FAIL Blog
Advertisement

customer service

'The manager changed into a sport coat and came back over': Bar Manager and Owner defeats entitled parents complaining about sports playing in a 'Sports bar'

'The manager changed into a sport coat and came back over': Bar Manager and Owner defeats entitled parents complaining about sports playing in a 'Sports bar'

The brilliance of the manager putting the sport coat on before returning to the conversation as “the owner” is something that I wish I had been able to witness with my own eyes.
View List
customer service funny-customer-stories funny stories karen-customer customers customer karen - 2127879

'The names on the headstone are all different': Karen demands to talk to cemetery manager over concerns with burial plots

The phrase “over my dead body” is typically reserved for extreme instances where you want to express desperate and dramatic opposition to a measure of change someone is trying to bring about. Such as a suggestion at a local forum in which Agatha from down the street proposes filling the local skate park bowl with water every summer in order to repurpose it temporarily as a community poo. You, an avid skater, may stand up and declare, “Over my dead body!” Now, of course, you don't really mean th…
View Article
Advertisement
Servers Discuss Goofiest Requests From Customers at Restaurants

Servers Discuss Goofiest Requests From Customers at Restaurants

Working in the service industry is one of the toughest to endure, as customers, management, and coworkers can really get under your skin. You need the patience of a sloth, the memory of an elephant, and the speed of a cheetah. Picture this: a family of eight, children sobbing whilst simultaneously drooling, parents at their wit's end just rattling off their order to you while corralling their children. Having a long list of dietary restrictions and substitutions to their order after demanding y…
View List
retail restaurant customer service karens idontworkherelady pizza pizza delivery karen-customer delivery guy service karen - 2126855

'I have a coupon': Customer tries to order pizza from an arts and crafts store

A Karen calls an arts and crafts store and demands a pizza… No, this isn't a punchline for a joke—but everyone who has worked in restaurants or retail wishes that it was. These workers have seen their fair share of wild demands and demanding wild persons—and it only takes one screaming customer meltdown in the lobby of your establishment to make you reconsider your entire line of work. But at least in person, most people have the good graces to behave politely, but phone conversations and email…
View Article
customer service karens idontworkherelady retail karen-customer customers karen - 21467141

'I lived the dream': Dude gets revenge on raging Karen demanding his assistance

It's easy to get lost in a fantasy about putting an entitled person in their place—though the perfect response usually doesn't come to you in the moment, but rather when you're in the shower sometime later. There, in a dream daze fueled by hot-running water, your wits are sharpened to a knife's edge, and the resulting clarity brings forth the cutting remark you wish you'd thought of earlier. Seldom do you get the chance to live this fantasy out and take your adversary to task—but this guy claim…
View List
Advertisement
'This is unbelievable': Local hotel manager deals with tons of Karen customers after storm hits

'This is unbelievable': Local hotel manager deals with Karen customers after storm hits

First, there was an actual storm, but then there was the storm raged by a sea of Karens.
View List
The Best Coworker Memes of the Week (July 21, 2023)

The Best Coworker Memes of the Week (July 21, 2023)

Can't live with them, can't live without them.
View List
'They complained about everything': Party of 13 Karens makes a scene at bottomless brunch

'They complained about everything': Party of 13 Karens makes a scene at bottomless brunch

Serving one Karen at a restaurant is difficult enough. Imagine having to serve 13 of them!
View List
Advertisement
customer service karens retail shopping retail worker customers coupons sale complaint karens in the wild clothes coupon karen discount - 21440261

'Sorry ma'am, this coupon is expired': Cashier 'helps' customer who demands to use outdated coupons

Some people just wake up entitled, convinced they're better than everyone else. And these people love to bug retail workers until they lose their minds, as u/amaranthinenightmare shared in their story to r/MaliciousCompliance. The woman in this story is every retail worker's nightmare . She's the kind of person who shows up at 7:45am to bang on the windows of the store until it opens at 8am. She's the type who will unfold all the clothes the employees just folded, only to then demand you find h…
View List
Servers Discuss Cultural Differences Between Serving in American and European Restaurants

Servers Discuss Cultural Differences Between Serving in American and European Restaurants

Most people can't really say they enjoy dealing with long shifts, meh-money, and annoying customers on a daily basis… although there will always be exceptions. Serving can easily get tiring when you are forced to put a smile on your face and pretend to like the people you're serving, laughing at their dad jokes and complimenting their hideous striped t-shirts. But you don't have to do that everywhere… in fact, there are places where you can be borderline rude, and it's totally acceptable. Custo…
View List
'Take that, Karen!': Top Karens of the Week (July 18, 2023)

'Take that, Karen!': Top Karens of the Week (July 18, 2023)

The Karens are coming in hot this summer!
View List
Advertisement
'Lou was let go': Coworker gets fired, comes back to beg for free food and steal tips, gets banned

'Lou was let go': Coworker gets fired, comes back to beg for free food and steal tips, gets banned

Going back to an old job is always awkward, especially when you were fired from that job and especially when you go back to beg for free things—and especially when you go back to try and steal from your ex-coworkers' tip jar. Like, this guy actually managed to get himself demoted from line cook to customer and then managed to get himself demoted further from being a customer too. Lou really sucks, and is a In the end, it's incredibly fitting since you can't spell “lousy coworker” without “Lou.”
View List
Update: I walked out mid shift: Front desk agent quits after encounter with Karen and no support from manager

Update: 'I walked out mid shift': Front desk agent quits after encounter with Karen and no support from manager

Quitting impulsively may not be ideal, but sometimes less than ideal is more than necessary.
View List
'You don't have a choice in the matter': Assistant manager tries to force worker to work closing shift, they quit on the spot

'You don't have a choice in the matter': Assistant manager tries to force worker to work closing shift, they quit on the spot

It turns out they had a choice after all…. The bounds of any authority are limited, but that doesn't stop those wielding it from consistently overestimating where those limits are. And, when you're the assistant manager of a pizza place, the bounds of your authority are probably much less than you think… Your power in that position isn't unchecked—it's not like you're the United States Secretary of Defense or anything. Still, as always, where there exists a single shred of power, there is someo…
View List
Advertisement
'You are ALWAYS like this': Karen's outburst makes a barista quit on the spot

'You are ALWAYS like this': Karen's outburst makes a barista quit on the spot

Working in any kind of customer service, you're constantly exposed to the worst sorts of people. When you're still fresh and green into a customer service job, you approach it with a certain sense of optimism, telling yourself and anyone who asks how excited you are to help people and make a difference in their life with your incredible service. With bright eyes, you look around you, wondering why your seasoned coworkers are so haggard and embittered, approaching the day with a thousand-yard st…
View List
Top Food Deliveries Gone Wrong This Week (July 12, 2023)

Top Food Deliveries Gone Wrong This Week (July 12, 2023)

Late night food deliveries are full of potential for awkward cringe encounters and mishaps.
View List
Advertisement

Hot Today

Advertisement