customer service

Karen customer tries to score free meal from restaurant for third time a row, manager teaches her unforgettable lesson

Sienna Varady

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'She is very happy with the results until she reaches ours': Customer service worker gets thrown under the bus by "unprofessional" boss, holds a grudge for two years

Remy Millisky

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Customer enacts petty payback on barista for refusing to let him order off the kids menu: 'So you’d rather I not order anything [...] than give you business because of a silly rule?'

Ben Weiss

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'Your adherence is non-negotiable and mandatory': Customer service rep's authoritarian emails go viral sparking discussion online

Brad Dickson

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'Fine, 0% tip it is then': Tipping scandal ensues when a restaurant tries to force customers to tip by covering the ‘no tip’ option on their payment device

Jesse Kessenheimer

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Karen loses it over lawn mover price after getting duped by a false ad online: 'Your price is wrong! These are $9.95!'

Ben Weiss

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''Turn my service off RIGHT NOW'... Ok': Customer service agent uses malicious compliance to force the hand of a money-grubbing customer, proving a point with one fell swoop

Jesse Kessenheimer

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Male Karen customer demands for data to be deleted and to receive free chargers, employee maliciously complies: 'A shame I no longer [could] send him those chargers'

Ben Weiss

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'Since there's nothing wrong with it you can buy it:' Customer's vehicle keeps malfunctioning, car dealership keeps saying it's fine, malicious compliance ensues

Ben Weiss

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Customer contacts entitled Karen's boss after she drunkenly accused bartender of stealing her credit card, causing a scene: 'He already told you 3 times you gave him your business card'

Isabella Penn

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30+ People share the biggest public tantrums they've witnessed from adults: 'She actually stamped her foot and said we had ruined her Christmas'

Brad Dickson

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‘Such a boss move in my opinion’: Entitled customer throws tantrum over cashier checking their $100 bill, so employee gives back $85 of change in $1 bills

Lana DeGaetano

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'Want us to stop calling? Absolutely': Fed-up call center worker gets even with impolite customer

Remy Millisky

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Hotel employee cleverly complies with higher ups' demands to never use spare key, leaving millionaire client stranded on biggest event of the year

Sienna Varady

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‘Just because you’re on hold doesn’t mean we can’t hear you’: Employees share insightful industry hacks that customers aren't supposed to know

Bar Mor Hazut

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Client demands their contract be serviced by worker's in an office, get footed with a hefty bill for remote workers' increased compensation and time: 'Turns out the contract was very clearly written and the client had to pay'

Brad Dickson

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