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Call-center manager, Janet, tells employees they can only use restroom outside of breaks if it's an emergency, so employee acts out dramatic scenes every time she needs the restroom: 'I make sure to treat it like the medical emergency she wants it to be'

Call center manager, Janet, tells employees they can only use restroom outside of breaks if it's an emergency, so employee acts out dramatic scenes every time she needs the restroom: 'I make sure to treat it like the medical emergency she wants it to be'

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‘She said I was heartless and hung up’: Entitled customer demands a refund for a ‘stolen’ package belonging to her neighbor

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'The customer was upset but I told them my manger said so': Boss refuses to put anything in writing, employee follows verbal orders exactly and it blows up in his face

Boss at call center sends vague call to action, then reprimands employees for conversing about it, the whole team maliciously complies: 'If you have a problem with my direction, you come to me!'

Boss at call center sends vague call to action, then reprimands employees for conversing about it, the whole team maliciously complies: 'If you have a problem with my direction, you come to me!'

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‘I'll happily take your points': Resident takes a jab at the local roofing business after getting spammed with advertising despite demanding to be on a ‘No Call List,' he settles the score by stealing their rewards points at the pump

Jesse Kessenheimer

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‘"I need to escalate this right now"’: Entitled customer boldly tries to return a stove he purchased 12 years ago, call center employee adamantly refuses to oblige

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Call center employees protest wannabe-CEO's meeting: 'In comes the Head Karen'

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Call center worker gets back at entitled customer: '[She] got frustrated and asked to speak with ANYONE else'

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'Do not interrupt me! I am the customer and the customer is always right': Customer service rep lets enraged customer waste her own time while she berates them

'Want us to stop calling? Absolutely': Fed-up call center worker gets even with impolite customer

'Want us to stop calling? Absolutely': Fed-up call center worker gets even with impolite customer

'Do you take me for a fool?': Call center workers share their most memorable encounters with entitled Karen customers

'Do you take me for a fool?': Call center workers share their most memorable encounters with entitled Karen customers

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New manager ‘quits’ after forcing impossible productivity goals at a call center which ultimately implodes workflow: ‘Customers were NOT happy’

Jesse Kessenheimer

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Customer throws a tantrum then a witty call center employee shuts them up by treating them like a toddler: 'Could I talk to your mommy or daddy?'

Jesse Kessenheimer

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24 Hilarious Call Center Memes for the Employees Trying to Disconnect

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'Mostly I just laugh and wave at the screen': Tech support employee shares ridiculous customer stories from the call center trenches

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'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Jesse Kessenheimer

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Manager blocks employee from getting a promotion, driving them to quit their job, years later same manager applies to a position in employee's new company: ‘I got her interview canceled’

Manager blocks employee from getting a promotion, driving them to quit their job, years later same manager applies to a position in employee's new company: ‘I got her interview canceled’

Couple excitedly announces that they bought a home, distant cousin they haven't spoken to in years demands they let her stay in the guest room for free: ‘Some people only act like family when it’s convenient.’

Couple excitedly announces that they bought a home, distant cousin they haven't spoken to in years demands they let her stay in the guest room for free: ‘Some people only act like family when it’s convenient.’

Boss cuts back on granting overtime, worker complies and refuses to jump on urgent project after hours: 'All scheduled overtime had to be approved…cool!'

Boss cuts back on granting overtime, worker complies and refuses to jump on urgent project after hours: 'All scheduled overtime had to be approved…cool!'

14-year-old gets even with entitled mother who demands his bus seat: 'He is the hero of the story'

14-year-old gets even with entitled mother who demands his bus seat: 'He is the hero of the story'

25+ Workers who were baffled by modern technology: 'He picked up the mouse and started to use it like a TV remote'

25+ Workers who were baffled by modern technology: 'He picked up the mouse and started to use it like a TV remote'

‘Now I sell by myself and make tons more money’: Friends try to hijack a homemade ice cream business by eating the inventory, inviting freeloaders, and cutting out the owner, forcing the real entrepreneur to take everything and leave

‘Now I sell by myself and make tons more money’: Friends try to hijack a homemade ice cream business by eating the inventory, inviting freeloaders, and cutting out the owner, forcing the real entrepreneur to take everything and leave

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