashyCow1 shared a story from their time working at a burger restaurant. This place had a pretty devastating recurring problem: a faulty fridge that was consist…