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'The customer was upset but I told them my manger said so': Boss refuses to put anything in writing, employee follows verbal orders exactly and it blows up in his face

Boss at call center sends vague call to action, then reprimands employees for conversing about it, the whole team maliciously complies: 'If you have a problem with my direction, you come to me!'

Boss at call center sends vague call to action, then reprimands employees for conversing about it, the whole team maliciously complies: 'If you have a problem with my direction, you come to me!'

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‘I'll happily take your points': Resident takes a jab at the local roofing business after getting spammed with advertising despite demanding to be on a ‘No Call List,' he settles the score by stealing their rewards points at the pump

Jesse Kessenheimer

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‘"I need to escalate this right now"’: Entitled customer boldly tries to return a stove he purchased 12 years ago, call center employee adamantly refuses to oblige

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Call center employees protest wannabe-CEO's meeting: 'In comes the Head Karen'

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Call center worker gets back at entitled customer: '[She] got frustrated and asked to speak with ANYONE else'

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'Do not interrupt me! I am the customer and the customer is always right': Customer service rep lets enraged customer waste her own time while she berates them

'Want us to stop calling? Absolutely': Fed-up call center worker gets even with impolite customer

'Want us to stop calling? Absolutely': Fed-up call center worker gets even with impolite customer

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'Do you take me for a fool?': Call center workers share their most memorable encounters with entitled Karen customers

'Do you take me for a fool?': Call center workers share their most memorable encounters with entitled Karen customers

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New manager ‘quits’ after forcing impossible productivity goals at a call center which ultimately implodes workflow: ‘Customers were NOT happy’

Jesse Kessenheimer

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Customer throws a tantrum then a witty call center employee shuts them up by treating them like a toddler: 'Could I talk to your mommy or daddy?'

Jesse Kessenheimer

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24 Hilarious Call Center Memes for the Employees Trying to Disconnect

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'Mostly I just laugh and wave at the screen': Tech support employee shares ridiculous customer stories from the call center trenches

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'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Jesse Kessenheimer

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'Employees weren't happy with their wage': Department head informs employees she'd deduct their wages if she could, demands they "be mindful"

'Employees weren't happy with their wage': Department head informs employees she'd deduct their wages if she could, demands they "be mindful"

‘One minute more and would have been time theft, right?': Employee hangs up a work call in the middle of his own sentence to teach petty manager a lesson

‘One minute more and would have been time theft, right?': Employee hangs up a work call in the middle of his own sentence to teach petty manager a lesson

Elna McHilderson

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Employee quits after getting written up for being 2 minutes late after covering 3 people's jobs for 6 months: 'I got a formal write-up'

Employee quits after getting written up for being 2 minutes late after covering 3 people's jobs for 6 months: 'I got a formal write-up'

16-year-old boy quits job after parents spent 3 years giving money to his 5, 7, 8, and 10-year-old siblings: 'My parents are bad with money and they spoil my younger siblings'

16-year-old boy quits job after parents spent 3 years giving money to his 5, 7, 8, and 10-year-old siblings: 'My parents are bad with money and they spoil my younger siblings'

15-year-old brother stood up by older sister after exam, turns out she pocketed the Uber money their mother gave her to pick him up: 'Guess I'm walking the 3 miles again'

15-year-old brother stood up by older sister after exam, turns out she pocketed the Uber money their mother gave her to pick him up: 'Guess I'm walking the 3 miles again'

Parents get upset with 19-year-old au pair for refusing to share her own food with their children: 'I get [paid] $196 per week'

Parents get upset with 19-year-old au pair for refusing to share her own food with their children: 'I get [paid] $196 per week'

Overworked employee starts leaving right at 5pm making their boss think that they've suddenly got better at their job and have "stepped up their game": 'I got a raise after I started leaving exactly at 5pm'

Overworked employee starts leaving right at 5pm making their boss think that they've suddenly got better at their job and have "stepped up their game": 'I got a raise after I started leaving exactly at 5pm'

'Don’t want me start before 8:00? Fine!': Micromanaging boss refuses to let employee clock in before 8:00 AM, employee maliciously complies to prove a point

'Don’t want me start before 8:00? Fine!': Micromanaging boss refuses to let employee clock in before 8:00 AM, employee maliciously complies to prove a point

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