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‘She said I was heartless and hung up’: Entitled customer demands a refund for a ‘stolen’ package belonging to her neighbor

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'The customer was upset but I told them my manger said so': Boss refuses to put anything in writing, employee follows verbal orders exactly and it blows up in his face

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Boss at call center sends vague call to action, then reprimands employees for conversing about it, the whole team maliciously complies: 'If you have a problem with my direction, you come to me!'

Boss at call center sends vague call to action, then reprimands employees for conversing about it, the whole team maliciously complies: 'If you have a problem with my direction, you come to me!'

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‘I'll happily take your points': Resident takes a jab at the local roofing business after getting spammed with advertising despite demanding to be on a ‘No Call List,' he settles the score by stealing their rewards points at the pump

Jesse Kessenheimer

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‘"I need to escalate this right now"’: Entitled customer boldly tries to return a stove he purchased 12 years ago, call center employee adamantly refuses to oblige

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Call center employees protest wannabe-CEO's meeting: 'In comes the Head Karen'

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Call center worker gets back at entitled customer: '[She] got frustrated and asked to speak with ANYONE else'

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'Do not interrupt me! I am the customer and the customer is always right': Customer service rep lets enraged customer waste her own time while she berates them

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'Want us to stop calling? Absolutely': Fed-up call center worker gets even with impolite customer

'Want us to stop calling? Absolutely': Fed-up call center worker gets even with impolite customer

'Do you take me for a fool?': Call center workers share their most memorable encounters with entitled Karen customers

'Do you take me for a fool?': Call center workers share their most memorable encounters with entitled Karen customers

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New manager ‘quits’ after forcing impossible productivity goals at a call center which ultimately implodes workflow: ‘Customers were NOT happy’

Jesse Kessenheimer

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Customer throws a tantrum then a witty call center employee shuts them up by treating them like a toddler: 'Could I talk to your mommy or daddy?'

Jesse Kessenheimer

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24 Hilarious Call Center Memes for the Employees Trying to Disconnect

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'Mostly I just laugh and wave at the screen': Tech support employee shares ridiculous customer stories from the call center trenches

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'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Jesse Kessenheimer

'Employees weren't happy with their wage': Department head informs employees she'd deduct their wages if she could, demands they "be mindful"

'Employees weren't happy with their wage': Department head informs employees she'd deduct their wages if she could, demands they "be mindful"

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Employee gets suspended for a week with no explanation, quits but sabotages work truck on last day: ‘Before I returned the truck, I release 6 stinky air fresher tags in it’

Employee gets suspended for a week with no explanation, quits but sabotages work truck on last day: ‘Before I returned the truck, I release 6 stinky air fresher tags in it’

4-year-old kid causes raucous at restaurant, server disciplines him, parents throw a fit at the manager: ‘You weren’t parenting, so a server did it for you’

4-year-old kid causes raucous at restaurant, server disciplines him, parents throw a fit at the manager: ‘You weren’t parenting, so a server did it for you’

Employee quits job after manager refuses to give them a raise, later finds out manager hired a less skilled replacement for a higher salary: ‘What's the point?’

Employee quits job after manager refuses to give them a raise, later finds out manager hired a less skilled replacement for a higher salary: ‘What's the point?’

'You want me to resign? Well, good luck without me!': Disrespected engineer refuses to take on project during vacation, hands in resignation the day he comes back to work

'You want me to resign? Well, good luck without me!': Disrespected engineer refuses to take on project during vacation, hands in resignation the day he comes back to work

New employee gets forgotten after boss is fired, collects paycheck with no work to do for months: 'I'm riding the wave till it crests'

New employee gets forgotten after boss is fired, collects paycheck with no work to do for months: 'I'm riding the wave till it crests'

'I deleted his name': Overachieving high school student removes partner's name on group project after he refused to do any work, partner gets a failing grade

'I deleted his name': Overachieving high school student removes partner's name on group project after he refused to do any work, partner gets a failing grade

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