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'Mostly I just laugh and wave at the screen': Tech support employee shares ridiculous customer stories from the call center trenches

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'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Jesse Kessenheimer

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'Employees weren't happy with their wage': Department head informs employees she'd deduct their wages if she could, demands they "be mindful"

'Employees weren't happy with their wage': Department head informs employees she'd deduct their wages if she could, demands they "be mindful"

‘One minute more and would have been time theft, right?': Employee hangs up a work call in the middle of his own sentence to teach petty manager a lesson

‘One minute more and would have been time theft, right?': Employee hangs up a work call in the middle of his own sentence to teach petty manager a lesson

Elna McHilderson

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'Even after our mistake, we had done exactly what he asked': Man demands his funds be transferred after $500k+ stock market loss, ignores advisor's warnings and loses more money

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'My new favourite technique': Call center worker tells the "passive aggressive" tip they use for cranky customers

'My new favourite technique': Call center worker tells the "passive aggressive" tip they use for cranky customers

'[I] will be expecting overtime pay': Tech employee agrees to work 36 hours straight at bosses insistence

'[I] will be expecting overtime pay': Tech employee agrees to work 36 hours straight at bosses insistence

'Everyone's faces shifted... to laughter': Call center boss tells employees to hang up on customers

'Everyone's faces shifted... to laughter': Call center boss tells employees to hang up on customers

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‘[My supervisor] is going to have a very “fun” conversation with him’: Entitled customer demands personal phone number of auto insurance employee, gets threatened with jail time instead

Elna McHilderson

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'I could get fired': Call center employee takes advantage the staff cafeteria to score cheap meals; jeopardizes the privilege for the rest of their coworkers then gets called out by strangers online

Jesse Kessenheimer

'It took just 2 days for the client to... reach out to me': Chat support team manager writes honest analyses of their employees and sends it to their client

'It took just 2 days for the client to... reach out to me': Chat support team manager writes honest analyses of their employees and sends it to their client

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'Now that's how to deal with a cheating husband': Call center worker gets the 'best call ever' from wife of cheater

'Now that's how to deal with a cheating husband': Call center worker gets the 'best call ever' from infuriated wife

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'[I] called someone out for their lie': Couple calls agency with bogus claim, call center rep shuts down their lies

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'I got paid for doing absolutely nothing': Call center worker unable to do their job due to technical error enjoys a paid day at home

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'I decided to play supervisor': Call center employee pretends to be the supervisor 6x to troll client who would not stop calling and throwing a tantrum

Elna McHilderson

‘Boy, did it feel good’: Customer service phone representative clocks out for good after satisfyingly going off on a Karen caller during her last day

‘Boy, did it feel good’: Customer service phone representative clocks out for good after satisfyingly going off on a Karen caller during her last day

Elna McHilderson

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Entitled coworker works remotely for 2 years following her maternity leave, then demands that another employee give back her old office when RTO is instituted: ‘She became agitated’

Entitled coworker works remotely for 2 years following her maternity leave, then demands that another employee give back her old office when RTO is instituted: ‘She became agitated’

50-year-old tries "quiet quitting" after achieving mid-level management goals, ends up quadrupling net worth: 'Focus on [the] minimum amount of work [and] delegate everything you possibly can'

50-year-old tries "quiet quitting" after achieving mid-level management goals, ends up quadrupling net worth: 'Focus on [the] minimum amount of work [and] delegate everything you possibly can'

Café owner demands bakery lead order more product due to upcoming holiday, ignoring and overriding their knowledge and experience, they comply and then quit when they're blamed for the wasted product: 'So I did it. I doubled my regular order'

Café owner demands bakery lead order more product due to upcoming holiday, ignoring and overriding their knowledge and experience, they comply and then quit when they're blamed for the wasted product: 'So I did it. I doubled my regular order'

‘I struggled to keep from smiling on the call': Remote employee offered an 8-month severance package just days before quitting when their company initiates a return-to-office mandate

‘I struggled to keep from smiling on the call': Remote employee offered an 8-month severance package just days before quitting when their company initiates a return-to-office mandate

Employee discovers how to avoid the 'hidden tax' of the office and saves $600 each month: 'It's about financial survival'

Employee discovers how to avoid the 'hidden tax' of the office and saves $600 each month: 'It's about financial survival'

New employee gets fired after only a week at the job, gets told by boss that their accountant claims they can't afford to pay him: ‘I thought it was my saving grace’

New employee gets fired after only a week at the job, gets told by boss that their accountant claims they can't afford to pay him: ‘I thought it was my saving grace’

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