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tech support

A technologically incompetent coworker can't comprehend clear instructions. | r/talesfromtechsupport Join u/Phoeptar There's one every office, and even if leave can never escape them! Short started new job January 's not yay finally free after 10 years Nope, as l'm most knowledgeable around virtual office l'm guy everyone goes with issues. Not so bad, office is full young go-getters who grew up with internet, their Google-fu is spot on, except one, there's always going be one

Technologically Incompetent Coworker Can't Handle Clear Instructions

Every office has one.
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Manager wants computer upgrade, company won't hook it up, manager forces company's hand.

Company Won't Upgrade Manager's Computer, Manager Forces Company's Hand

Oh boy, the manager played that beautifully.
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Manager tries to impersonate an employee, and tech support puts manager in his place.

Shady Manager Tries To Impersonate Employee, Tech Support Shuts Manager Down

At least they wasted a ton of their time in the process.
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CIO calls up manufacturer, threatens lawsuit, and then learns that lack of sleep results in errors.

CIO Calls Up Manufacturer, Threatens Lawsuit, Learns Sleep Deprivation Results In Fails

Can't sleep on sleep.
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Store manager doesn't understand how USB cables work.

Store Manager Doesn't Understand How USB Cables Work

Oh dear.
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Tech support explains to coworker that files on her computer can't be opened by another computer

Tech Support Has To Explain What Different Computers Are

It's a learning moment.
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Woman demands instant tech support service, gets rejected, gives manager earful, and then misses her flight.

Woman Demands Instant Tech Support Service, Gets Denied, Gives Earful, Misses Flight

Some people are truly their own worst enemies.
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Boss ends up disregarding tech support's friendly advice.

Boss Disregards Tech Support's Friendly Advice

Bossman learned his lesson.
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tech support satisfying glitter technology Video win - 106538497

Tech Support Scammers Get Defeated By Glitter Bomb

Love to see it.
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lady buys wired mouse and gets angry at tech support when it isn't wireless

Lady Buys Wired Mouse, Is Angry It Isn't Wireless

It takes all kinds.
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Professor wants Chrome installed on their computer, gets Chrome installed, still asks for Chrome.

IT Guy Assumes Professor Understands Technology, Professor Proves Otherwise

Come on, Prof.
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A knowledgable boss is underestimated and proceeds to win tech support. | r/talesfromtechsupport u/syninthecity 17h sometimes need stroke 1 2 4 1 3 1 1 day my boss won Tech Support. Medium mostly lurk, but this..this boys, girls and enbie friends this story had be told. Some minor context do software support thing 's used by essentially everyone may go call with mom and pop running everything on an underpowered ancient SBS 11 multinational running ten thousand server instances their own cloud

Knowledgable Boss Is Underestimated, Proceeds To Win Tech Support

Some bosses are actually pretty good at their jobs.
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A regional director doesn't understand how a computer reboot works, so IT enlightens them. | r/talesfromtechsupport Join u/Oricu 1y shut computer down every single night Long Whenever user puts ticket about their computer being slow first thing do is check uptime. Nine times out ten, there's system uptime (on Windows 7 at well over 40 days and reboot clears up all their problems. Occasionally user argues about this and today one those days.

Regional Director Doesn't Understand Computer Reboot, IT Patiently Enlightens Them

The patience of an actual saint.
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Company insists on server not being fixed, so a massive fallout ensues. | r/talesfromtechsupport Join u/MorpheusJay 1d 3 3 S 7 1 8 1 Don't want fix servers? Fine. Long First time posting this sub. Cross-posting because told might enjoy this. Background some time around 2000 worked major finance/brokerage company department.

Company Insists On Server Not Being Fixed, Massive Fallout Ensues

It was bound to shake out like this.
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Multiple senior network engineers are unable to resolve CEO's easily fixable tech issue. | Rule Zero Long 's an average post-holiday weekday afternoon at my work, which means am mostly hanging out, answering various questions our first line contact, clarifying department rules and updating procedures am also checking up on various ancient work orders gathering dust our queue, usually lack customer or management response, and indiscriminately nuking ones can close due lack customer response while

Senior Network Engineers Fail To Follow Rule Zero, Company Wastes Thousands Of Dollars

Rule number zero, or don't trust the customer.
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Man insists that he knows IT better than the actual IT, and then learns otherwise. | r/talesfromtechsupport u/airzonesama Am Not Good With Comp know better than Epic r/ALL So few years back working manufacturing company as manager. Like many industries had number machines with embedded computer systems sake convenience called these "production machines because they produce stuff. By and large, these PC's are just normal desktop PC's have bunch data acquisition cards them connected PLC

Man Insists He Knows IT Better Than IT, Learns Otherwise

Had to get humbled at some point.
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