Handling payment between two companies is never easy business. Each company has its own regulations and policies regarding their money, it is often hard to manage even the most simple payment. Much like the companies in this Reddit story. The person who wrote this story (OP) is an employee in a tech company that supplies and installs tech equipment to other small companies. Their policy states that until the payment for the equipment is fully paid, the ownership of it remains in the hands of th…

People are always trying to get discounts. Wait, let me rephrase… Entitled people are always trying to get discounts. People who are bored, miserable, and like to play the underdog. Look, I don't see anything wrong with a discount, but I do see something wrong with the way folk tend to go about it. Instead of asking nicely, or speaking in a polite tone, they'll yell their heads off, be rude and condescending, and generally make the person on the other end feel awful. That's what this customer d…

If a printer goes up in flames, you might want to order a new one, dude. These were the exact thoughts of u/mattthepianoman who posted his funny workplace story to r/talesfromtechsupport. See, a printer had smoke coming out of it, and it was his job as a tech employee to report the issue to an IT contractor. This IT contractor had a few brain cells missing, and instead of doing something about it, he first asked the original poster to take him step by step through the diagnostics. What do diagn…

Some employees really go that extra mile when it comes to getting free stuff from their jobs. You know that one person who digs their hands into the office fridge and takes 7 items home… daily. So this woman gave off exactly that type of energy. This story was told by OP, who was working in IT, and the woman in question was his coworker. She had called up IT in hopes she would get a new laptop, as hers was ‘old’. IT refused her request, and she wasn't thrilled. But OP would never have expected…

One IT employee resolved a huge financial issue for their company that left unchecked, would have resulted in fines amounting to millions. You would think that the employee would get rewarded, but remember, this is corporate we're talking about… Nobody ever gets rewarded for being a good worker. If anything, it's quite the opposite. Continue being a good little bolt in the machine, and you'll get some pizza. Gee, thanks, boss. People often blabber on about how 'Nobody wants to work these days',…

Don't store important files in your email. There, I said it. The chances of something happening and them all getting deleted are slim, but never zero. This advice applies even more so if you are working in a company with a mail retention policy. These employees were furious when they learned from the IT guy that every email that was older than 2 years was gone, permanently deleted, and irretrievable. They had some important financial documents that they wanted to check out again, but alas, ther…

Some people have more confidence than they should, and this leads to lousy management, which in turn, leads to messes that can't always be cleaned up. One IT employee relayed the tale of the time his company shut down a client's entire server after they denied him access to the very equipment he needed in order to install the hardware for them… If you think that this is a counteractive move on their part, you would be right. The boss of the company that needed IT services was not the brightest…

People working in technical support have seen a lot of funny cases over the years, and this case is definitely one to remember for the IT manager involved. OP was working for a large pub company based in the UK, in which their chief role was second-in-line support for retail applications. One client opened a ticket after an engineer had come and checked the facilities of their establishment, only to send out a faulty report, leading to the website displaying a facility that the establishment cl…

Everyone who has ever been stuck working on a company laptop that is frightfully unsuited to its task knows the pain of receiving a decrepit hand-me-down of a machine from the IT department, and anyone who has ever been issued a company computer will be able to tell you they've had this exact experience. So, there you are, desperately attempting to remain efficient whilst enduring higher load-processing times than when you tried to play flash games on your parents' dial-up internet and navigati…