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Entitled customer talks herself out of waived late fees when she refuses to listen to customer service representative: 'Okay you want me to follow company policy? I got you!'

Brad Dickson

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‘Evil laugh [...] Delete’: Entitled client receives bad logo after going against graphic designer's expert opinion, demands designer delete crucial files and soon rues the day

Lana DeGaetano

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'You want me to intentionally break a client's computer?': Entitled sales associate tries to push coworker into fooling customer

Remy Millisky

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‘"I need to escalate this right now"’: Entitled customer boldly tries to return a stove he purchased 12 years ago, call center employee adamantly refuses to oblige

Lana DeGaetano

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‘Okay, you can shop wherever you bought that instead’: Cashier gets sassy when a gaslighting Karen tries to return a product they don't sell, sends her packing

Jesse Kessenheimer

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Impatient customer follows store manager outside the establishment to pay for her meal, manager bites back and calls out her presumptive demeanor

Lana DeGaetano

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Restaurant manager has their leave revoked after being prevented from taking it all year: 'No one is allowed to take my shift because I am the only one that knows how to do everything'

Brad Dickson

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‘She needs customer service training’: Customers arrive at restaurant on New Year's night during closing, leave entitled review and tip 4% despite server's excellent service

Lana DeGaetano

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'He apologized to me and the lost his job': Tyrannical manager gets fired after heroic customers catch him publicly humiliating a 16-year-old retail employee

Jesse Kessenheimer

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Insurance company denies phone claim over strict policy until customer reminds them it will only cost them more: 'So how likely is it that a cracked screen could lead to water damage?'

Brad Dickson

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'I just stood there in shock': Cashier saved by a random act of kindness from a customer, renewing their faith in humanity and the holiday season

Jesse Kessenheimer

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‘I... lost it’: Employee puts long-time disrespectful customer in his place after years of harassing his colleagues, boss has employee's back and blacklists him

Lana DeGaetano

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‘You just cash it, right?’: Customer attempts to pay with a handwritten check that isn't filled out properly, suggests the cashier go to the bank and deposit it for her

Lana DeGaetano

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16-year-old working first job as restaurant busgirl told to work faster by manager, slips breaking over $100 worth of plates: 'I was doing what you said'

Brad Dickson

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

Lana DeGaetano

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'Manager wanted me to arrive 30 minutes early to get ready before clocking in': Manager demands worker arrive 30 minutes before their shift is set to start to begin working

Brad Dickson

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