customer service

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‘Just because you’re on hold doesn’t mean we can’t hear you’: Employees share insightful industry hacks that customers aren't supposed to know

‘Just because you’re on hold doesn’t mean we can’t hear you’: Employees share insightful industry hacks that customers aren't supposed to know

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Client demands their contract be serviced by worker's in an office, get footed with a hefty bill for remote workers' increased compensation and time: 'Turns out the contract was very clearly written and the client had to pay'

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Customer insists flooring installer does it their way, gets exactly what they asked for: 'I got paid to remove the work that I just got paid to install so I can get paid to install it again'

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'I completely ignored the fact that most of their table is now taken over with little dishes of ranch': Impatient customer asks 4 workers for more ranch, petty server maliciously compiles

Male Karen gets thrown out of tattoo parlor, demands to speak to manager on social media, gets roasted: 'You were denied entry for several reasons'

Male Karen gets thrown out of tattoo parlor, demands to speak to manager on social media, gets roasted: 'You were denied entry for several reasons'

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Retail chain cuts workers' hours rather than paying overtime: 'They are going to schedule all the full timers at 35 hours so that no one goes over 40'

Store employee refuses to give kid her money back after she is 5 cents short on her purchase, resulting in a dispute with observing customers: ‘Give her the money’

Store employee refuses to give kid her money back after she is 5 cents short on her purchase, resulting in a dispute with observing customers: ‘Give her the money’

‘You will get what you deserve’: Employee stands firm against rebellious customer's rush for service, causing delays for dozens in line

‘You will get what you deserve’: Employee stands firm against rebellious customer's rush for service, causing delays for dozens in line

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'Nothing slowed this man down but other customers putting him in his place': Entitled Boomer claims he has a medical condition and can't wait in line, waiting customers stand up for employees

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Builder gets back at Karen celebrity for trying to obstruct their building site: 'I went ahead and called the police'

'I decide to go full loophole': Bank branch worker helps customer stuck in phone call loop

'I decide to go full loophole': Bank branch worker helps customer stuck in phone call loop

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10+ pizza delivery drivers share how their most bizarre customers got banned from the restaurant: 'His living space was a shrine of greasy cardboard'

10+ pizza delivery drivers share how their most bizarre customers got banned from the restaurant: 'His living space was a shrine of greasy cardboard'

Gas station attendant gets back at entitled teenagers who refuse to follow no parking rules: 'Try parking there now!'

Gas station attendant gets back at entitled teenagers who refuse to follow no parking rules: 'Try parking there now!'

Fast food worker quits without notice, manager tries to get away with paying minimum wage for his final paycheck: 'The pay is still void because there was no two week notice'

Fast food worker quits without notice, manager tries to get away with paying minimum wage for his final paycheck: 'The pay is still void because there was no two week notice'

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Frustrated customer reveals entitled family's plan to exploit home improvement store and steal product: 'I made sure a pricing error did not occur'

Difficult Male Karen throws tantrum at hotel front desk over providing proof of identification: 'Nobody else ever IDs me!'

Difficult Male Karen throws tantrum at hotel front desk over providing proof of identification: 'Nobody else ever IDs me!'