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Entitled Kevin gets put in his place by customer service representative: 'Sir, there comes a time in every man's life when he must [...] take full responsibility for himself'

Customer service employee figures out the perfect way to handle entitled customers simply by echoing them: ‘Crazy how that works…'

Customer service employee figures out the perfect way to handle entitled customers simply by echoing them: ‘Crazy how that works…'

Elna McHilderson

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Call center boss demands that workers read long script for every single call, doubling customer wait time: 'The message said "no exceptions"'

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Karen threatens to get a call center employee fired because they won't refund $1.50, but after 15 minutes of getting yelled at, the employee just hangs up on her: ‘This call is no longer productive’

Jesse Kessenheimer

18-year-old call center worker reprimanded for deviating from the script, maliciously complies to prove her point: 'You told me to stick to the script!'

18-year-old call center worker reprimanded for deviating from the script, maliciously complies to prove her point: 'You told me to stick to the script!'

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Call-center manager, Janet, tells employees they can only use restroom outside of breaks if it's an emergency, so employee acts out dramatic scenes every time she needs the restroom: 'I make sure to treat it like the medical emergency she wants it to be'

Call center manager, Janet, tells employees they can only use restroom outside of breaks if it's an emergency, so employee acts out dramatic scenes every time she needs the restroom: 'I make sure to treat it like the medical emergency she wants it to be'

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‘She said I was heartless and hung up’: Entitled customer demands a refund for a ‘stolen’ package belonging to her neighbor

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'The customer was upset but I told them my manger said so': Boss refuses to put anything in writing, employee follows verbal orders exactly and it blows up in his face

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Boss at call center sends vague call to action, then reprimands employees for conversing about it, the whole team maliciously complies: 'If you have a problem with my direction, you come to me!'

Boss at call center sends vague call to action, then reprimands employees for conversing about it, the whole team maliciously complies: 'If you have a problem with my direction, you come to me!'

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‘I'll happily take your points': Resident takes a jab at the local roofing business after getting spammed with advertising despite demanding to be on a ‘No Call List,' he settles the score by stealing their rewards points at the pump

Jesse Kessenheimer

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‘"I need to escalate this right now"’: Entitled customer boldly tries to return a stove he purchased 12 years ago, call center employee adamantly refuses to oblige

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Call center employees protest wannabe-CEO's meeting: 'In comes the Head Karen'

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Call center worker gets back at entitled customer: '[She] got frustrated and asked to speak with ANYONE else'

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'Do not interrupt me! I am the customer and the customer is always right': Customer service rep lets enraged customer waste her own time while she berates them

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'Want us to stop calling? Absolutely': Fed-up call center worker gets even with impolite customer

'Want us to stop calling? Absolutely': Fed-up call center worker gets even with impolite customer

'Do you take me for a fool?': Call center workers share their most memorable encounters with entitled Karen customers

'Do you take me for a fool?': Call center workers share their most memorable encounters with entitled Karen customers

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Landlord charges longtime tenants a $10,000 renovation bill for a 1989 California apartment after they move out, using minor damage to make them pay for a full unit upgrade he was planning anyway

Landlord charges longtime tenants a $10,000 renovation bill for a 1989 California apartment after they move out, using minor damage to make them pay for a full unit upgrade he was planning anyway

Manager gets a day of overtime pay for answering employee text when HR refuses to acknowledge their work-life boundaries, HR tries to get them fired, they counter with their own warning: '[If] they wanted to punish me for it, they could see me in court'

Manager gets a day of overtime pay for answering employee text when HR refuses to acknowledge their work-life boundaries, HR tries to get them fired, they counter with their own warning: '[If] they wanted to punish me for it, they could see me in court'

Blue-collar employee quits on the spot after being talked over and offered a lowball raise, is the 11th person to quit in 8 months: ‘I finally cut him off and told him I was quitting.’

Blue-collar employee quits on the spot after being talked over and offered a lowball raise, is the 11th person to quit in 8 months: ‘I finally cut him off and told him I was quitting.’

Woman buys an expensive snow blower after struggling with snow for years and refuses to lend it or clear a neighbor’s drive for free during a major storm

Woman buys an expensive snow blower after struggling with snow for years and refuses to lend it or clear a neighbor’s drive for free during a major storm

23-year-old wife demands 24-year-old husband take their 5, 3, 1, and 2-month-old children to school as he recovers from surgery: 'He looked at me like I was joking. I wasn't.'

23-year-old wife demands 24-year-old husband take their 5, 3, 1, and 2-month-old children to school as he recovers from surgery: 'He looked at me like I was joking. I wasn't.'

'I owe the HOA 1 cent': Resident of 20+ years in the neighborhood refuses to pay the $0.01 he owes in HOA fees on principle

'I owe the HOA 1 cent': Resident of 20+ years in the neighborhood refuses to pay the $0.01 he owes in HOA fees on principle

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