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'The customer was upset but I told them my manger said so': Boss refuses to put anything in writing, employee follows verbal orders exactly and it blows up in his face

Boss at call center sends vague call to action, then reprimands employees for conversing about it, the whole team maliciously complies: 'If you have a problem with my direction, you come to me!'

Boss at call center sends vague call to action, then reprimands employees for conversing about it, the whole team maliciously complies: 'If you have a problem with my direction, you come to me!'

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‘I'll happily take your points': Resident takes a jab at the local roofing business after getting spammed with advertising despite demanding to be on a ‘No Call List,' he settles the score by stealing their rewards points at the pump

Jesse Kessenheimer

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‘"I need to escalate this right now"’: Entitled customer boldly tries to return a stove he purchased 12 years ago, call center employee adamantly refuses to oblige

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Call center employees protest wannabe-CEO's meeting: 'In comes the Head Karen'

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Call center worker gets back at entitled customer: '[She] got frustrated and asked to speak with ANYONE else'

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'Do not interrupt me! I am the customer and the customer is always right': Customer service rep lets enraged customer waste her own time while she berates them

'Want us to stop calling? Absolutely': Fed-up call center worker gets even with impolite customer

'Want us to stop calling? Absolutely': Fed-up call center worker gets even with impolite customer

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'Do you take me for a fool?': Call center workers share their most memorable encounters with entitled Karen customers

'Do you take me for a fool?': Call center workers share their most memorable encounters with entitled Karen customers

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New manager ‘quits’ after forcing impossible productivity goals at a call center which ultimately implodes workflow: ‘Customers were NOT happy’

Jesse Kessenheimer

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Customer throws a tantrum then a witty call center employee shuts them up by treating them like a toddler: 'Could I talk to your mommy or daddy?'

Jesse Kessenheimer

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24 Hilarious Call Center Memes for the Employees Trying to Disconnect

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'Mostly I just laugh and wave at the screen': Tech support employee shares ridiculous customer stories from the call center trenches

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'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Jesse Kessenheimer

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'Employees weren't happy with their wage': Department head informs employees she'd deduct their wages if she could, demands they "be mindful"

'Employees weren't happy with their wage': Department head informs employees she'd deduct their wages if she could, demands they "be mindful"

‘One minute more and would have been time theft, right?': Employee hangs up a work call in the middle of his own sentence to teach petty manager a lesson

‘One minute more and would have been time theft, right?': Employee hangs up a work call in the middle of his own sentence to teach petty manager a lesson

Elna McHilderson

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16-year-old tells 14-year-old half-sister she's not allowed to spend time with her father when he visits after she insists on tagging along on their outings: 'My dad isn't her dad and that she's got her own'

16-year-old tells 14-year-old half-sister she's not allowed to spend time with her father when he visits after she insists on tagging along on their outings: 'My dad isn't her dad and that she's got her own'

24-year-old woman kicks out unemployed, freeloading friend after she turns her short visit into a 3-week all-inclusive vacation: ‘She called me heartless’

24-year-old woman kicks out unemployed, freeloading friend after she turns her short visit into a 3-week all-inclusive vacation: ‘She called me heartless’

Employee tells coworkers to stop telling him how to do his job, gets caught breaking the rules by the boss: 'We had 10 trucks to unload'

Employee tells coworkers to stop telling him how to do his job, gets caught breaking the rules by the boss: 'We had 10 trucks to unload'

Parent of 16-year-old coffee shop worker encourages employees to get back at their boss: 'The parents of the other high school kids aren't all OK with this'

Parent of 16-year-old coffee shop worker encourages employees to get back at their boss: 'The parents of the other high school kids aren't all OK with this'

Entitled coworker rejects job candidate because she's a fan of Stark Trek: 'She made the mistake of mentioning her hobbies during [the] interview'

Entitled coworker rejects job candidate because she's a fan of Stark Trek: 'She made the mistake of mentioning her hobbies during [the] interview'

‘I would’ve much rather just have been laid off with everyone else’: Job forces employees into negative PTO debt, where taking time off means owing the company money later

‘I would’ve much rather just have been laid off with everyone else’: Job forces employees into negative PTO debt, where taking time off means owing the company money later

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