talesfromretail

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‘She expected us to chase him’: Karen leaves her purse outside a store, then blames entire staff inside when it's taken

‘She expected us to chase him’: Karen leaves her purse outside a store, then blames entire staff inside when it's taken

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'Then came the Karens': Video game store offers too-good-to-be-true offer on gaming console, store floods with confused customers

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'They sent me home due to low workload': Manager forces workers to use PTO after sending them home early

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'The cops were called': Karen arrested for accosting customers she mistook for employees, who play along to send her over the edge

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'She was the most delusional customer I ever had': Karen tries to return costume the day after halloween, five years after she bought it

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'I got written up for preferring Playstation over Nintendo': Retail associate gets reported and reprimanded for recommending wrong console to kid

'He started piling sweets, biscuits, cakes, etc. onto the counter': Customer and cashier work together to evade store's return policy

'He started piling sweets, biscuits, cakes, etc. onto the counter': Customer and cashier work together to evade store's return policy

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'We only do deliveries over the phone': Cashier refuses to take delivery order in person, customer calls from the lobby

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'[It] makes me happy': Cashier shares their brilliant strategy for dealing with phone-talking customers at checkout

'Garbage manager, garbage store': Rich Karen breaks store rules, pushes employee, manager steps in and sides with Karen

'Garbage manager, garbage store': Rich Karen breaks store rules, pushes employee, manager steps in and sides with Karen

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'[My boss] was walked out by two cops': Thieving fraudster retail manager gets arrested when their employee finally gets even

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'I continued to say “excuse me?"': Customer claims diamond specialist switched out her ring

'I continued to say “excuse me?"': Customer claims diamond specialist switched out her ring, specialist proves her wrong

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[My] manager never backs me up': Retail worker gets back at manager for refusing to "back them up" when dealing with customers

'If you're in the building, you're working': Grocery shopper wants help from the only employee who cannot assist her

'If you're in the building, you're working': Grocery shopper demands help from the only employee who cannot assist her

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'You are ALWAYS like this': Karen's outburst makes a barista quit on the spot

'You are ALWAYS like this': Karen's outburst makes a barista quit on the spot

'She runs this department': Karen customer demands to talk to a male staff member, manager makes her wait

'She runs this department': Karen customer demands to talk to a male staff member, manager makes her wait