call center

'Do you take me for a fool?': Call center workers share their most memorable encounters with entitled Karen customers

Ben Weiss

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New manager ‘quits’ after forcing impossible productivity goals at a call center which ultimately implodes workflow: ‘Customers were NOT happy’

Jesse Kessenheimer

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Customer throws a tantrum then a witty call center employee shuts them up by treating them like a toddler: 'Could I talk to your mommy or daddy?'

Jesse Kessenheimer

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24 Hilarious Call Center Memes for the Employees Trying to Disconnect

Isabella Penn

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'Mostly I just laugh and wave at the screen': Tech support employee shares ridiculous customer stories from the call center trenches

Isabella Penn

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'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Jesse Kessenheimer

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'Employees weren't happy with their wage': Department head informs employees she'd deduct their wages if she could, demands they "be mindful"

Remy Millisky

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‘One minute more and would have been time theft, right?': Employee hangs up a work call in the middle of his own sentence to teach petty manager a lesson

Elna McHilderson

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'Even after our mistake, we had done exactly what he asked': Man demands his funds be transferred after $500k+ stock market loss, ignores advisor's warnings and loses more money

Isabella Penn

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'My new favourite technique': Call center worker tells the "passive aggressive" tip they use for cranky customers

Remy Millisky

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'[I] will be expecting overtime pay': Tech employee agrees to work 36 hours straight at bosses insistence

Remy Millisky

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'Everyone's faces shifted... to laughter': Call center boss tells employees to hang up on customers

Remy Millisky

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‘[My supervisor] is going to have a very “fun” conversation with him’: Entitled customer demands personal phone number of auto insurance employee, gets threatened with jail time instead

Elna McHilderson

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'I could get fired': Call center employee takes advantage the staff cafeteria to score cheap meals; jeopardizes the privilege for the rest of their coworkers then gets called out by strangers online

Jesse Kessenheimer

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'It took just 2 days for the client to... reach out to me': Chat support team manager writes honest analyses of their employees and sends it to their client

Remy Millisky

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'Now that's how to deal with a cheating husband': Call center worker gets the 'best call ever' from infuriated wife

Remy Millisky

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