Is it really so difficult to be kind to the customer service person trying to troubleshoot your problem over the phone? I get it, everything's falling to pieces on your end, but it doesn't make any logical sense to be unsavory to the one person who can actually help you.

Karmic interference

It is truly mind-boggling how some employers will treat the workers who are essential to the success and operation of their business. They gamble that they can pay them below market rates and keep them exactly where they are and that their workers will continue to be milked like the cash cow that they are… After taking on increasing responsibility in their boss's small business, this worker knew it was time to move on to greener pastures . They did what they thought was the right thing and gave…

Just doing what you told me to do, boss

No phones? Okay

It's no secret that a lot of employers in as many industries allocate more budget to hiring than they do to staff retention. This is a bit silly when you consider that large organizations will go on to spend tens of thousands of dollars on recruiting, onboarding, and training processes—in addition to value lost due to lost time and productivity of vacant roles. Though some of this cost is silent or not immediately apparent on the books and, in contrast, the idea of approving even half that mone…

Customer service blunders that'll cost you your sleep

This person is young and aspirational, but their methods of finding a new job could use some fine-tuning. Creating your very first resume is both intimidating and kind of embarrassing. Because you have zero job experience, you have to write about the clubs you participated in school, or your hobbies where you have leadership qualities, or even just the classes you're currently taking. None of that life experience is going to wow a hiring manager. But that's why kids start small, picking up jobs…

There's no need to double down on a bad bet, especially when your career is on the line. Although it can be a letdown to try and start a new job only to leave immediately, it's better than staying somewhere you hate for years only to regret it each day. Some workplaces have working conditions that are completely unacceptable, and a lot of folks cited that as their reasons for leaving. For example, one person found themself working in a propane tank factory, but they realized they were working i…

When you know you are a valued employee, one your company cannot afford to lose, you have a lot of leverage when negotiating benefits and pay. The problem is, unless you actually threaten to quit, companies will not be in a rush to give you more than they think you deserve, which is usually much less than what you do deserve. So employees threaten to quit, and some manage to get what they want from their current company, and some end up actually quitting and getting a better deal somewhere else…

There's always that one coworker who knows how to get away with taking credit for everyone else's hard work. You put in the effort, lose sleep over the details, and then they swoop in, ready to present it all like they thought of it themselves. This exact situation happened in one office until one clever employee decided to turn the tables. After watching his entitled coworker repeatedly swipe his projects and pass them off as her own, he put together a presentation just for her. Packed with co…

Since many offices have switched their layout to an 'open space' type of work environment, the reality is that there is not a lot of privacy in the office. Not only do many employees find themselves working when they face their coworkers all day long, but there is also a trend of getting glass doors for all the rooms in the office. This means that there is pretty much nowhere you can be at work without someone else being able to see you, maybe other than the bathroom. This ongoing trend leads e…

How many assignments do you reckon you submitted in your journey to find a job? A couple? Dozens? Hundreds? People who have been looking for a job for quite some time, have probably gone through dozens of assignments they had to provide to hiring managers and recruiters. Out of those dozens, at least some have been later used by the company they applied for, even if they didn't get the job. Admittingly, this happened to me a while ago. The company I interviewed for used my ideas on their social…

When people use the term “not leadership material” they can mean a wide variety of things. It can mean that you're not suited to the organization's toxic expectations of complicity and your unwillingness to follow whatever directive is passed down to you blindly. It can also mean that your performance isn't up to standard or that you don't prioritize interpersonal relationships and kiss the appropriate rear ends often enough. “Doesn't do the things I want them to,”

You get a raise, you get a raise, you get a raise!

"wE cAnT AfFoRd iT"