FAIL Blog

talesfromretail

Fussy guest demands discount for lack of parking. Worker maliciously complies.

Entitled customer demands refund for 'first come first serve' basis parking that they didn't pay for, hotel worker maliciously complies

There are glorious times in customer service when doing what the customer has asked necessitates doing technically nothing. It's a rare occurrence but oh-so-good when it happens to chance upon you. When this worker promised to give an angry Karen a refund, they did so by promising to refund the amount that it would cost them to park on the street: Nothing. This left the Karen happy to go merrily on their way, and with the problem now out of sight and out of mind, she was never the wiser. It's g…
View List
1