customer service

'That's what she wants to have': Customer insists on paying more money for smaller cell phone plan after refusing to listen to customer service rep

Remy Millisky

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'My job took away our chairs': New manager reprimands employees, makes them stand for full eight hour shifts

Ben Weiss

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'I told you to give me a different room': Front desk worker maliciously complies with rude guest's room request

Brad Dickson

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'The IT system had failed and no backups were done': IT guy banned from helping with unmanaged tasks at previous job, entire system goes down and boss gets fired

Brad Dickson

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'[Passenger] demands a refund': Kevin purchases second seat on plane, learns the flight is largely empty, throws tantrum

Ben Weiss

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[I] dropped the uniform on his desk and walked home': Bakery worker told they can't quit while wearing their uniform, so they quit and leave in their boxers instead

Brad Dickson

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Top Karens of the Week (August 8, 2023)

Ben Weiss

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'I terminated her husband's lease': Karen client loses it at customer service rep, her family loses their lease and their business

Brad Dickson

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‘I was clocked in the entire time': Company docks employee's pay due to lack of customers, employee applies for unemployment

Eleonora Bader

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'They were looking at us weirdly': Couple orders food from a closed restaurant, wonders if they're wrong

Brad Dickson

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'I got paid twice for the trip': Customer demands Uber driver to cancel trip despite the policy, driver complies, gets paid double

Ben Weiss

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‘You’re not getting a refund': Hotel clerk refuses to engage with Karen guest's requests during checkout

Eleonora Bader

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'I will not lie to the customers': Honest worker gets back at company after they refuse to honor their lifetime warranties

Brad Dickson

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'I tell them straight up that the problem is the lack of management': Bartenders quit when owners refuse to accept that they're the problem after being told so by an expert they hired

Brad Dickson

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'The hotel staff saw everything': Guest enters hotel spa and takes another person's slippers, hotel staff show person security footage

Eleonora Bader

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'She stormed out without paying’: Hotel guest leaves without paying after front desk employee refuses to give her a refund

Eleonora Bader

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