customer service

'She runs this department': Karen customer demands to talk to a male staff member, manager makes her wait

Brad Dickson

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‘I can’t do this anymore': Karen demands barista ‘label’ her drinks, despite them already being labeled; barista quits

Eleonora Bader

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‘Customers found the letters, and walked out before ordering': Employee attempts to tank boss's restaurant, hiding letters around entire restaurant, explaining why he quit

Eleonora Bader

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‘You say the vehicle works, so take it back’: Customer attempts to return vehicle due to malfunction, car dealership refuses to buy it back

Eleonora Bader

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Top 'I Don't Work Here Lady' Stories of the Week (July 2, 2023)

Ben Weiss

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'I gave a customer a severe allergic reaction': Top Tales From Your Server (July 1, 2023)

Ben Weiss

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'I just over-charge her every time but she think she's won': Coffee Karen doesn't reach card minimum but insists on paying with card, manager complies by overcharging her

Ben Weiss

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'With HER own card': Manager makes hotel desk worker pay for a guest's room when he refuses to

Brad Dickson

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'It needs to be cleaned up': Hotel guest's kid makes a mess in the hallway, demands front desk agent to clean it up and slams the door in his face

Ben Weiss

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'The grin slid off his face': Employee outsmarts customer trying to exploit returns loophole

Brad Dickson

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Top Non-Money Tips Servers Get From Customers

Eleonora Bader

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'Be advised': Male Karen leaves 1-star review because he's angry about free soda

Brad Dickson

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'Do not come here and dine with us'': Internet turns on business owner for mocking customers that don't tip servers, gets 1-star review bombed

Brad Dickson

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‘You don't get a room': Karen guest denied service after refusing to follow front desk clerk's orders

Eleonora Bader

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'If she wants large tables, she can have them': Server makes sure annoying coworker gets overwhelmed on the job after getting embarrassed in front of customers

Ben Weiss

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'Put my order in first! I need it NOW': Top Karens of the Week (June 21, 2023)

Ben Weiss

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