Nothing stirs up grocery store rage quite like the "10 items or less" lane offender. When one shopper noticed the woman in front of him breaking the rule with a cart load of items, he tried to politely call her out. But this lady wasn't having it, brushing off his remark and saying, "It's just a little longer wait." Then, her kids joined in on the chaos, running back and forth to add even more items to her pile until she had officially annoyed everyone in line, including the cashier.

Every restaurant worker has at least one customer interaction that they'll never be able to get out of their head. Some are positive interactions, like having a regular who overtips, or a customer who goes out of their way to tell their manager how helpful the employee was. These positive interactions are always welcome, because many customers treat service workers like they're beneath them. Working as a server is just a job, but some customers treat these workers as if they're second-class cit…

If you've ever worked in retail , you know the struggle of dealing with that one customer. You know, the one who always has a complaint, never waits patiently and somehow manages to make every shopping trip into a full-blown scene. For this employee, that customer was this entitled Karen who made it her mission to cause chaos to him and his coworkers every time she walked into the store. She'd yell, she'd argue, and she'd make everyone's day a whole lot worse. Just because she could. But fate h…

The longer you work in retail, the more you realize that some customers simply can't be helped . It's not that they don't want to be helped--they usually do, and they'll let the cashier know it. But they often want things like impossibly large discounts or merchandise that the store simply doesn't have in stock. Some customers see items that are supposedly in stock online, and then they'll spend 10 minutes insisting to the cashier that the item actually is in the store. If only they'd check in…

These grocery shoppers had an especially memorable shopping experience thanks to one store manager who couldn't be bothered to do her job. Up next, check out these utterly baffling home design choices, like one person who “spent $15,000 on this kitchen… It's been on the market for 415 days .”

Retail workers should be paid, at minimum, $250k a year to deal with their silliest customers. Many low-paid jobs are underpaying their workers: the employees make minimum wage as they work incredibly hard and often under intense pressure from their managers. There are plenty of cushy office jobs that pay 6 or 7 figures each year, and these aren't even close to being as difficult as your average retail worker's job . Retail workers have to deal with the full range of humanity, from the super sw…

Just how long should a customer have to wait for service when they're checking out at a store ? It depends on a lot of factors. For example, if you check out at a store at 6 PM and there are no cashiers to be seen for a minute or two, you might be confused and annoyed. At 2 AM at that same store, you'd probably take it in stride if there were no cashiers , knowing you may have to go find that person and tell them you're ready to pay. The same goes for family stores, or small shops where the sto…

Remember the days before the self-checkout line? These days, you can do self-checkout at maybe half of the places you shop . When you go to a drug store for some shampoo and cleaning supplies, you can expect to ring that up and bag it yourself. At some grocery stores, they want you to scan and bag all your own purchases, not to mention weigh your fruits and veggies and type in the right code for them. It's an irritating thing to some people, but for those who hate waiting in line, a self-checko…

We got places to be, lady

If you're going to claim you're BFFs with the CEO , you'd better be ready to prove it. First of all, has that line ever worked? It seems like some customers can't help but think that saying “I'm friends with the owner!” or “I know the CEO very well!” is a magical pass to getting whatever they want. This customer believes that just because they “know” the CEO, that the employees will suddenly start kissing up to them. That's not how it works, I'm afraid. Second of all, even if the CEO was her fr…

There's drama at the designer purse store ! Fashion trends are constantly changing. What's popular right now will be so off-trend in three years. In ten years, it might be fashionable again! That's why a lot of people like to avoid all that hoopla and buy something timeless. Many designer companies like to tout that their bags and clothes are timeless pieces that are well crafted, and they're happy to ask their customers to shell out hundreds or thousands of dollars for that designer merchandis…

This is one of the reasons why being a manager is an amazing job. If you've ever worked retail, you know that dealing with irritating customers is par for the course. As a cashier, you'll spend your whole shift ringing people up, and a percentage of them are going to be crabby. So if you become a manager, you get to avoid the cash register more often than not. Along with a nice raise, it's a satisfying feeling to know that you only have to deal with customers when they're asking for a manager .…

This deli manager is pretty fed up with her customer's repeated attempts to get free food . Everyone needs to eat, and not everyone can afford to do so. That's why there are food pantries and resources for those who need them. Some people who are having trouble making ends meet go to food pantries to stock up on basics, and then go to the grocery store to buy whatever else they can afford. But this customer seems to want free food from a grocery store… which aren't exactly known for doling out…

Some customers literally cannot wait to get their hands on the next big product release. For a certain type of consumer, having the newest tech or best-selling book or new clothing line drop is absolutely essential. When it comes to electronics, why not wait a few months to let people review the product and make sure it actually works well? For other products, however, it does make sense to try to get it as fast as possible. If you lived through the original “Harry Potter” craze of the early 20…

Customer service can be really draining sometimes. This employee decides to “give back” to an entitled customer who has a lot to say.

Going to the grocery store around rush hour is a universally dreadful experience. You have to maneuver your cart around the tens of people rushing in every which way direction, tired from a long day at work and just trying to get home for dinner. No one is having a pleasant experience. And then you get to the checkout lines. The lanes are never all open at once, with lines piled up at each open register. You think about going to the self-checkout, but those lines are even longer. So, imagine yo…