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'Karen was banned from the store': Customer insists on getting highly-sought-after book, battles retail worker to try and get it

Some customers literally cannot wait to get their hands on the next big product release. For a certain type of consumer, having the newest tech or best-selling book or new clothing line drop is absolutely essential. When it comes to electronics, why not wait a few months to let people review the product and make sure it actually works well? For other products, however, it does make sense to try to get it as fast as possible. If you lived through the original “Harry Potter” craze of the early 20…
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Customer gets owned when an employee gives back $85 of change in $1 bills for a funny retaliation

‘Such a boss move in my opinion’: Entitled customer throws tantrum over cashier checking their $100 bill, so employee gives back $85 of change in $1 bills

Customer service can be really draining sometimes. This employee decides to “give back” to an entitled customer who has a lot to say.
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Guy puts in headphones to tune out grocery store Karen who's demanding to cut in line: 'Probably the greatest reaction to an entitled boomer I've seen in years'

Going to the grocery store around rush hour is a universally dreadful experience. You have to maneuver your cart around the tens of people rushing in every which way direction, tired from a long day at work and just trying to get home for dinner. No one is having a pleasant experience. And then you get to the checkout lines. The lanes are never all open at once, with lines piled up at each open register. You think about going to the self-checkout, but those lines are even longer. So, imagine yo…
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'His friends are wheezing from laughter at this point': Customer tries to outsmart store policy, embarrasses himself in front of cashier and friends

'His friends are wheezing from laughter at this point': Customer tries to outsmart store policy, embarrasses himself in front of cashier and friends

You buy it, you break it … wait, that's not right. A lot of stores have the policy of making you purchase an item if you break it. It's often found at antique stores or vintage shops, or other shops that are crammed with fragile items. Some of them make you carry your backpack on the front of your body, or leave your bags up front, to make sure you don't accidentally swipe something off a shelf. Accidents happen, and sometimes things just topple to the ground, making for an irritating purchase…
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'One day, I had a belligerent customer come in': Teenage cashier gets back at impolite retail customer

'One day, I had a belligerent customer come in': Teenage cashier gets back at impolite retail customer

Some people have never considered that they can go for a shopping trip without bothering the employees. It's never crossed their mind that they could go grocery shopping without telling a teenage employee that the fruit “was better last week." This is the person who whines to a clothing store employee that the fabric seems cheap. Some customers get a thrill out of whining about unimportant, and sometimes unsolvable, first-world problems.
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'She was livid from the moment she walked in': 15+ Customer chronicles told by retail workers

'She was livid from the moment she walked in': 15+ Crazy customer chronicles told by retail workers

Retail workers could tell you a story or two about their most memorable customers . As a cashier, you may serve hundreds of people each day, so when someone throws a huge fit or is especially impolite, it sticks with you. Whether you're working in a clothing store or a popular spot in the mall or a fast food restaurant, you're bound to get some odd customers. Usually, customers ask the same few questions over and over. But there are exceptions. For example, one person shared that they had a cus…
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'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

A customer was a bit too eager to shop at a new store in town. At some restaurants that are brand new, a “soft launch” will take place for the first few weeks they're open. During the soft launch, servers are being trained, the kitchen staff is learning how to make the food properly, and therefore the service might be a little slower than normal. That's all well and good for the restaurant industry, but there are no soft launches in retail. That didn't stop this woman from trying to break into…
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'Ma'am, you are consuming mold': Karmic airport Karen dismisses a food kiosk employee, ends up eating a plate of moldy food despite multiple warnings

Anyone who has worked in the food industry knows that a lot can go wrong with your meal. Between food deliveries, kitchen mishaps, and server errors, it's a miracle that any customer gets food that's uncontaminated by shenaniganry, but the Karen in our next story got the short end of the stick when it came to health and safety guidelines.
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'It's a paid bathroom break': Gas station employee scrutinized by a nitpicking boss after taking 'too many bathroom breaks', goes viral

When we all graduated high school, we thought that that would be the end to the restroom tyranny, but for the gas station employee in this next story, the obsession with bathroom breaks followed them into the working world.
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'The only thing in the 'back' is the cardboard crusher': Toy store employee gladly ditches a Karen at the register after getting ordered to dig through ‘the back’ for an out of stock item

Mama Bears are the fiercest competitor at the store, collecting goods and gifts for their offspring. However, as they're vying for front-of-the-line positions, fighting for special deals, and demanding that retail employees jump through hoops for the purchases, mothers can quickly transform into Karens.
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'Stop being a drama queen': Loyal employee gets accused of stealing $40 from the register, hostile manager gaslights them

A server's credibility is a fragile, yet desperately important thing to maintain if you're a restaurant manager. You wouldn't want to scare off the last of the good ones over a feeble hunch… right? Well, that's exactly what one hot-headed manager did in our next story.
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'He was the type to always blame us': Store greeter caught on camera giving his coworkers orders

'He was the type to always blame us': Store greeter caught on camera giving his coworkers orders

These coworkers just couldn't get along with their store's greeter. You'd think that as a greeter, you'd have to have a sparkling personality, or at least be pretty easy-going. Greeters are placed at the front of big chain retail stores to say hello to each shopper who enters. They can point shoppers toward the right sections of the store, and many of them check receipts as customers are exiting the store. A lot of times, these positions are given to older workers. That way they can sit down an…
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'She processed a cash refund for $225': Customer earns $165 in cash after an argumentative cashier debates their receipt

Have you ever done a deep cleaning of your house and discovered silly oddities and funny trinkets that you imagined were long gone? Crusted with dust and buried in the forlorn corners of our homes, there are hidden treasures from decades past that are revealed when we take a moment to clean up our space. Like the moment you uncrumble a $20 bill in your winter coat, there's no better feeling than finding your own precious valuables squirreled away in the clutter.
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'Instead of raises we get "Work Bux"': 20 Retail workers share the little things that get on their nerves

These retail workers have a bone to pick with some of their worst customers. Imagine you're a customer at a retail store , about to peruse the clothing section or toy aisle or garden section. But you've got your to-go coffee cup with you, and halfway through your trip, you've drunk all of it. What to do now? If you're like a surprising amount of shoppers, you'll just take the cup and leave it on a random shelf. It might be half-full or totally empty, but either way, these shoppers think their i…
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27 Retail Employees Compete for the 'Most Audacious Customer' Award

As every retail employee knows, shoppers change their persona when they walk into a store. Nobody knows how or why, but even the most benevolent people can transform into feral Karens as soon as they walk in front of a store cashier, pillaging the aisles like there's no tomorrow.
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'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

Following these orders struck this employee as odd, but they did as they were instructed . After all, what the bosses say goes, even if you think it's the silliest thing you've ever heard. Recently, there's been some online discourse about how small shops make enough money to stay in business. The basic premise of people's question is: How does a tiny store with just weekend foot traffic or tourist traffic manage to stay afloat? What if just a few customers come in each day? How does the place…
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