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'Mostly I just laugh and wave at the screen': Tech support employee shares ridiculous customer stories from the call center trenches

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'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Jesse Kessenheimer

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'Employees weren't happy with their wage': Department head informs employees she'd deduct their wages if she could, demands they "be mindful"

'Employees weren't happy with their wage': Department head informs employees she'd deduct their wages if she could, demands they "be mindful"

‘One minute more and would have been time theft, right?': Employee hangs up a work call in the middle of his own sentence to teach petty manager a lesson

‘One minute more and would have been time theft, right?': Employee hangs up a work call in the middle of his own sentence to teach petty manager a lesson

Elna McHilderson

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'Even after our mistake, we had done exactly what he asked': Man demands his funds be transferred after $500k+ stock market loss, ignores advisor's warnings and loses more money

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'My new favourite technique': Call center worker tells the "passive aggressive" tip they use for cranky customers

'My new favourite technique': Call center worker tells the "passive aggressive" tip they use for cranky customers

'[I] will be expecting overtime pay': Tech employee agrees to work 36 hours straight at bosses insistence

'[I] will be expecting overtime pay': Tech employee agrees to work 36 hours straight at bosses insistence

'Everyone's faces shifted... to laughter': Call center boss tells employees to hang up on customers

'Everyone's faces shifted... to laughter': Call center boss tells employees to hang up on customers

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‘[My supervisor] is going to have a very “fun” conversation with him’: Entitled customer demands personal phone number of auto insurance employee, gets threatened with jail time instead

Elna McHilderson

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'I could get fired': Call center employee takes advantage the staff cafeteria to score cheap meals; jeopardizes the privilege for the rest of their coworkers then gets called out by strangers online

Jesse Kessenheimer

'It took just 2 days for the client to... reach out to me': Chat support team manager writes honest analyses of their employees and sends it to their client

'It took just 2 days for the client to... reach out to me': Chat support team manager writes honest analyses of their employees and sends it to their client

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'Now that's how to deal with a cheating husband': Call center worker gets the 'best call ever' from wife of cheater

'Now that's how to deal with a cheating husband': Call center worker gets the 'best call ever' from infuriated wife

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'[I] called someone out for their lie': Couple calls agency with bogus claim, call center rep shuts down their lies

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'I got paid for doing absolutely nothing': Call center worker unable to do their job due to technical error enjoys a paid day at home

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'I decided to play supervisor': Call center employee pretends to be the supervisor 6x to troll client who would not stop calling and throwing a tantrum

Elna McHilderson

‘Boy, did it feel good’: Customer service phone representative clocks out for good after satisfyingly going off on a Karen caller during her last day

‘Boy, did it feel good’: Customer service phone representative clocks out for good after satisfyingly going off on a Karen caller during her last day

Elna McHilderson

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Boss schedules meeting with HR to discuss employee's attitude after they say "no" to increased workload for the first time ever in 2 years: 'So now we have a meeting scheduled with HR to talk about it'

Boss schedules meeting with HR to discuss employee's attitude after they say "no" to increased workload for the first time ever in 2 years: 'So now we have a meeting scheduled with HR to talk about it'

'The last guard got fired for refusing': Security guard files report against management and leaves mid-shift, after being denied a radio and ordered to stand in unsafe position, only to be falsely accused of “abandoning post” by management when he refuses

'The last guard got fired for refusing': Security guard files report against management and leaves mid-shift, after being denied a radio and ordered to stand in unsafe position, only to be falsely accused of “abandoning post” by management when he refuses

Boss denies manufacturer's request for a raise, manufacturer quits and business ends up down $300,000: '[You] could've just given me the 15k raise!'

Boss denies manufacturer's request for a raise, manufacturer quits and business ends up down $300,000: '[You] could've just given me the 15k raise!'

Employee quits after boss denies their request for a raise, then publicly offers the replacement $7,000 more per year: 'It was such a deliberate power move'

Employee quits after boss denies their request for a raise, then publicly offers the replacement $7,000 more per year: 'It was such a deliberate power move'

‘I want a week of free nights and a written apology!’: Hotel guest loses it on staff after her reservation gets cancelled for lacking a credit card

‘I want a week of free nights and a written apology!’: Hotel guest loses it on staff after her reservation gets cancelled for lacking a credit card

‘She felt I was using her for money’: Entitled friend uses woman for her 400 sq. ft. studio apartment in a HCOL city, then shames her for rightfully asking her to contribute some money toward expenses

‘She felt I was using her for money’: Entitled friend uses woman for her 400 sq. ft. studio apartment in a HCOL city, then shames her for rightfully asking her to contribute some money toward expenses

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