customer service

'I demanded an apology': Local barista gets back at an insolent customer by serving him and his coworkers decaf until he makes a public apology; it took 3 days

Jesse Kessenheimer

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'I've worked here for 25 years... watch me tank the company': Boss dangles 'firing' over veteran employee who left 19-hour shift 3 minutes early, veteran leads rest of employees down path of compliance, leading to boss getting fired

Eleonora Bader

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'She immediately morphed into a Karen': Retail worker refuses to surrender her phone to a Karen customer, points her in the direction of ‘customer service’

Eleonora Bader

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'[It] makes me happy': Cashier shares their brilliant strategy for dealing with phone-talking customers at checkout

Brad Dickson

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'Eye for an eye': Barista fights fire with fire when a customer throws her ‘incorrect’ coffee on the ground, finding the Karen at work and making a mess in her department as payback

Jesse Kessenheimer

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'Three cop cars pulled in and surrounded them': Cheap couple gets cops called on them for refusing to pay for a $9 salad bar

Brad Dickson

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'People assume sound doesn't travel over the bar': 10+ wild stories as told by the bartenders who overheard them

Ben Weiss

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'I apologize on behalf of my Dad': Children of Karens and Kevins share 20+ embarrassing stories

Ben Weiss

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‘His face said it all’: Vegetarian passenger backtracks on request for ‘veggie meal’ after flight attendant complies, serving passenger ‘first class salad'

Eleonora Bader

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'The worst customer service we've experienced': AirBNB stiffs customer when host double books them and cancels their reservation AFTER check-in

Elna McHilderson

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'I ripped off a terrible client': Guy overcharges to help clear out Kevin's furniture, collects $25,000+

Ben Weiss

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'He was a server once too, so he knows how it is': Top Wholesome 'Tales From Your Server' This Week (September 4, 2023)

Ben Weiss

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'He told me to turn [his TV] back on': Cable customer service rep gets even with customer by complying to their demand that they cancel their service

Brad Dickson

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'I had the pleasure of calling them back to tell them': Customer service manager cancels services after customer's accidental reveal

Remy Millisky

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'Do not mess with me at Costco': Patient bulk-shopper gets rushed for his parking spot while unloading his groceries; proceeds to move at a glacial pace as payback

Jesse Kessenheimer

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'If it's not piping hot, I'm going to send it back': Karen asks for her soup to be piping hot, server maliciously complies

Ben Weiss

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