tech support

Is it magic if your audience doesn't even know you're doing it?

"Would you like to hear about our premium membership offering today?"

"No sir, go to the start menu. It's the little Windows icon in the bottom of the screen... no, sir, it keeps disappearing because you're double-clicking."

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"Neighme, please?"

"So, like, the "AC" adapter cools the computer off, right?"

"Wow, Mom. Really?"

It's safe to say that most IT guys are power Googlers.

Hardware whizzing: sometimes it's less about MacGyver skills and more about your bank account.

~OLJ