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workplace malicious compliance

Client humbles micromanager in front of entire team after micromanager tries to teach staff member a lesson in business etiquette

Client humbles micromanager in front of entire team after micromanager tries to teach staff member a lesson in business etiquette

Customer service work can be difficult at times. The old adage ‘the customer is always right’ can reach unprecedented heights, depending on the circumstances and parties involved. The story that follows is an account of a customer service representative. The Original Poster (OP) was involved in asset finance, namely with regard to land and cars. But in an effort to find a solution, he chose to bring up the issue with his management after encountering an angry client who refused to abide by the…
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'They lost the $1.2M funding too': Fired employee asked to write instruction manual for their future replacement with "zero experience," so they write it in insultingly simple terms

In writing, both for entertainment and for technical purposes, it's important that your reader be able to comprehend the meaning of your words. For example, if you happen to be writing a snazzy and engaging introduction to a discussion about a story that someone shared online, it would be foolish to begin using words that your reader is likely not to understand. In fact, it would be perspicacious for the author to eschew using a myriad of archaic verbiage that obfuscates the meaning of what the…
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Mechanic bulldozes entire field, taking down army infrastructure after commanding officer orders him to level field 'no matter what'

Mechanic bulldozes entire field, taking down army infrastructure after commanding officer orders him to level field 'no matter what'

It is crucial that you communicate your expectations to everyone around you. Having said that, as someone who always says what they mean and means what they say, in the event that you were given an order by superiors, would you simply follow it without question or would you make an effort to comprehend the reasoning behind it to prevent future annoyances? The story below tells the tale of a clever transport officer who, although fully aware that he is setting himself up for failure, opts to fol…
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 'You won't make a fool out of me': Client gets even with contractor who ripped him off for $2000 by sending him to job sites that don't exist, costing contractor $15,000

'You won't make a fool out of me': Client gets even with contractor who ripped him off for $2000 by sending him to job sites that don't exist, costing contractor $15,000

Each and every action has consequences. Because of this, you should think twice before intentionally betraying someone else because you never know when or how it can come back to haunt you. The story that follows is the account of a petty client. The story is relayed by the Original Poster (OP), who provides readers with a detailed explanation of his motivations for starting the years-long payback plan. To put things in perspective, OP hired a contractor a few years ago in order to finish some…
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'She spouted all types of lies to HR': Threatened manager tries to push out star employee, employee exposes boss's incompetence

'She spouted all types of lies to HR': Threatened manager tries to push out star employee, employee exposes boss's incompetence

Picture this: your manager is incompetent, you do most of their work for the better part of the year, and then, she tries to fire you! That's right. You would think the final part of that journey would be a well-deserved raise or promotional opportunity. Perhaps some acknowledgment of all this hard work and going above and beyond would have been nice. Instead of gratitude, all this manager felt at the end of the day was threatened. This Redditor shared how she managed to come out of this toxic…
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'Don't touch anything electrical if you're not an electrician': Frustrated foundry workers maliciously comply with electrician's order

There are some things in life that just make sense… and not messing with the spicy death wires when you don't know what you're doing with them is one of them. It makes perfectly logical sense that, rather than playing “Operation” where instead of a startling buzzer sound and a light-up nose the penalty for failure is your own untimely fiery demise, you should just let the guys who know what they're doing do it. Sure, electricians get flack for being grosly overpaid for what they're actually doi…
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'His inbox soon overflowed with 20 to 30 pointless emails daily': Micromanager regrets insisting on being copied on everything following malicious compliance

'His inbox soon overflowed with 20 to 30 pointless emails daily': Micromanager regrets insisting on being copied on everything following malicious compliance

Employers should learn to be careful what they wish for more than anyone else. This old adage is something we tend to teach our kids in preschool. We've heard it over and over again on television, in nursery rhymes, and in countless mediocre school productions of Into the Woods . Yet still, it seems that our managers and bosses have forgotten what things might look like if their wishes come true and the ridiculous demands they put upon their employees are met. This thread was posted to Reddit's…
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'Enjoy an extra 100+ emails a day': Employee resigns, reroutes hundreds of daily spam messages to boss's email

'Enjoy an extra 100+ emails a day': Employee resigns, reroutes hundreds of daily spam messages to boss's email

Always be careful how you treat your employees because if you treat them poorly, karma certainly will rear its head. If the number of satisfying quitting stories we have told right here at FAIL Blog serves as any indication, it's that people with bad bosses are not going to leave their jobs quietly. In many cases, it is up to them to stick it to their bosses while they have the chance. Here, we have an employee who, among other responsibilities, was tasked with receiving dozens of sales calls a…
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Imaging technician told to take their breaks "No matter what," leaves customers waiting and stuns management: 'I'm only doing what you asked'

