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Karen Racks Up $16K Phone Bill, Rejects Help From Call Center

All we're missing in this story about a Karen racking up a disgusting $16K cell phone bill while on vacation in some remote island, is a picture of what Karen's face looked like when she learned she was only being given $25 in credit toward the bill. Mind you, this is $25 in credit compared to the thousands ($14K) she was previously offered by a tremendously helpful call center employee. But no, Karen got unbelievably greedy (if not fraudulent), and rejected the kindness being shown to her. Suffice to say, she certainly paid the price. 

Karen racks up a $16K cell phone bill, rejects help from call center, and ends up learning lesson | r/talesfromcallcenters u/DBMaxx $14000 credit off bill? Not enough this Karen L Hey guys lurked here little while now, and figured l'd share story my my call centre days guys might appreciate full interaction call around 45 minutes, with lot talking circles as Karens tend do, so l'm going try my best condense down interesting parts
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Old Lady Gets Zero Sympathy, Call Center Employee Saves The Day

Oh man, buckle right on up for a feels trip. This sweet old lady never met a mean and inconsiderate call center manager's attitude with anything but patience and understanding. It's amazing how, considering what she was going through with the love of her life. Fortunately, there was a particular call center employee on hand that prioritized helping make this lady's request come true, to just shine a little bit of light on the darkness of the situation. Beautiful stuff, really. 

A sweet old lady gets no sympathy from a line manager, but a call center employee saves the day | r/talesfromcallcenters Join u/PrisBatty 2y 1 3 1 Sweet old lady gets no sympathy. Not on my watch! L thinking making throwaway this but screw Plus, am on mobile, sorry used work call centre famous luxury travel company. All our training about drilling into us had bend over backwards customer were told customers were paying experience and included us call centre. If they wanted know exact measurement
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Customer Keeps Asking for Man, Ends Up In Legal Department

This customer with absolutely no chill couldn't be bothered to be helped by any woman in the company. Eventually he got his wish, but it was far from helpful. For more customer stories, here's one where a boss reality checks awful customers and one where a Karen was defeated with overwhelming kindness.

Sexist customer keeps asking for man and ends up with a cease and desist | r/MaliciousCompliance Posted by u/sheikhyerbouti 21 hours ago "No offense, honey, but just don't think qualified oc M After seeing bunch similar threads thought would post my own story shared by coworker friend and her former manager. Back my call center days frequent issue among our female techs (my team had about 5-9 on average out about 200 get someone who would insist on being transferred male tech. This happened at
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Customer Demands a 500 MB plan Instead of Existing 16 GB Plan

On one hand, having to call customer service, especially for a telecommunications company, can be a time wasting slog. On the other hand, some customers just call customer service for an opportunity to scream at someone. In this case, this woman would rather scream and demand a 500 MB plan rather than actually listen, so things didn't exactly end in her favor.

Woman calls a call center and demands a 500 MB plan because she thinks it is bigger than 16 GB and she gets it.
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call center comic help desk - 4781511936
By Unknown
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http://images.cheezburger.com/completestore/2011/5/20/99b0db00-18dc-4a77-a2d3-e83f7d1b19a9.gif

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