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'He told me to turn [his TV] back on': Cable customer service rep gets even with customer by complying to their demand that they cancel their service

'That's what she wants to have': Customer wants to pay more money for smaller cell phone plan

'That's what she wants to have': Customer insists on paying more money for smaller cell phone plan after refusing to listen to customer service rep

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'I will not lie to the customers': Honest worker gets back at company after they refuse to honor their lifetime warranties

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'I found a better job and quit': Lab technician forced to work in the call center after their entire staff quits, gets payback by transferring angry customers to his swindling manager's office line

Jesse Kessenheimer

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'I spent 2 hours making his life miserable': Dude gets revenge on his roommate for eating his food; terrorizes him at work at the call center with hours of silly prank dials

Jesse Kessenheimer

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'Ma'am, do not curse at me again:' Customer service representative hangs up on Karen after flight booking debacle

'Ma'am, do not curse at me again:' Customer service representative hangs up on Karen after flight booking debacle

'I had to get a doctor note': Call center employee has to get approved for longer bathroom breaks, he now relishes the extra time

'I had to get a doctor note': Call center employee has to get approved for longer bathroom breaks, he now relishes the extra time

‘My company skimmed by bonus; I stopped generating revenue’: Employee's quiet quitting leads to 80% drop in revenue

‘My company skimmed by bonus; I stopped generating revenue’: Employee's quiet quitting leads to 80% drop in revenue

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'Absolute bargain for $49': Call center rep helps woman get revenge on husband who ghosted her

"I knew it was a 'You're fired' meeting...": Employee plays long game of revenge on boss via malicious compliance, leads to gross misconduct, HR gets involved, boss gets demoted

"I knew it was a 'You're fired' meeting...": Employee plays long game of revenge on boss via malicious compliance, leads to gross misconduct, HR gets involved, boss gets demoted

The One Where:The Head of the department did not want her emplovees to show up just to get paid (even if they followed protocol)

'If I was the CEO I would decrease your wages': Demotivational Karen spills the results of employees' anonymous surveys

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'She just thought she could scream her way out of this': Ignorant vacationing Karen runs up 5-figure roaming charges, ignores the only person who can help her

'She just thought she could scream her way out of this': Ignorant vacationing Karen runs up 5-figure roaming charges, ignores the only person who can help her

askreddit | What’s a trade secret you know from working the industry? | If you call a call center of any kind, and the person you're talking to puts you on hold with no hold music, they can hear everything you're saying.

20+ Insiders spill the beans on the secrets of their industry

Customer Service Employees Love the TikToker Calling to Leave Positive Reviews, Even Though She's Really Doing It to Get Free Stuff

Customer Service Employees Love the TikToker Calling to Leave Positive Reviews, Even Though She's Really Doing It to Get Free Stuff

Elna McHilderson

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Customer demands refund for their own mistake from call center, call center maliciously complies.

Customer Demands Refund For Their Own Mistake, Call Center Maliciously Complies

An angry customer doesn't realize that it's actually April.

Angry Customer Doesn't Realize That It's April

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Stepmother, Sara, requests that her 19-year-old daughter starts calling her 'mom' days before leaving for college, stepdaughter refuses despite Sara raising her since 6 years old, causing divide among family members: 'She said she's earned it'

Stepmother, Sara, requests that her 19-year-old daughter starts calling her 'mom' days before leaving for college, stepdaughter refuses despite Sara raising her since 6 years old, causing divide among family members: 'She said she's earned it'

6-year-old daughter invites neighbor's 8-year-old son to eat cake, then tells him there's none left when he arrives, his mom forbids her from talking to him again: ‘I don't want to see her anywhere near my son’

6-year-old daughter invites neighbor's 8-year-old son to eat cake, then tells him there's none left when he arrives, his mom forbids her from talking to him again: ‘I don't want to see her anywhere near my son’

Boss demands employee send him pictures of all transactions and deposits they make, employee complies, causing boss's phone to lag: ‘He has to spend a lot of time deleting those thousands of pictures’

Boss demands employee send him pictures of all transactions and deposits they make, employee complies, causing boss's phone to lag: ‘He has to spend a lot of time deleting those thousands of pictures’

HR rep lectures candidate after he rejects their lowball offer, telling him he should have been "grateful for the opportunity": 'I have 4 years [of] experience and know my value'

HR rep lectures candidate after he rejects their lowball offer, telling him he should have been "grateful for the opportunity": 'I have 4 years [of] experience and know my value'

'It all started when...': Pour a dash of these laughs into your morning coffee to energize you for the workday ahead

'It all started when...': Pour a dash of these laughs into your morning coffee to energize you for the workday ahead

Employee overhears her coworker Megan talking about her "unmuted" on a work call, Megan tries to cover her tracks: 'I swear she loves the sound of her own voice'

Employee overhears her coworker Megan talking about her "unmuted" on a work call, Megan tries to cover her tracks: 'I swear she loves the sound of her own voice'

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