Imaging technician told to take their breaks "No matter what," leaves customers waiting and stuns management: 'I'm only doing what you asked'

There's this thing that happens in some organizations where upper management knowingly sets policies that they know infringe (or come close to infringing) on their legal minimum obligations to their workforce. Then they act all surprised when said minimum obligation isn't being upheld because it's simply not possible to do under the constraints they've created. A perfect example of this is employee breaks, of which there are usually laws where you're working around when, how long, and how often…
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Worker calls out pedantic boss's ironic presentation mistake: 'Yeah, that is a careless mistake, huh?'

Being particular about something is all well and good… to a point. You can want something done a certain way with good reason, but overly inflicting your pedantic ways on other people isn't going to make you any friends, and when you're managing a team, it certainly isn't going to win anyone over or inspire loyalty. No, it's always better to have a little flexibility and give your team members agency over their respective roles; letting people do things they're responsible for in their own way…
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'Oh, it must be nice to just sit at the register': Karen manager taunts employee and tells him not to do any work, so he doesn't

'Oh, it must be nice to just sit at the register': Karen manager taunts employee and tells him not to do any work, so he doesn't

Let this serve as a friendly reminder that sarcasm doesn't function well in the workplace. Every so often, maybe twice a year, this Karen manager decides to lose her mind and accuse everyone of doing everything wrong. She runs a small but always moderately busy convenience store. Well, the other day, she decided it was time for her tantrum. Her employee had just finished restocking and cleaning the store and had returned to the register when his Karen boss came storming and sardonically told hi…
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Boss forces employee to take a red-eye home, he takes off the next day and leaves his boss scrambling: 'An $80 hotel stay could have avoided a far more costly loss'

Boss forces employee to take a red-eye home, he takes off the next day and leaves his boss scrambling: 'An $80 hotel stay could have avoided a far more costly loss'

Some people thrive on red-eye flights, while the rest of us are left trying to figure out how they do it. Personally speaking, I have never been able to get enough sleep on long flights especially red-eyes. Part of that is because for whatever reason, I am always seated next to a bathroom, a screaming child, or a sick passenger who will not stop sneezing or coughing. The fact that this boss thought it was a good idea to force his employee to take a red-eye says a whole lot about how he values t…
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'I'll make sure it's $30 Every. Single. Time': Employee gets in trouble for expensing $1.02 above the limit, maliciously complies and costs the company 3x her normal spending

'I'll make sure it's $30 Every. Single. Time': Employee gets in trouble for expensing $1.02 above the limit, maliciously complies and costs the company 3x her normal spending

Sometimes, being a stickler can backfire majorly. This manager learned that the hard way after calling out an employee for expensing a mere $1.02 more than the usual limit. She was given a stern “talking to” despite the fact that she rarely spends anywhere close to the $30/day amount when she travels for work. Well, that all changed quickly when the Redditor decided to maliciously comply following her manager's unnecessary tirade. She shared her story via this thread on Reddit's r/MaliciousComp…
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Coworker keeps pushing their work onto employee, they take leave and watch the project come to a standstill: 'I went to HR'

There's nothing that will make someone miss you more than your absence, and sometimes, you need to make yourself out of the situation in order for them to fully appreciate you… Especially when that someone is your coworker who has been making you do all their work for them. If you're not around, who's going to do their work? This employee wasn't about to put up with being pushed around for too long, and after putting up with their coworker pushing their workload onto them for the first two mont…
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Boss forces worker to stay and work late despite having nothing to do, gets paid to read: 'My boss was speechless'

"People who work hard work more hours…" This is probably something you've heard before and probably from your boss who wants everyone to know how many hours a week they work, wearing their overworkedness like a badge of honor—a testament to their dedication. The thing is… Is this even true? Where did this idea that sitting at your desk for more hours mean you're working harder even come from? It's not as if the simple amount of hours you work actually has any bearing on how much work you've don…
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IT employee maliciously complies to new boss's autocratic dress code: '[I wore] hi-vis polo shirts'

Appearances are important—in any part of life. The first impression someone makes of you will largely be based on how they perceive you before you've ever even had any interaction with them. This, of course, is one of the first things that you'll be told by your parents, guardians, or other older persons who have a vested interest in your life and success. You'll likely hear and read this advice repeatedly throughout your life from teachers, bosses, strangers—and even in short introductory para…
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