tales from tech support

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Employee denied raise and told they're replaceable after becoming sole engineer on a project, costs the company big when they quit: '$500,000 and two years of productivity over a $40,000/yr raise'

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Developer embarrasses new boss and gets foolish "no overtime" policy overturned by adhering strictly to it: 'Well, it's 4:30. That's my 8 hours. I'll see you tomorrow'

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Software giant fires last developer capable of servicing $25M contract in short-sighted cost-cutting measure, he successfully negotiates $1M/yr consulting fees:'Never fire the last legacy knowledge guy...'

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HR refuses to give developer raise by downplaying their work, forced to eat their words when their software stops working

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Major client foolishly insists tech support delete all data, tech support refuses to comply saving the client's business: 'Their entire company basically shut down for an afternoon'

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Lead programmer insists there's something wrong with their computer to system admin, ends up being their own code: 'I tried not to laugh, but I just couldn't hold it in'

‘Guess I’ll delete everything': Employee retires and deletes all of client's files, company doesn't have a backup

‘Guess I’ll delete everything': Employee retires and deletes all of client's files, company doesn't have a backup

'You should have paid us on time': Boss sends IT employees to recover all their tech equipment from a company that failed to pay their dues

'You should have paid us on time': Boss sends IT employees to recover all their tech equipment from a company that failed to pay their dues

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‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

‘Dude, the printer is toast, just order a new one’: Tech employee reports printer that went up in smoke to IT contractor who strictly follows company script, refusing to order a new one

‘Dude, the printer is toast, just order a new one’: Tech employee reports printer that went up in smoke to IT contractor who strictly follows company script, refusing to order a new one

'You did what?': Employee breaks laptop on purpose after IT team refuses her request for new equipment, company ends up changing their entire policy

'You did what?': Employee breaks laptop on purpose after IT team refuses her request for new equipment, company ends up changing their entire policy

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'This was how they thanked me': IT employee saves company from fines amounting to millions, they reward him with a $20 voucher

'This was how they thanked me': IT employee saves company from fines amounting to millions, they reward him with a $20 voucher

‘You can’t delete my emails': IT employee informs coworkers he cannot retrieve old emails due to company's mail retention policy, they turn to upper management

‘You can’t delete my emails': IT employee informs coworkers he cannot retrieve old emails due to company's mail retention policy, they turn to upper management

‘We're done with you': IT company shut down client's entire server after they denied technician access to equipment he needed in order to install hardware

‘We're done with you': IT company shut down client's entire server after they denied technician access to equipment he needed in order to install hardware

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‘Update my website!’: Client calls IT support after engineer's report doesn't match the facilities description of their website

‘Update my website!’: Client calls IT support after engineer's report doesn't match the facilities description of their website

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'This is unacceptable': Worker demands a shiny silver new laptop from disgruntled IT guy, he tells her boss

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'Keep your word’: Carpenter tenant gets evicted after making a gentleman's agreement and spending $10k of his own money on renovations, rips everything out as he goes and gets the last laugh

'Keep your word’: Carpenter tenant gets evicted after making a gentleman's agreement and spending $10k of his own money on renovations, rips everything out as he goes and gets the last laugh

Office food thief steals coworker’s food for 6 months, learns the hard way it's been dog food all along: 'Their hair does seem shinier'

Office food thief steals coworker’s food for 6 months, learns the hard way it's been dog food all along: 'Their hair does seem shinier'

'Ring ring! Here's me on your off day!': Employee bothers their boss with trivial work matters on their day off to prove a point about office hours, earning uninterrupted weekends for 2 years

'Ring ring! Here's me on your off day!': Employee bothers their boss with trivial work matters on their day off to prove a point about office hours, earning uninterrupted weekends for 2 years

Stepmother encourages 19-year-old stepdaughter to put an end to joint family holidays with her husband's ex-wife

Stepmother encourages 19-year-old stepdaughter to put an end to joint family holidays with her husband's ex-wife

Retail employee begins ignoring male coworker, starts disappearing mid-shift: 'She drastically changed her behavior towards me'

Retail employee begins ignoring male coworker, starts disappearing mid-shift: 'She drastically changed her behavior towards me'

Work potluck turns petty when mooching coworker refuses to contribute: 'I got in trouble the next day... it was worth it though'

Work potluck turns petty when mooching coworker refuses to contribute: 'I got in trouble the next day... it was worth it though'

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