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'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

A customer was a bit too eager to shop at a new store in town. At some restaurants that are brand new, a “soft launch” will take place for the first few weeks they're open. During the soft launch, servers are being trained, the kitchen staff is learning how to make the food properly, and therefore the service might be a little slower than normal. That's all well and good for the restaurant industry, but there are no soft launches in retail. That didn't stop this woman from trying to break into…
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'Ma'am, you are consuming mold': Karmic airport Karen dismisses a food kiosk employee, ends up eating a plate of moldy food despite multiple warnings

Anyone who has worked in the food industry knows that a lot can go wrong with your meal. Between food deliveries, kitchen mishaps, and server errors, it's a miracle that any customer gets food that's uncontaminated by shenaniganry, but the Karen in our next story got the short end of the stick when it came to health and safety guidelines.
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'It's a paid bathroom break': Gas station employee scrutinized by a nitpicking boss after taking 'too many bathroom breaks', goes viral

When we all graduated high school, we thought that that would be the end to the restroom tyranny, but for the gas station employee in this next story, the obsession with bathroom breaks followed them into the working world.
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'The only thing in the 'back' is the cardboard crusher': Toy store employee gladly ditches a Karen at the register after getting ordered to dig through ‘the back’ for an out of stock item

Mama Bears are the fiercest competitor at the store, collecting goods and gifts for their offspring. However, as they're vying for front-of-the-line positions, fighting for special deals, and demanding that retail employees jump through hoops for the purchases, mothers can quickly transform into Karens.
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'Stop being a drama queen': Loyal employee gets accused of stealing $40 from the register, hostile manager gaslights them

A server's credibility is a fragile, yet desperately important thing to maintain if you're a restaurant manager. You wouldn't want to scare off the last of the good ones over a feeble hunch… right? Well, that's exactly what one hot-headed manager did in our next story.
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'He was the type to always blame us': Store greeter caught on camera giving his coworkers orders

'He was the type to always blame us': Store greeter caught on camera giving his coworkers orders

These coworkers just couldn't get along with their store's greeter. You'd think that as a greeter, you'd have to have a sparkling personality, or at least be pretty easy-going. Greeters are placed at the front of big chain retail stores to say hello to each shopper who enters. They can point shoppers toward the right sections of the store, and many of them check receipts as customers are exiting the store. A lot of times, these positions are given to older workers. That way they can sit down an…
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'She processed a cash refund for $225': Customer earns $165 in cash after an argumentative cashier debates their receipt

Have you ever done a deep cleaning of your house and discovered silly oddities and funny trinkets that you imagined were long gone? Crusted with dust and buried in the forlorn corners of our homes, there are hidden treasures from decades past that are revealed when we take a moment to clean up our space. Like the moment you uncrumble a $20 bill in your winter coat, there's no better feeling than finding your own precious valuables squirreled away in the clutter.
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'Instead of raises we get "Work Bux"': 20 Retail workers share the little things that get on their nerves

These retail workers have a bone to pick with some of their worst customers. Imagine you're a customer at a retail store , about to peruse the clothing section or toy aisle or garden section. But you've got your to-go coffee cup with you, and halfway through your trip, you've drunk all of it. What to do now? If you're like a surprising amount of shoppers, you'll just take the cup and leave it on a random shelf. It might be half-full or totally empty, but either way, these shoppers think their i…
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27 Retail Employees Compete for the 'Most Audacious Customer' Award

As every retail employee knows, shoppers change their persona when they walk into a store. Nobody knows how or why, but even the most benevolent people can transform into feral Karens as soon as they walk in front of a store cashier, pillaging the aisles like there's no tomorrow.
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'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

'Just accept all returns': Clothing store loses hundreds of dollars after assistant manager maliciously complies

Following these orders struck this employee as odd, but they did as they were instructed . After all, what the bosses say goes, even if you think it's the silliest thing you've ever heard. Recently, there's been some online discourse about how small shops make enough money to stay in business. The basic premise of people's question is: How does a tiny store with just weekend foot traffic or tourist traffic manage to stay afloat? What if just a few customers come in each day? How does the place…
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'Sheila storms off to the back': Small business retail employee gets back at boss

'Sheila storms off to the back': Small business retail employee gets back at entitled supervisor

This employee got stuck working with a supervisor they were particularly not fond of. That happens in life. You can't always work with your work bestie. It makes a huge difference when you have fun coworkers. You both have to be there for an entire six- or eight-hour shift, so you may as well try to make it enjoyable. Some coworkers have a great sense of humor. Others you'll get to know on a deep level and know all of their interesting lore. Having deep conversations while folding shirts togeth…
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'This cappuccino feels like it's half foam': 20+ Customers who brought their most confusing questions to employees

'This cappuccino feels like it's half foam': 20+ Customers who brought their dumbest questions to baffled employees

The only people more confused than these customers were the befuddled employees trying to help them. If you've ever worked in customer service for any amount of time, you already know that some customers just need to rant and vent and get all their anger out. You can offer them solutions to their problems, and that's not good enough for them. Sometimes they'll just reject your ideas outright and demand a manager. As you can read about in one story about a block of cheese, some customers have no…
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'He stole a bunch of bananas. Seriously.': 25+ Managers who had unbelievable reasons for firing an employee

'He stole a bunch of bananas. Seriously.': 25+ Managers who had unbelievable reasons for firing an employee

Managers never want to have to tell an employee they're being let go , but sometimes their hand is forced. If the employee is talking back to customers or caught on camera stealing money out of the till, sometimes the manager will have to fire them for the good of the company. When u/edge231 asked, “Managers of Reddit, what is the stupidest thing an employee did that forced you to fire them?” there were over 15,000 people who chimed in with their craziest stories. Folks, today I learned a fasci…
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'I'm surprised people still order this drink': Cashier calls out a fast food chains infamous 'charged lemonade', cautioning guests to avoid it at all costs

We've all heard about the drama around a particularly amped soft drink from a popular lunch franchise. With some folks comparing it to the original Four Loko, there has been some backlash surrounding the controversial drink that is confusing employees. Even amidst the controversy, workers are flabbergasted that the lemonade-nitrous is still being sold to customers– albeit with a severe warning sign on it, that apparently nobody reads.
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'I can't fire him, because he's my boss': Customer lets her kid wreak havoc in store because she's 'the owner's daughter'

'I can't fire him, because he's my boss': Customer lets her kid wreak havoc in pool store because she's 'the owner's daughter'

Some customers will look at a sign that says “Don't climb on this” and then let their kid crawl all over it anyway. It's not that they can't read the sign, it's not that they didn't see it. They just don't care. Lots of customers are entitled, and they think that any mess they make in a store is not theirs to clean up. They believe that since they're the prized customer, all employees need to bend to their will, and bring out a broom to clean up any mess they make.
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'THAT'S NOT WHAT I ORDERED': Fast food employee hooks it up, saving a customer 5% on their order; ignorant Karen denies a discount over nomenclature

When it comes to the world of fast food, nobody likes to push the boundaries of human decency quite like a Karen who believe's they're right. The customer may ‘always be right’ in the eyes of the manager, but in most circumstances, it's the employees that endure the most absurd consumer Karenisms when trying to live up to the customers corrections. Karens will go to any lengths to prove themselves, even when the teenage cashier is just trying to save them some money with an ordering loophole.
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